
Symphony Communication PCL
Apply now to 13 new job positions at Symphony Communication PCL
Skills:
English
Job type:
Full-time
Salary:
negotiable
- Study the new business in the views assigned by manager.
- Help generate the business plan by working as a team.
- Search for the information needed for generating the business plan eg market info, demand and competitors.
- Be able to draft the process for operation.
- Always self study for new trends related to company business.
- Help generate the competitive analysis on the product assigned, including SWOT and competitor information.
- Gather customer & market information from focus group.
- Be able to specialized on the product assigned to take care.
- Do the survey with Sales and external to find the information related to the product under responsibility.
- Do the product and price comparison report.
- Basic knowledge of IT and marketing/financial related.
- Candidate who have experience in IT market would be a plus.
- Efficient communications in English both spoken and written.
- Open mind, challenging and a open to change person is preferable.
- Good human relations, can be accepted comment from other person and can be comment in creative way.
- Willing and patience to waiting for the success.
Job type:
Full-time
Salary:
negotiable
- ให้ข้อมูลแก่ลูกค้าและติดต่อประสานงานกรณีที่ลูกค้าต้องการความช่วยเหลือ.
- บันทึกข้อมูลปัญหาในระบบ.
- วิเคราะห์ปัญหาเบื้องต้น รวมทั้งติดตามและรายงานผลการแก้ไขปัญหา.
- จัดทำรายงานประจำวัน.
- อื่นๆตามที่หัวหน้างานมอบหมาย.
- ปริญญาตรี ทางด้านคอมพิวเตอร์ หรือสาขาที่เกี่ยวข้อง.
- มีความรู้พื้นฐานด้าน MS office, Network, Remote Support และการแก้ไขปัญหาคอมพิวเตอร์.
- สามารถทำงานเป็นกะได้ (กะเช้า-กะกลางคืน).
Experience:
4 years required
Job type:
Full-time
Salary:
negotiable
- Create New ICT Solution for customer.
- Consult the customers regarding ICT solution.
- ICT Technical Solution design.
- Work with other engineering units to integrated ICT solution with Network Solution.
- Work with sales team to identify sales opportunity of ICT solutions.
- Bidding or complying document.
- Conduct sales presentations, technical proposals and business case approval.
- Total Service Delivery (PM).
- Study products from vender, testing and apply to customer requirements.
- ICT Equipment sourcing.
- Follow up ICT Technology trend System Integration Support Chief / Manager.
- At least Bachelor s degree in Telecom & IT Engineering, Computer Science or very related to those discipline.
- Possess a strong background in Presale function for Information technology and networking, Network Security, Cyber security, Network Equipment, Cloud Service with at least 4-6 years experience.
- Has a professional Certificate as below or equivalent is a huge plus.
- Network equipment such as CCNP, CCIE, ACMX, ACDX, ACCX, ACEX, ACSP.
- Network Security such as NSE4, NSE5, PCNSE.
- IT management or Cyber security such as Comtia Security+, ITIL foundation, CISA, CISSP.
- Cloud Service such as VCP, VMCE, AWS, HCIA, HCIP.
- Good command in business English communication (Speaking, listening. Reading and writing).
- Proactive working style with excellent coordination skills.
- Passion to learn new technology particularly ICT Technology trend.
Experience:
1 year required
Skills:
Product Development, English
Job type:
Full-time
Salary:
negotiable
- Collaborate with various teams, including technical support, sales, and product development, to ensure a seamless customer experience and drive improvement initiatives.
- Analyze data to identify root causes of customer issues and opportunities for improvement.
- Analyze performance metrics related to network performance, customer satisfaction, and service quality. Identify areas where performance can be improved and work on implementing solutions.
- Review customer feedback, surveys, complaints, and suggestions to identify recurring issues and trends.
- Monitor the effectiveness of implemented solutions to develop problem management and service improvement.
- Conduct audits of internal processes, including those related to the Operations and Onboarding teams.
- Monitor and manage SLAs with customers, ensuring that service level commitments are met or exceeded.
- Oversee vendor partnerships, including conducting performance evaluations and ensuring adherence to agreed-upon terms and conditions.
- Generate regular reports on solution implementations, process improvements, and operational efficiency.
- Bachelor s degree or higher in Computer, Telecom Engineering, or related fields.
- 1+ years of experience in Telecommunication, computer network experience.
- Solid knowledge of IT Infrastructure, LAN & WAN, Ethernet, MPLS, FTTx.
- Experience in Quality Improvement or similar roles is advantage, preferably in a customer-focused role in telecommunications industry.
- Ability to identify root causes of problems and develop effective solutions that address customer needs.
- Ability to translate customer feedback into actionable strategies.
- Strong analytical skills to collect and analyze data.
- Communication skills to interact with cross-functional teams.
- Good command of written and spoken English.
- Certification in CCNA / CCNP is an advantage.
- Can work under pressure.
- Service-minded with can-do attitude.
Skills:
CAD
Job type:
Full-time
Salary:
negotiable
- ประสานงานหน่วยงานราชการ และเอกชน.
- การขอสิทธิพาดสายเคเบิลฯ ของบริษัทกับหน่วยงานภายนอก.
- จัดเตรียม และรวบรวมข้อมูลจากหน่วยงานที่เกี่ยวข้อง.
- สำรวจเส้นทางร่วมกับเจ้าหน้าที่หน่วยงานที่เกี่ยวข้อง.
- ชำระค่าธรรมเนียม ตามระเบียบของหน่วยงานที่เกี่ยวข้อง.
- ประสานงานเร่งติดตามจนกว่าได้รับใบอนุญาต ตามระเบียบของหน่วยงานที่เกี่ยวข้อง.
- งานที่ได้รับการมอบหมายงานเร่งด่วน.
- เข้าร่วมกิจกรรมของหน่วยงานภายนอก.
- สร้างความสัมพันธ์ใหม่ต่อหน่วยงานที่เกี่ยวข้อ และดูแลความสัมพันธ์หน่วยงานที่เกี่ยวข้องในระยะยาว เพื่อความสะดวกในการติดต่อประสาน.
- เพศหญิง อายุ 24 ปีขึ้นไป วุฒิปริญญาตรีไม่จำกัดสาขา.
- มีมนุษย์สัมพันธ์ ทักษะการพูดจาโน้มน้าวและเจรจาต่อรองได้คล่องตัว.
- มีประสบการณ์การประสานงานหน่วยราชการหรือเอกชน อย่างน้อย 2 ปี.
- มีทักษะความรู้พื้นฐานคอมพิวเตอร์ โปรแกรม MS Office และ Auto CAD.
- ปฏิบัติงานต่างจังหวัดได้ มีรถยนต์ส่วนบุคคล มีใบขับขี่.
Skills:
Sales, Negotiation
Job type:
Full-time
Salary:
negotiable
- Develop and maintain good relations with both new and existing customers.
- Provide full information on products and services and arrange appointment with customers.
- Handle full selling process from finding prospects, verifying opportunities until closing deals.
- Communicate with Sales & Marketing team to gather required information for updating database and also keep closely relationship with customers.
- Prepare sales forecasts, budgets, sales program, and update the report as monthly basic.
- Male/ Female age not over 32 years old.
- Work experience in Channel Sales, Project Sales or Corporate Sales at least 2- 3 years.
- Proficient in computer skills especially MS Office.
- Proficient in Presentation Skill, Negotiation Skill and Sales Planning.
- Have experience in Leased Line business both Domestic and International will be advantage.
- Good interpersonal relations.
- Ability to work under pressure.
- Have own car and driving license also knows direction in BKK and realm.
Experience:
5 years required
Skills:
Financial Analysis, Accounting, Finance, English
Job type:
Full-time
Salary:
negotiable
- Being responsible for all financial analysis and reports, P&L evaluation, budgeting, capital investment, breakeven point, key business drivers and capital investment to support management decision-making and business growth.
- Reviewing forecast and monitoring the actual to ensure that the performance is on track.
- Proactively analyzing and explaining the reason of significant variances in management reports.
- Performing feasibility study & financial modelling in order to identify the financial impact regarding new investment / new sale.
- Running business case analysis of projects to assess financial viability.
- Supporting product pricing for setting competitive prices and control pricing/cost model.
- Being responsible to manage the annual operation budget related to sales, revenue, cost of sales, OPEX and CAPEX and control budget over the period.
- Bachelor s degree in accounting, Finance or related areas.
- At least 5 years experience in commercial finance, financial analysis, or accounting & financial functions.
- Good command of spoken and written English.
- Well Organized, Responsible, calmness under pressure and to keep deadlines.
- Pro-active and self-motivated and desire to acquire knowledge.
- Good communication and presentation skills.
- Highly proficient in the use of MS Office products (power point, excel etc.).
Experience:
3 years required
Skills:
VoIP, Enthusiastic
Job type:
Full-time
Salary:
negotiable
- Bachelor s Degree or higher in Computer, Telecom Engineering or related fields.
- Good command of English.
- 0-3 years in computer network/ IT Helpdesk/Internet Broadband experience.
- Solid knowledge of IT Infrastructure, LAN & WAN, Ethernet, MPLS, FTTx.
- Experience with supporting IP services (TCP/IP, IPv4, IPv6, VPN, QOS, SDN, SNMP, VOIP).
- Experience with CISCO and Juniper, switches, routers.
- Certifying in CCNA / CCNP is preferred.
- Can work as a shift (for Network operation Center).
- Can work under pressure and service mind.
- Enthusiastic, can-do attitude.
- Welcome Fresh Graduate.
- TOEIC score 550 up would be a plus.
Experience:
3 years required
Skills:
Accounting, Finance, ERP, English
Job type:
Full-time
Salary:
negotiable
- Performing daily payment process (AP) International and local vendors and bank reconciliation.
- Preparing payment report and issue WHT certificate.
- Preparing monthly VAT (PP 30,36).
- Preparing withholding tax (PND 1,3, 53, 54).
- Reconciliations VAT and Withholding tax report to ensure that accurate within a timely manner.
- The daily update on AP report and plan for vendor payments as per defined payment schedule.
- Prepare and support for BS reconciliation for account payable function.
- Responsible for month-end and year-end account closing.
- Coordinate with other functions to balance the company s objectives with both internal and external clients conditions and expectations.
- Ability to analyze information and processes.
- Perform other related duties as assigned.
- Female age from 25 - 35 years old.
- Bachelor s degree in accounting/ Finance or related field.
- At least 3 years of experience in AP function.
- Strong computer literacy in MS Office.
- Knowledge in ERP system.
- Experience in high volume transaction.
- Good in both spoken and written English.
Experience:
3 years required
Skills:
Statistics, Negotiation, English
Job type:
Full-time
Salary:
negotiable
- Take ownership of customers issues in a timely manner and follow problems through to resolution.
- Improve customer service experience, create engaged and facilitate customers for retention.
- Analyze statistics and compile accurate reports.
- Develop customer satisfaction goals and coordinate with the team to meet them on a steady basis.
- Develop service procedures, policies, and standards.
- Control quality of service (SLA).
- Analyze incident issues, investigate a root cause, and provide solutions for improving service to meet customer agreement.
- Collect and compile statistical quality data.
- Analyze data to identify areas for improvement in the quality system.
- Provide customer perspective (Voice of customers) to internal team with the view to driving customer satisfaction metrics higher.
- Prepare reports to communicate outcomes of quality activities.
- Responsible for initiating and completing a Corrective Action Request (CAR) for both customer complaints and recurring internal quality concerns.
- Bachelor s Degree in Telecom Engineer, Electronic Engineer, Computer Engineer, Computer Science, IT or Relate Field.
- Good command of written and spoken English communication.
- Telecommunication business knowledge.
- Proven experience 0-3 years in computer network/ Internet experience.
- Excellent client-facing and internal communication skills.
- Strong leadership, analysis, negotiation, and problem-solving skill.
- Flexibility and ability to work and enjoy working under tight deadlines and handle pressure.
- Proven ability to lead & enable team and manage relationships with people for all level ranging from senior management to working team members through collaboration and with high professionalism.
- Strong Service Mind and constructive co-operation under stressful work environment.
Experience:
3 years required
Skills:
VMware
Job type:
Full-time
Salary:
negotiable
- Provisioning, testing, and acceptance of cloud service.
- Working with various public and private cloud service provider.
- Maintain, audit, and report on cloud resource, inventory and augments as needed.
- Escalate issues to relevant teams as appropriate and manage expectations of customers (internal & external) on a periodic basis.
- Must be comfortable to working in shift rotation.
- Ability to multi-task and to prioritize workload under deadlines in a fast-paced environment.
- Bachelor s degree, Master s degree in Computer Science, Engineering or equivalent.
- Minimum 3 years in Cloud environment and related.
- Excellent decision making and problem-solving skills.
- Excellent in VMware cloud technology.
- Good Experience in Hypervisor Technology, Backup and restore software, Operating System.
- Ability to interpret and analyze data and technical processes, identify problems and potential solutions and formulate recommendations.
- Ability to think creatively to accomplish continuous improvement and evolution of the department.
- Excellent communication and interpersonal skills that apply to both internal and external customers.
- Demonstrated interpersonal skills to work effectively in a team environment and maintain a professional and positive manner.
Skills:
Negotiation
Job type:
Full-time
Salary:
negotiable
- Be the company representative for create new business partners in the assigned market.
- Manage company s key existing customers and strategic market.
- Develop and maintain good relationship with both new business partners and existing customers.
- Understand and able to provide full information on company s core products and services and arrange appointment with the prospects and business partners.
- Manage sales team to find new opportunities, create sale pipeline, prepare cost and price until closing deals follow the assigned sales target.
- Prepare sales forecasts, budgets, sales program, and update the report as monthly basic.
- Follow up market situation both opportunities and risk, and update the report as quarterly basis.
- Male/Female age not over 32 years old.
- Work experience in Channel Sales, Project Sales at least 5 years.
- Proficient in computer skills especially MS Office.
- Proficient in communication skill, presentation skill, negotiation skill and sales planning.
- Experience in Telecommunication Business both Domestic and International.
- Good interpersonal relations.
- Ability to work under pressure.
- Have own car and driving license also knows direction in Bangkok.
Job type:
Full-time
Salary:
negotiable
- ตรวจสอบ ดูแลระบบสื่อสัญญาณโทรคมนาคมโครงข่ายสายตอนนอก.
- ต่อเชื่อม ยกเลิกวงจรระบบสื่อสัญญาณโทรคมนาคมโครงข่ายสายตอนใน.
- ตรวจสอบการติดตั้งระบบสื่อสัญญาณโทรคมนาคมโครงข่ายสายตอนนอกและโครงข่ายสายตอนใน.
- เพศชาย อายุไม่ต่ำกว่า 20 ปี.
- จบการศึกษาระดับ ปวส. สาขาสื่อสาร โทรคมนาคม อิเล็คทรอนิคส์สื่อสาร หรือโครงข่ายสื่อสารโทรคมนาคม.
- มีประสบการณ์ในงานซ่อมบำรุง ติดตั้ง Fiber Optic และ Drop Wire จะได้รับการพิจารณาเป็นพิเศษ.
- มีความรู้ด้านคอมพิวเตอร์ และทักษะเชิงช่าง.
- สามารถติดต่อประสานงานกับผู้อื่นได้.
- ขับรถยนต์ได้และมีใบขับขี่ (ต้องมี).
- บริษัทมีโปรแกรมการสอนงานให้สำหรับพนักงานใหม่ทั้งที่มีประสบการณ์และเรียนจบใหม่.
Benefits
- Five-day work week