Job Location:

Anantara Riverside Bangkok Resort

Anantara Hotels & Resorts is a global luxury hotel and resort brand rooted in Thai culture, with an intrinsic sense of authentic hospitality. Inspired by the Sanskrit word meaning 'without end', our spirit embodies freedom, movement, and harmony. We believe every journey should leave a lasting impression - for our guests and for our people.

Founded in 2001 in Thailand, we have since expanded across the world, welcoming guests in some of the world's most captivating locales - from pristine beaches and private islands to ancient sites and vibrant metropolises. If you are driven by a passion for generosity, warmth and heartfelt hospitality, Anantara offers a career without limits.

Responsible for providing professional spa treatments and massage services to guests in accordance with Anantara standards, ensuring exceptional guest experience, safety, hygiene, and service quality.

Key Responsibilities

• Perform a variety of professional spa treatments and massages according to established standards and guest requirements.

• Ensure treatment rooms, equipment, linens and spa facilities are clean, hygienic and properly prepared.

• Maintain professional grooming, appearance and personal hygiene at all times.

• Deliver warm, personalized and professional service consistent with Anantara's luxury hospitality standards.

• Explain treatments clearly to guests and ensure their comfort throughout the treatment.

• Handle guest requests and feedback professionally and escalate any concerns to the Spa Supervisor/Manager when necessary.

• Maintain accurate treatment records and follow all spa operational procedures.

• Support spa promotions, product knowledge and retail sales when required.

• Work closely with Spa Reception and other team members to ensure a smooth guest journey.

• Follow health, safety and hygiene regulations and the hotel's policies and procedures.

• Participate in training and continuously develop knowledge of spa treatments, wellness and products.

Qualifications

• Certificate/Diploma in Thai Massage, Spa Therapy, Beauty Therapy or related field.

• Valid professional massage/spa therapist certification or relevant certification is preferred.

• Minimum 1-2 years of experience as a Spa Therapist in a luxury hotel, resort, international spa or wellness centre.

• Experience in a 5-star hotel or luxury spa environment is highly preferred.

• Good understanding of spa hygiene, sanitation and treatment procedures.

• Knowledge of spa products and treatment benefits.

• Good command of English for communicating with international guests.

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