Job Objective
Represent a positive image of the organization and deliver exceptional service to customers


Job Descriptions
• Represent a good image of the shopping mall and company
• Providing excellence service to customer at the assigned service counter including
- Information Center
- Parking Validation
- Redemption (Promotion & Rewards)
- Membership Services
- Selling and Issuing Gift Cards, Coupons, or Vouchers (Product)
- Baby Stroller & Wheelchair Service
- Assist with Customer Issues
- Receive and Handle Customer Feedback
• Support Company Activities and Events
• Comply with Company Policy
• Business Group Visit Laison

Hours of operation : 5 working days per week

2 Shift 9.00 - 19.00 Hrs. and 12.00 - 22.00 Hrs. (9 hours + Break 1 hours = 10 hours per days)

Functional Skills & Experiences
• 0-2 years experience in customer service
• Fluent of spoken and written English
• Competence in Computer & Digital Literary
• Familiar with application & program usage
• Understanding of basic calculation i.e. % discount, on-top discount, % redemption.