āļāļĢāļ°āļāļēāļĻāļāļēāļāļāļĩāđāļŦāļĄāļāļāļēāļĒāļļāđāļĨāđāļ§
Customer Manager - Cluster Marketing
āļāļĩāđāđāļĨāļāļąāļŠ (āđāļāļ-āļāļąāļĒ āļāļīāļŠāļāļĢāļīāļāļīāļ§āļāļąāđāļ āļāļīāļŠāđāļāļĄ āļāļģāļāļąāļ)- Business, Marketing
- Win head and heart of customers at clustering
- Experience in retail operations
Key Responsibility
- Win head and heart of customers at clustering level by leading and inspiring cross-functional team to bring the best of Lotus's proposition to attract customer in the particular clusters
- Spot new opportunities at clustering level and act on it. Understand key insights, foresights and trends market share, store profiles, competitor intelligence; and, be able to translate it into implications and actions
- Deliver breakthrough ideas and best-in-class execution that are relevant to customers in that particular clusters
- Deliver impactful 360 communication plan that is not only create awareness but drive traffic to the estate
- Own the KPIs sales uplift to cost ratio, traffic uplift, media effectiveness and brand image
- Key cluster projects include (but no limited to) win key competitors, win regional, roll out new flagship stores, roll out new category initiatives and etc.
- Able to manage changes, responsible for achieving change goals from start to finish. Identify needs and planning for and implementing change. (keep the plan on the tracks and are ready to switch directions, choose a new path or create a new approach if necessary.)
- Help team understand and interpret if changes / adjustment on plan happen that what's means for their teams, the organization and ensure change stay actively involved
Qualifications
- Bachelorâs degree in marketing, business, or related field
- Strategic thinking and Idea Creation 30%
- Communication, Presentation, Project Management 20%
- Execute with Excellence 50%
Others important skills:
- Agility, Resilience and Metrics-driven marketing mind
- Change management
Lotus's
Ek-Chai Distribution System Co., Ltd.
Buengkum, Bangkok 10230, Thailand
âBy applying for this position, you consent to the collection, use and disclosure of your personal data to us, our recruitment firms and all relevant third parties for the purpose of processing your application for this job position (or any other suitable positions within Lotus's and its subsidiaries, if any). You understand and acknowledge that your personal data will be processed in accordance with the law and our policy.â
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āđāļāļĩāđāļĒāļ§āļāļąāļāļāļĢāļīāļĐāļąāļ
At Lotus's, we get up every morning and questioned ourselves daily on how we can serve our customers better. Lotusâs is an omni-channel retailer in Thailand, with a commitment to providing great quality products at affordable prices, while doing good things for our customers, colleagues, and communi ... āļāđāļēāļāļāđāļ
āļĢāđāļ§āļĄāļāļēāļāļāļąāļāđāļĢāļē: âAt Lotus's, we are looking for people who are the change-agent with a passion to grow in both work and life. People who have the ability to think in an agile way and make everyday as a history to leave their own legacy in every part of business.â Lotus's People are: People who love to crea ... āļāđāļēāļāļāđāļ
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