āļāļĢāļīāļĐāļąāļ āļāđāļāļāļāļĩāđ (āļāļĢāļ°āđāļāļĻāđāļāļĒ) āļāđāļēāļāļąāļ
Sortation Operation Lead - Based in Samut Sakhon (SPX Express)
āļāļĩāđāļāļĢāļīāļĐāļąāļ āļāđāļāļāļāļĩāđ (āļāļĢāļ°āđāļāļĻāđāļāļĒ) āļāđāļēāļāļąāļThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis when operation performance fluctuates. The Operations team comprises Customer Service, Payment, Listings, Warehouse, Logistics, Seller Operations and Fraud.
About the Team:
Job Description:
- Able to travel to Head Office as required
- Operations Management: Lead end-to-end daily sortation center operations across inbound, sorting, outbound, rework, and returns
- Target Delivery: Ensure productivity, PPH, accuracy, and on-time dispatch targets are consistently achieved
- Manpower Planning: Monitor daily volumes and optimize shifts, staffing, and workflows for BAU and campaign periods
- People Leadership: Lead, coach, and develop supervisors and frontline teams; support hiring, onboarding, and training
- Performance & Improvement: Track KPIs and reporting, identify gaps, and drive process, layout, and SOP improvements
- Safety & Stakeholder Coordination: Ensure safety and compliance, support audits, and coordinate with linehaul, first-mile, engineering, and management
Requirements:
- Bachelorâs degree in Operations, Logistics, Supply Chain, or a related field (preferred)
- 3â6 years of experience in warehouse, logistics, or e-commerce operations
- Prior experience in a sortation center or high-volume fulfillment environment is an advantage
- Experience leading frontline teams in a fast-paced operation
āļāļĢāļ°āļŠāļāļāļēāļĢāļāđāļāļĩāđāļāļģāđāļāđāļ
- 3 āļāļĩ
āđāļāļīāļāđāļāļ·āļāļ
- āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
āļŠāļēāļĒāļāļēāļ
- āļāļāļŠāđāļ
- āļāļēāļĢāļāļąāļāļāļēāļĢ
āļāļĢāļ°āđāļ āļāļāļēāļ
- āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļĩāđāļĒāļ§āļāļąāļāļāļĢāļīāļĐāļąāļ
Shopee āđāļāđāļāļāļĢāļīāļĐāļąāļāļāļ·āđāļāļāļēāļĒāļāļāļāļĄāļĩāļāļāļāđāļĨāļāđāļāļĩāđāļāļģāđāļŦāđāļāļēāļĢāļāļ·āđāļāđāļāđāļāđāļĢāļ·āđāļāļāļāđāļēāļĒ Shopee āđāļāđāļāđāļāļāļāļĨāļīāđāļāļāļąāđāļāļāļĩāđāļŠāļēāļĄāļēāļĢāļāđāļāđāļēāļāļķāļāđāļāđāļāđāļēāļāđāļāļĢāļĻāļąāļāļāđāļĄāļ·āļāļāļ·āļ āļŠāļēāļĄāļēāļĢāļāđāļŦāđāļāļļāļāļāļ·āđāļāļāļēāļĒāļāļāļāđāļāđāļāļļāļāļāļĩāđāđāļĨāļ°āļāļļāļāđāļ§āļĨāļē Shopee āļĄāļĩāļāļ·āđāļāđāļŠāļĩāļĒāļāļāļĒāđāļēāļāļĄāļēāļāđāļāđāļāđāļāļĩāļĒāļāļ°āļ§āļąāļāļāļāļāđāļāļĩāļĒāļāđāļāđ āđāļāđāļāļāļĢāļīāļĐāļąāļāļāļĩāđāļŠāļĢāđāļēāļāļĄāļēāđāļāļ·āđāļāļāļāļāļŠāļāļāļāļāļĪāļāļīāļāļĢāļĢāļĄāļāļēāļĢāļāļ·āđāļāļāļāļāļāļāđāļāļĒāļāļĩāđāđāļ ...
āļĢāđāļ§āļĄāļāļēāļāļāļąāļāđāļĢāļē: Shopee is rapidly online shopping tech company in Thailand and other South East Asian markets. We do innovate on many fronts in online shopping, providing an unique opportunity to learn about ecommerce technologies and trends. We have a multinational and dynamic workplace with gr ...
āļŠāļ§āļąāļŠāļāļīāļāļēāļĢ
- āļāļēāļĢāļāļąāļāļāļēāđāļāļ·āđāļāļāļ§āļēāļĄāđāļāđāļāļĄāļ·āļāļāļēāļāļĩāļ
- āļāļĢāļ°āļāļąāļāļāļąāļāļāļāļĢāļĢāļĄ
- āļāļģāļāļēāļ 5 āļ§āļąāļ/āļŠāļąāļāļāļēāļŦāđ
- āļāļąāđāļ§āđāļĄāļāļāļģāļāļēāļāļĒāļ·āļāļŦāļĒāļļāđāļ
- āļāļĢāļ°āļāļąāļāļāļĩāļ§āļīāļ
- āļāļĢāļ°āļāļąāļāļŠāļļāļāļ āļēāļ
- āļĨāļēāļāļĨāļāļ
- āļāļĢāļ°āļāļąāļāļŠāļąāļāļāļĄ
- āđāļāļāļąāļŠāļāļķāđāļāļāļĒāļđāđāļāļąāļāļāļĨāļāļēāļ
- āļāļāļāļāļļāļāļŠāļģāļĢāļāļāđāļĨāļĩāđāļĒāļāļāļĩāļ
- āđāļāļāļēāļŠāđāļāļāļēāļĢāđāļĢāļĩāļĒāļāļĢāļđāđāđāļĨāļ°āļāļąāļāļāļē
āļāļģāđāļŦāļāđāļāļāļēāļāļ§āđāļēāļāļāļĩāđāļāļļāļāļāđāļēāļāļ°āļŠāļāđāļ
