• Verify transactions processed by Associates and authorize those that fall within own-delegated release authority.
• Checking of and/or approving customer's Corporate Actions order (including Cross Border) related instructions against Securities Services system.
• Assist management in overseeing the daily operations of the team and contribute towards meeting the team's objectives.
• Ensure that the Operational Performance Metric requirement, defect management and processing turnaround standards are achieved.
• Ensure awareness and full compliance of all laid down rules, regulations, policies, guidelines, procedures, practices and code of conduct imposed by the Company/Group.

Strategy

• Contribute towards the future strategic direction and process innovation of Securities Services by keeping abreast of changes in customer needs, technology and business environment and taking pro-active steps to embrace and capitalize on these changes.

Processes

• To supervise and control the day to day activities in Corporate Actions section to ensure all clients' corporate entitlements are fully protected and promptly distributed in accordance to established procedures.
• To supervise and control the day to day activities in Corporate Actions section (Cross Border) to ensure all clients' corporate entitlements are fully protected and promptly distributed in accordance to established procedures.
• To support the development of the Custody processing systems to meet local and business needs and more importantly in meeting the needs of the clients
• To implement quality initiatives and activities of the division in accordance to the Group's Quality System.
• To perform specific duties as instructed by the team management in accordance to the relevant procedures, guidelines, instructions and standards set in order to meet the productivity and service standards set
• To perform specific duties as instructed by the team management and to assist the team management in overseeing the daily processing/ delivery of trade services by the team to customers.

People and Talent

• Contribute to the development of associates by guiding, coaching, motivating, supporting and assisting selected number of associates
• Support CA Team and others in the team on ad hoc projects, strategic initiatives and exercises
• aimed at improving or enhancing the team's activities
• Continually strive to share key relevant knowledge and learnings with others across the team

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group's Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Lead to achieve the outcomes set out in the Bank's Conduct Principles: Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key Stakeholders

• Securities Services GBS India
  
• Countries respective Regulator, Depository, Central Bank, etc

• Graduate
• Basic knowledge of Corporate Actions process, and financial service will be preferable
• Minimum of 3 years' relevant experience gained in custody or banking operation
• Ability to communicate with internal and external stakeholders
• Strong customer service focus
• Proficient in all aspects of MS office
• Strong verbal and written communication skills in Thai and English