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Application Support (Oracle EBS / ERP / Non - ERP)

atSiam Makro Pcl.
  • Application Support (Oracle EBS / ERP / Non - ERP)
  • Good command of English
  • Based in Pattanakarn Head Office
Job Description
  • Performing as the first and second level support to gathers the issues/data for problems reproduction.
  • Provide application services (functional and consult)
  • Identifying issue scope, expected result, and issue severity.
  • Investigating technical production issues raised by Call center agent or Internal User and swiftly provide a workaround/resolution within the defined SLA.
  • Engage appropriate internal resources to resolve technical issues and update our customers on progress toward resolution.
  • Working closely with Development/Product team to understand new features, configurations and elements to be deployed in each release.

Qualification:

  • Bachelor’s degree in IT, Computer Science, Computer Engineering or related fields.
  • Minimum 3-4 years of working experiences as application support.
  • Knowledge in UNIX, Shell, Oracle Forms, Oracle Report will be advantage.
  • Knowledge in Oracle database, SQL language is must.
  • Knowledge in basic SQL query and XML API request/response.
  • Strong problem solving skills.
  • English is a must. Good English verbal communication.
  • Good attitude, Open Minded, Calm & Friendly and Service mind.
  • Able to work under pressure.
Skills required
  • Oracle
  • ERP
  • UNIX
  • English (Good)
Experience required
  • 3 years
Career level
  • Middle Level
Skills optional
  • SQL
  • XML
  • Problem Solving
Salary
  • Negotiable
Job function
  • IT / Programming
Job type
  • Full-time
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Company overview

Size:2000-5000 employees
Industry:Wholesale
Location:Bangkok
Website:www.siammakro.co.th
Founded in:1988
Ranking:4.5/5

Makro is a cash and carry wholesaler that sells high volumes of food and non-food products to professional customers. Our mission is to distribute products with excellence in price, quality and variety to professional customers, offering them competitive advantages and opportunities for growth. W ... Read more

Why join us: ร่วมงานกับเราได้เเล้ววันนี้ Opportunity for professional growth and career advancement: Siam Makro offers a range of training and development programs for its employees, providing opportunities for professional growth and career advancement. Exposure to a diverse and dynamic work environment: ... Read more

Job location: Suan Luang
Head office: 1468 pattanakarn, Suan Luang, Bangkok 10250
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