Job Summary

Lead the service business strategy and implementation to drive sustainable income growth. Responsible for the full P&L of the service businesses, including Financial, Retail, Insurance, Payment, and Media services, as well as incubating and scaling new service innovations.

Key Responsibilities

• Define and lead the strategic roadmap for the Service Business Unit aligned with organizational goals.
• Oversee P&L, business growth, and operational performance of all service-related business units.
• Identify, evaluate, and launch new service models in response to market trends, customer needs, and emerging technologies.
• Collaborate cross-functionally with VPs of Retail & Financial Services, Payment & Digital Services, and Media Services to maximize synergies.
• Monitor and analyze business performance to ensure financial targets and KPIs are met.
• Foster a culture of innovation, agility, and customer-centricity.
• Represent the Service Business at executive-level reviews and contribute to corporate strategy.

Job Specifications

Education:

• Master’s Degree in Business Administration, Engineering, Marketing, or a related field.

Experience:

• 12+ years in strategic business development, product innovation, or P&L management.
• Experience in Financial & Payment Services, Fintech, Digital Product Management, or Service Innovation is preferred.

Technical Skills:

• Financial planning & budgeting
• Data Analytics & Market Intelligence
• Technical Business Analysis
• Go-to-market Strategy & Digital Product Launch

Soft Skills & Leadership Competencies:

• Strong leadership and team development skills
• Hands-on with strategic foresight
• Drive innovation and lead by example
• Strong commercial acumen and customer orientation
• Resilience and grit in a dynamic environment