Get to know our Team :
You will be a member of the Driver operations and Community team which is one the core functions of managing supply over 100K across the country. We have taken care of our drivers since day one and ensure "Best in class Driver platform experience". Work here is inter-disciplinary – a combination of strategy initiative, data analyzing and operation.
If you are looking for hands-on end-to-end experience, here comes the right place!!
Get to know the Role :

• Identify areas for drivers' KPI improvement

• Evaluate the driver service experience

• Develop and maintain excellent relations with new and existing drivers resulting in increased total online driver, active driver and completed jobs-Design programs to win back, reward and retain drivers.

• Create a content strategy on a variety of platforms including websites, blogs and social media to expand a company's communications in a way that achieves certain goals like traffic or product adoption.

• Develop and manage communications requests/campaigns and delivery with detail oriented, responsible, able to work under pressure and under deadlines.

• Utilize effective communication tools and medium (in-app, SMS, social media, blog, etc.) for publishing communications/campaigns.

• Work closely with graphic design and production team to ensure effective communication.

• Also, work closely with driver community team and other departments (Creative, Operations, Marketing) to ensure tasks are on points to business needs for minimizing risk of misunderstanding.

• Support local strategic projects and communication needs for different projects (ad-hoc or otherwise)

• Crafting clear and well-written messages quickly which are delivered clear and impactful.

• Analyze campaign and content performance on feed and be able to identify solutions on how to improve upon
  

• Having experience as a hands-on content writer with education background from Marketing, Creative, Journalism & Communication, or any related field (New grads are welcome)

• Excellent written and verbal communication skills (both Thai and English)

• Critical thinking and own opinions to help business move forward in a fast-paced environment.

• Enjoy working as part of a team.

• Start-up attitudes! – willing to work hard to get things done.