FIND YOUR 'BETTER' AT AIA

We don’t simply believe in being ‘The Best&rsquo. We believe in better - because there’s no limit to how far ‘better’ can take us.

We believe in empowering every one of our people to find their 'better' - in the work they do, the career they build, the life they live and the difference they make. So that together we can support even more people - including our own - to live Healthier, Longer, Better Lives.

If you believe in better, we’d love to hear from you.

About the Role

Responsible for handling and resolving complaints for customers
Responsible for litigation resolution for customers & AIA issues
Responsible for Loss& Fraud prevention programme and presentation to AIA management as assigned.
Other tasks as per assignment.

• Process customer complaint cases
• Resolve more complex complaints escalated by customer service or customer contact centre staff
• Responsible for other relating tasks as assigned to align with business policy and build long term business growth.
• Explore opportunity to improve work flow and build healthy environment
• Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

In accordance with recruitment policy and hiring standard of AIA (Thailand) Company Limited, after completing the selection process, you are required for criminal background check before joining the company. Your criminal record information will be retained according to the PDPA policy of the company. As per attached link
https://www.aia.co.th/th/about-aia/privacy/candidate

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.