Reporting to Head of People and Culture, you will responsible for;

1. Employee Relations Management:

• Serve as the primary point of contact for employee relations issues, including complaints, grievances, and disciplinary matters.
• Investigate and resolve employee concerns related to workplace conflicts, harassment, discrimination, and other disputes.
• Advise managers and staff on effective communication, conflict resolution strategies, and performance management.
• Foster a positive, inclusive, and supportive workplace culture.
• Act as a trusted advisor to management on strategic ER decisions impacting employee relations and legal compliance.

2. Compliance Oversight:

• Monitor and ensure compliance with local labor laws, regulations, and organizational policies.
• Keep up to date with labor laws, employment regulations, and industry best practices to proactively address potential compliance risks.
• Work closely with legal and HR teams to update company policies and practices in response to changes in labor laws.

3.Policy Development and Enforcement:

• Develop, update, and enforce employee relations and compliance-related policies and procedures.
• Ensure all policies are communicated clearly to employees and managers, and provide necessary training and support.
• Collaborate with other HR leaders to design company work rules and regulations and manuals.

4. Training and Development:

• Design and deliver training programs on employee relations topics such as conflict resolution, workplace behavior, legal compliance, and ethics.
• Support HR in delivering ongoing compliance training for management and employees.
• Advice on appropriate corrective actions and conduct coaching sessions as needed.

5. Reporting and Documentation:

• Maintain thorough and accurate records of all employee relations investigations and actions taken.
• Prepare and present regular reports on employee relations trends, compliance issues, and risk management to senior leadership.

The ideal candidate should possess the following background

• Bachelor’s degree in Human Resources, Business Administration, Law or a related field.
• Minimum of 5 years of experience in human resources, employee relations, and compliance.
• Strong knowledge of employment law and regulations (Labor Protection act and Labor Relations act).
• Excellent conflict resolution, negotiation, and communication skills.
• Ability to work collaboratively and build positive relationships with employees at all levels.
• Strong attention to detail and ability to handle sensitive situations with discretion and professionalism.
• Experience in conducting investigations and managing sensitive employee matters.