Coins TH Co., Ltd.
Customer Service and Verification Associate
atCoins TH Co., Ltd.Key Responsibilities
Manage daily customer due diligence (KYC / CDD) requests and requirements
Verify and validate customer information in accordance with company policies
Assess customer risk during onboarding
Analyze issues and improve customer experience
Coordinate with other teams to resolve issues efficiently and effectively
Stay updated on KYC / CDD best practices and apply them at Coins
Qualifications
Bachelor’s degree in Business Management, Finance, or related field
Strong communication skills in Thai and English
Strong analytical skills and proficient in Google Suite
Able to handle multiple roles in a fast-paced environment
Detail-oriented, meticulous, and able to maintain customer and company confidentiality
Driven, responsible, and capable of executing tasks independently
Experience required
- 1 years
Career level
- Entry Level
Only Thai nationals can apply
Job function
- Customer Service
Job type
- Full-time
Age preferred
- From 23 to 35
Company overview
Founded in June of 2014, coins.co.th makes money transfer frictionless and accessible to everyone through the use of mobile devices and Blockchain technology. Our Coins mobile wallet empowers consumers and small businesses by giving them direct access to world class financial services. We're ...
Why join us: DO WORK THAT MATTERS We are driven by the desire to influence people’s lives. We enjoy doing work that matters. We believe that bold ideas change the world. We place great value on open communication, mutual respect, and continuous learning on the job. coins.co.th, Thailand’s first an ...
Benefits
- Flexible working hours
- Five-day work week
- Professional development
- Paid holidays
- Overtime pay
- Social Security
- Health Insurance
- Performance bonus
- Maternity leave
- Hybrid Working
