SUPERVISOR, GROUND OPERATIONS - SUVARNABHUMI AIRPORT (BKK) Salary: Negotiable Location: VietJet Thailand at Suvarnabhumi Airport Team: Ground Operations Department Application deadline: 21/08 — 20/09/2026 Apply for this job Share for friends: Facebook Google

Job Description

Area of Responsibility: - Monitor performance of daily shift duty officers to maintenance and develop services at the station - Ensure to submit all relevant investigation report and complaint on time - Ensure monitoring staff performance - Monitor OTP to ensure flight departure on time - Update staff on latest ancillary product and push to sell - Conduct walkaround checks to ensure smooth operations at all areas - Support staff on passenger complaint - Solve and provide correct information to passenger - Conduct training and show good example to the staff - Ensure staff have teamwork and communicate well - Passenger handling and crisis management (Flight delays, cancellations) - Monitor staff or ground handling staff performance and ensure follow KPI - Makes recommendation to improve service levels - Assignments from the direct Manager Minimum

requirements: - Bachelor degree or above - 3-5 years working experience in Airline or Aviation industry - Proven knowledge in Ground Operations and or Customer Services is plus - Must have background in airline operations - Relevant certifications in ground operations Apply for this job More positions View all jobs Application form Full Name

• Email Address
• Phone Number
• Do you consent to Vietjet Thailand collecting, using, and processing your personal data for recruitment purposes in accordance with the Personal Data Protection Act (PDPA)? ☐ Yes ☐ No
• Do you consent to Vietjet Thailand collecting, using, and processing your personal data for recruitment purposes in accordance with the Personal Data Protection Act (PDPA)? -- Do you consent to Vietjet Thailand collecting, using, and processing your personal data for recruitment purposes in accordance with the Personal Data Protection Act (PDPA)? ☐ Yes ☐ No -- Yes No What's your expectation salary? (THB)
• Do you consent to a criminal background check as part of the recruitment process? ☐ Yes ☐ No
• Do you consent to a criminal background check as part of the recruitment process? Yes No If selected, do you agree to undergo and pass a pre-employment medical examination prior to employment? ☐ Yes ☐ No
• If selected, do you agree to undergo and pass a pre-employment medical examination prior to employment? -- If selected, do you agree to undergo and pass a pre-employment medical examination prior to employment? ☐ Yes ☐ No -- Yes No + More information Your Resume
• To attach your Resume, click here to upload from your Computer. Security code