Department Operations
LevelExperienced (Individual Contributor)
LocationThailand - Bangkok

The Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis when operation performance fluctuates. The Operations team comprises Customer Service, Payment, Listings, Warehouse, Logistics, Seller Operations and Fraud.


Job Description:
  • Monitoring productivity and deep drive data to be backup in cost and Service Level Agreement (SLA) stat
  • Ensure that all projects are delivered on-time, within scope and budget
  • Develop the detail of project plan to monitor, track progress, and evaluate the performance
    specifically to analyze the successful completion of short and long-term goals
  • Ensure the project has a cost estimating process in place to meet requirements and in line
    with quality standards
  • Implement the improvement processes for cost optimization in term of manpower planning,
    operation, and general expenses
  • Coordinate with other departments when necessary and maintain a good working relationship
    with relevant stakeholders
  • Perform other related duties as assigned

Requirements:
  • Good communication and presentation skills
  • High analytical ability - critical and logical thinking and optimization
  • Strong working knowledge of Spreadsheets (Excel/Google Sheets)
  • Multitasking and prioritizing skills
  • Proven working experience in project management
  • Able to communicate in English is prefer
āļ›āļĢāļ°āļŠāļšāļāļēāļĢāļ“āđŒāļ—āļĩāđˆāļˆāļģāđ€āļ›āđ‡āļ™
  • āđ„āļĄāđˆāļĢāļ°āļšāļļāļ›āļĢāļ°āļŠāļšāļāļēāļĢāļ“āđŒāļ‚āļąāđ‰āļ™āļ•āđˆāļģ
āđ€āļ‡āļīāļ™āđ€āļ”āļ·āļ­āļ™
  • āļŠāļēāļĄāļēāļĢāļ–āļ•āđˆāļ­āļĢāļ­āļ‡āđ„āļ”āđ‰
āļŠāļēāļĒāļ‡āļēāļ™
  • āļāļēāļĢāļˆāļąāļ”āļāļēāļĢ
  • āļ™āļąāļāļ§āļīāđ€āļ„āļĢāļēāļ°āļŦāđŒ
āļ›āļĢāļ°āđ€āļ āļ—āļ‡āļēāļ™
  • āļ‡āļēāļ™āļ›āļĢāļ°āļˆāļģ

āđ€āļāļĩāđˆāļĒāļ§āļāļąāļšāļšāļĢāļīāļĐāļąāļ—

āļˆāļģāļ™āļ§āļ™āļžāļ™āļąāļāļ‡āļēāļ™:2000-5000 āļ„āļ™
āļ›āļĢāļ°āđ€āļ āļ—āļšāļĢāļīāļĐāļąāļ—:āđ€āļ—āļ„āđ‚āļ™āđ‚āļĨāļĒāļĩāļŠāļēāļĢāļŠāļ™āđ€āļ—āļĻ
āļ—āļĩāđˆāļ•āļąāđ‰āļ‡āļšāļĢāļīāļĐāļąāļ—:āļāļĢāļļāļ‡āđ€āļ—āļž
āđ€āļ§āđ‡āļšāđ„āļ‹āļ•āđŒ:careers.shopee.co.th
āļāđˆāļ­āļ•āļąāđ‰āļ‡āđ€āļĄāļ·āđˆāļ­āļ›āļĩ:2015
āļ„āļ°āđāļ™āļ™:4.5/5

Shopee āđ€āļ›āđ‡āļ™āļšāļĢāļīāļĐāļąāļ—āļ‹āļ·āđ‰āļ­āļ‚āļēāļĒāļ‚āļ­āļ‡āļĄāļĩāļ­āļ­āļ™āđ„āļĨāļ™āđŒāļ—āļĩāđˆāļ—āļģāđƒāļŦāđ‰āļāļēāļĢāļ‹āļ·āđ‰āļ­āđ€āļ›āđ‡āļ™āđ€āļĢāļ·āđˆāļ­āļ‡āļ‡āđˆāļēāļĒ Shopee āđ€āļ›āđ‡āļ™āđāļ­āļžāļžāļĨāļīāđ€āļ„āļŠāļąāđˆāļ™āļ—āļĩāđˆāļŠāļēāļĄāļēāļĢāļ–āđ€āļ‚āđ‰āļēāļ–āļķāļ‡āđ„āļ”āđ‰āļœāđˆāļēāļ™āđ‚āļ—āļĢāļĻāļąāļžāļ—āđŒāļĄāļ·āļ­āļ–āļ·āļ­ āļŠāļēāļĄāļēāļĢāļ–āđƒāļŦāđ‰āļ„āļļāļ“āļ‹āļ·āđ‰āļ­āļ‚āļēāļĒāļ‚āļ­āļ‡āđ„āļ”āđ‰āļ—āļļāļāļ—āļĩāđˆāđāļĨāļ°āļ—āļļāļāđ€āļ§āļĨāļē Shopee āļĄāļĩāļŠāļ·āđˆāļ­āđ€āļŠāļĩāļĒāļ‡āļ­āļĒāđˆāļēāļ‡āļĄāļēāļāđƒāļ™āđ€āļ­āđ€āļŠāļĩāļĒāļ•āļ°āļ§āļąāļ™āļ­āļ­āļ‡āđ€āļ‰āļĩāļĒāļ‡āđƒāļ•āđ‰ āđ€āļ›āđ‡āļ™āļšāļĢāļīāļĐāļąāļ—āļ—āļĩāđˆāļŠāļĢāđ‰āļēāļ‡āļĄāļēāđ€āļžāļ·āđˆāļ­āļ•āļ­āļšāļŠāļ™āļ­āļ‡āļžāļĪāļ•āļīāļāļĢāļĢāļĄāļāļēāļĢāļ‹āļ·āđ‰āļ­āļ‚āļ­āļ‡āļ„āļ™āđ„āļ—āļĒāļ—āļĩāđˆāđ€āļ› ...

āļ­āđˆāļēāļ™āļ•āđˆāļ­

āļĢāđˆāļ§āļĄāļ‡āļēāļ™āļāļąāļšāđ€āļĢāļē:

Shopee is rapidly online shopping tech company in Thailand and other South East Asian markets. We do innovate on many fronts in online shopping, providing an unique opportunity to learn about ecommerce technologies and trends. We have a multinational and dynamic workplace with gr ...

āļ­āđˆāļēāļ™āļ•āđˆāļ­

āļŠāļģāļ™āļąāļāļ‡āļēāļ™āđƒāļŦāļāđˆ: Shopee
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āļŠāļ§āļąāļŠāļ”āļīāļāļēāļĢ

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  • āļ›āļĢāļ°āļāļąāļ™āļ—āļąāļ™āļ•āļāļĢāļĢāļĄ
  • āļ—āļģāļ‡āļēāļ™ 5 āļ§āļąāļ™/āļŠāļąāļ›āļ”āļēāļŦāđŒ
  • āļŠāļąāđˆāļ§āđ‚āļĄāļ‡āļ—āļģāļ‡āļēāļ™āļĒāļ·āļ”āļŦāļĒāļļāđˆāļ™
  • āļ›āļĢāļ°āļāļąāļ™āļŠāļĩāļ§āļīāļ•
  • āļ›āļĢāļ°āļāļąāļ™āļŠāļļāļ‚āļ āļēāļž
  • āļĨāļēāļ„āļĨāļ­āļ”
  • āļ›āļĢāļ°āļāļąāļ™āļŠāļąāļ‡āļ„āļĄ
  • āđ‚āļšāļ™āļąāļŠāļ‚āļķāđ‰āļ™āļ­āļĒāļđāđˆāļāļąāļšāļœāļĨāļ‡āļēāļ™
  • āļāļ­āļ‡āļ—āļļāļ™āļŠāļģāļĢāļ­āļ‡āđ€āļĨāļĩāđ‰āļĒāļ‡āļŠāļĩāļž
  • āđ‚āļ­āļāļēāļŠāđƒāļ™āļāļēāļĢāđ€āļĢāļĩāļĒāļ™āļĢāļđāđ‰āđāļĨāļ°āļžāļąāļ’āļ™āļē

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āļ”āļđāļ‡āļēāļ™āļ—āļąāđ‰āļ‡āļŦāļĄāļ” >

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