Have you ever longed to plan new content and events for the game of your dreams? Make that a reality. As a game planner with Quest Drop, you'll be in charge of ensuring product sustainability and profitability, reviewing and analyzing key game metrics and monitoring gaming trends to contribute to operation strategy. You'll also be tasked with attending to customer queries. You'll work with both users and the production team to ensure not just smooth game operation, but also the best experience possible for users.

• Monitor KPI to ensure profitability and stability of the product on a daily basis
• Review and analyze the key game metrics on a daily basis
• Report business progress with quantitative data to product manager regularly
• Monitor the gaming trends, patterns and discussions to contribute to operation strategy
• Plan and execute in-game events to drive user engagement and monetization
• Test new product content to identify bugs and provide constructive feedback
• Attend to customer inquiries promptly
• Provide recommendation for customers with queries
• Receiving feedback from users to suggest improvements to the game operations team and the development team
• Work closely with producer, engineers, and artist to ensure smooth operation for the games.

• 1-3 years experience working as a game designer, customer support, or similar capacity
• Good degree from recognised university
• Possess a good command of English
• Strong communication skills in email, face-to-face conversation and messenger discussion
• Strong logical thinking and problem solving skills at all times
• Good team player, positive attitude and eager to learn
• Highly passionate about gaming industry
• Previous experience in gaming is a strong advantage
• Fluency in Microsoft Office especially Powerpoint and Excel
• Willing to work in a fast paced environment