DECATHLON THAILAND

Love Sport? Build Your Future with Us!

If you are looking for a career that moves as fast as you do, you’ve come to the right place. Decathlon is a global sports leader covering everything from Production and Supply to Retail. We are rapidly expanding across Thailand and searching for dynamic, reliable, and sports-passionate individuals to join our team.

Job Description

1. Onsite Operations & Lifecycle Management

• Field Maintenance: Travel to various store locations using your personal vehicle or public transport to perform both preventive and corrective maintenance.

• Hardware Mastery: Install, configure, and troubleshoot laptops, printers, POS terminals, handheld scanners, and other essential retail hardware.

• System Health: Perform regular health checks and monitoring to ensure 100% uptime, aiming for high Mean Time Between Failures (MTBF).

• Inventory & Budget: Track IT assets and assist in cost allocation and budget monitoring for store equipment.

2. Technical Support & Incident Resolution

• Rapid Response: Serve as the primary point of contact for store teammates, managing incidents from first contact to resolution (Targeting high FCR rates).

• Network Stability: Monitor and maintain store networks, including Access Points, Switches, and 5G failover systems.

• Root Cause Analysis: Don’t just fix—investigate. Analyze recurring issues to implement permanent solutions and reduce the incident backlog.

3. Security, Resilience & Empowerment

• Data Protection: Execute and test backup and disaster recovery procedures to ensure business continuity.

• Cybersecurity: Implement security best practices and ensure all systems are patched and compliant with company standards.

• Teammate Training: Empower store staff by conducting training sessions on new digital tools and security awareness.

Requirements

• Mobility & Flexibility: You are comfortable traveling to different store locations and are adaptable with your working hours to align with store opening times and project deadlines.

• Technical Expertise: 2+ years of experience in IT support, specifically with hardware (POS, Scanners) and networking (APs, Switches, 5G).

• Communication: Good command of English to collaborate with regional teams and technical references.

• Passion: You genuinely love sports and bring that same energy and "team-player" mentality to your work.

• Problem Solver: You are highly responsible, flexible, and capable of working in a fast-paced retail environment.

• Have our company core values and express them through your actions Vitality, Responsibility, Generosity, and Authenticity

Decathlonian Benefits

• Be a shareholder, with an exclusive annual option to invest in Decathlon’s Shares.

• Provident fund.

• Group insurance includes life, health, and dental insurance.

• Performance bonus.

• Employee discount.

• A learning environment where you can dive deep and make an impact.

• Wide range of career opportunities locally and globally.