Our Trust & Safety team's commitment is to keep our online community safe. We have invested heavily in human and machine-based moderation to remove harmful content quickly and often before it reaches our general community. To eliminate any doubt, this role involves reading, viewing, listening and examining user-generated content to ensure they comply with community guidelines.

Content includes images, video, text related to every day life, but they can also include (but are not limited to) bullying; hate speech; child abuse; sexual assault; torture; bestiality; self-harm; suicide; murder. Our Content Moderators review videos in continuous succession during each shift. What will

I be doing? - You will ensure legal compliance and safety of content uploaded to our platform. - You are responsible for the development, improvement, and maintenance of standards for the security of our online communities.

- You will improve the content management strategy for short video platforms. - You are responsible for coordinating with supervising departments for timely management of content that violates our policies.

Minimum Qualifications:

• You are a fast learner and a good communicator and can speak, read and write fluently in English, Thai, and Burmese.
• Willing to work on shifts.
• You pay attention to detail and have a passion for maintaining a high standard of work.
• You have the resilience and persistence to handle routine daily tasks efficiently and accurately.
• Your ability to work in a high tempo environment, adapt, respond to day-to-day challenges of the role.
• Your resilience and commitment to self-care to manage the emotional demands of the role.

Preferred Qualifications:

• You possess cultural sensitivity and understanding relating to global/ regional current affairs.

Familiarity with internet laws and regulations, in particular reviewing online content, would be a good plus.

• You have active usage and interest in short video platforms.
• Experience in a BPO / call center/customer service environment is a plus.