Line of Service

Advisory

Industry/Sector

Not Applicable

Specialism

Operations

Management Level

Associate

Job Description & Summary

A career in our digital transformation practice, within productivity team, will provide you with the opportunity to help our clients optimise all elements of their operations to move beyond the role of a cost effective business enabler and become a source of competitive advantages. We focus on product innovation and development, supply chain, procurement and sourcing, manufacturing operations, service operations and capital asset programmes to drive both growth and profitability.
You'll be a part of a team that helps clients build capabilities required to achieve operational excellence across their entire value chain by designing and executing broad based programmes that drive sustainable improvements. You'll focus on global operating model design, operations performance improvement strategy, enterprise-wide process improvement, operations excellence capability development, and Lean/Six Sigma talent and performance management.

About the Role

The Associate in this team would be expected to participate in the active growth of our Strategy and Operational Consulting Practice with focus on the Financial Services industry (Retail Banks, Corporate and Institutional Banks, Asset Management, Insurance and etc), Retail and etc . Your role as an Associate will be to work closely with clients to improve and transform the effectiveness and efficiency of their operations and customer experience. You will be delivering complex solutions which can include but are not limited to:

• Develop and design strategies and operating models, and deliver large-scale transformation projects which helps to address our clients' evolving needs in their business divisions and supporting functions along the dimensions of visioning, insight, efficiency and effectiveness, and control
• Support our leaders to draft thought leadership by analysing market trends and customer needs and by identifying market opportunities for our clients, outlining what financial services firms have to change to achieve their goals
• Identify initiatives to help clients to transform / improve their organisation and operations in areas such as Client Onboarding, Payments and Settlement, Products and Services, Client Life Cycle Management, Advisory Models, Risk and Compliance processes & controls, Consolidation initiatives, Management Reporting,Restructuring
• Gather business requirements, draft design principles and implementation roadmaps to accelerate change
• Develop tactical plans to help clients implement these strategies and measure results and benefits

About you

• Good understanding of key Financial Services operations trends and FinTech
• Strong analytical, interpersonal, written and verbal skills
• A proven ability to translate client objectives into deliverable design, and develop deliverables that address complex situations
• Knowledge of the key strategic business drivers, regulatory constraints and operational process requirements across Financial Services
• The ability to define a strategy, develop business cases and define the target operating model (organization design, customer experience, processes)
• Strong Microsoft Office skills: MS PowerPoint, MS Excel, MS Project, MS Visio
• Strong presentation sk ills and group facilitation
• Demonstrated management skills, including the ability to train and develop staff, manage project budgets and develop strong client relationships
• Excellent English and Thai written and verbal communication skills
• Demonstrate strong inter-personal skills and good communication skills, including the ability to document reports and conduct presentations for clients and key stakeholders

It will be an added advantage if you have basic competency in the following:

• Experience in operations excellence roles such as digital process optimisation
• Internship experience working in Big 4 Consulting firms and/or Financial Services firms (Retail Banks, Corporate /Institutional Banks, Insurance, Asset Management, Capital Markets)
• Experience in Operations and Project Management office
• Prior project management experience

For internal applications

• Be a strong performer in your current line of service , looking to continue your PwC career with a different focus.
• At least one year of experience in Audit or Advisory with, ideally, experience in the financial analysis/financial advisory or BPI/BPR project
• Have a strong desire to work in Consulting

For external applications

• At least one year of experience in consulting or advisory fields
• Have strong analytical skills and experience in gathering data, analysis , and translating the data into conclusions .
• Be experienced in working in multi-functional teams .
• Have the ability to work under pressure and to adapt and learn quickly .
• Have a proactive attitude and an open mind-set .
• Have strong interpersonal and communication skills to allow you to resolve problems in a professional manner .
• Fluent (writing and speaking) in both English and Thai.
• Be an advanced user of MS PowerPoint and Excel .

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required: Bachelor Degree Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Optional Skills

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Not Specified

Available for Work Visa Sponsorship?

No

Government Clearance Required?

No

Job Posting End Date