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TikTok Shop - SMB Seller Program Specialist (E-commerce)
āļāļĩāđāļāļĢāļīāļĐāļąāļ āļāļīāđāļāļāđāļāļ āđāļāļāđāļāđāļĨāļĒāļĩāļŠāđ āļāļģāļāļąāļResponsibilities
The e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated. With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. We aim to bring discovery, inspiration, and joy back to shopping by making TikTok the commerce channel of choice for merchants, creators, and affiliates. We are looking for passionate and talented people to join our product and operations team, to build an e-commerce ecosystem that is innovative, secure and intuitive for our users and brands. Responsibilities: - Design Seller Growth Program(s) to build seller commitment and drive GMV growth for SMB sellers (Small/ Medium size sellers). - Run seller analysis to determine (a) which seller segments to prioritize, (b) what are the key seller actions required to grow GMV by seller segments, (c) what are the appropriate seller incentives (vouchers, Ads, traffic boost) - Measure Program impact on GMV growth - Optimize Seller Growth Program(s) adoption rate, budget, and ROI; run A/B tests where needed - Execute the Seller Growth Programs; leverage high-impact features in seller centre (e.g. seller missions, Assortment Growth features) where relevant - Collaborate with cross-function teams including Category Managers, Account Manager Leads, Strategy, Product team to design and roll out Seller Growth Program(s) successfully - Run Seller Interviews to understand seller pain points to grow on Tik Tok Shop or feedback on Seller Growth Program(s) - Full responsibility for regular or ad-hoc tasks
Qualifications
Minimum Qualifications: - Minimum Bachelor's Degree or above - 3-5 years in ecommerce, merchant growth or new business unit setup - Very strong analytical skills, with good numerical sense - Able to design and execute programs end-to-end - Proficient in English, and fluent Thai - Ownership, hands-on, adaptive, detail-oriented, and aim for the highest standard. Preferred Qualifications: - Strong understanding of platform mechanics, policy, social media, e-commerce, live streaming, and comfortable working in a fast-paced and dynamic environment.
Job Information
About TikTok
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
Why Join Us
Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect â and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
Diversity & Inclusion
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
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TikTok Technologies Ltd. āđāļāđāļāļāļĢāļīāļĐāļąāļāđāļāļāđāļāđāļĨāļĒāļĩāļĢāļ°āļāļąāļāđāļĨāļāļāļĩāđāļĢāļđāđāļāļąāļāļāļąāļāļāļĩāļāļēāļāđāļāļĨāļāļāļāļĢāđāļĄāļ§āļīāļāļĩāđāļāļŠāļąāđāļāļāļĩāđāđāļāđāļĢāļąāļāļāļ§āļēāļĄāļāļīāļĒāļĄāļāļĒāđāļēāļ TikTok āļāđāļ§āļĒāļ āļēāļĢāļāļīāļāđāļāļāļēāļĢāļŠāļĢāđāļēāļāđāļĢāļāļāļąāļāļāļēāļĨāđāļāđāļĨāļ°āļĄāļāļāļāļ§āļēāļĄāļŠāļļāļāđāļŦāđāļāļąāļāļāļđāđāđāļāđāļāļēāļ TikTok āđāļāļ·āđāļāļĄāļāđāļāļāļđāđāļāļāļāļēāļāļāļąāđāļ§āđāļĨāļāļāđāļēāļāđāļāļĨāļāļāļāļĢāđāļĄāļāļĩāđāļŠāļĢāđāļēāļāļŠāļĢāļĢāļāđāđāļĨāļ°āļĄāļĩāļŠāđāļ§āļāļĢāđāļ§āļĄ āđāļāļĒāđāļāđāļāļāļĢāļīāļĐāļąāļāļĒāđāļāļĒāļāļāļ Byte ...
āļĢāđāļ§āļĄāļāļēāļāļāļąāļāđāļĢāļē: Why Join Us At TikTok, our people are humble, intelligent, compassionate and creative. We create to inspire - for you, for us, and for more than 1 billion users on our platform. We lead with curiosity and aim for the highest, never shying away from taking calculated risks and emb ...
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