We are seeking an experienced and results-driven Branch Manager to lead the operations and business performance of our OPPO Flagship Store at CentralWorld.

The successful candidate will take overall responsibility for branch performance, sales achievement, customer experience, operational excellence, and team development. This role is ideal for a strong retail leader who can drive business results while maintaining the premium standards expected of a flagship location.

Key Responsibilities

Take full ownership of the daily operations and overall performance of the OPPO Flagship Store at CentralWorld.

• Drive branch sales performance and achieve assigned sales, revenue, and business targets.

• Lead, manage, coach, and develop the retail team to build a high-performing and customer-focused culture.

• Monitor team productivity, individual performance, and sales KPIs, taking appropriate actions to improve results.

• Ensure the store consistently delivers an exceptional customer experience in line with OPPO's brand standards.

• Ensure full compliance with OPPO retail SOPs, operational standards, visual merchandising, and brand guidelines.

• Monitor inventory, stock availability, store productivity, and operational efficiency.

• Handle customer feedback and escalated issues professionally, ensuring timely and effective resolution.

• Analyze sales performance, customer trends, and market activities to identify opportunities for business growth.

• Conduct regular market and competitor observations to ensure the branch remains competitive.

• Lead and execute company campaigns, new product launches, promotional activities, and flagship-store projects.

• Coordinate with internal departments and relevant stakeholders to ensure smooth branch operations and successful business execution.

• Maintain a professional, organized, and premium retail environment that reflects the OPPO brand.

• Support other stores or branches when required by management.

Requirements

Bachelor's Degree in any related field.

• Minimum 5 years of retail management experience, preferably in consumer electronics, smartphones, telecommunications, technology, or premium retail.

• Proven experience managing a retail branch/store and leading frontline teams.

• Strong track record in achieving sales targets and improving store performance.

• Strong leadership, coaching, team management, and people-development skills.

• Strong operational, customer service, and problem-solving capabilities.

• Commercial mindset with the ability to analyze sales performance and identify business opportunities.

• Excellent communication and interpersonal skills.

• Able to communicate effectively in English with local and international customers.

• Customer-oriented, proactive, responsible, and able to work effectively in a fast-paced retail environment.

Working Conditions

• 6-day work week, including weekends and public holidays.

• Based at OPPO Flagship Store, CentralWorld, Bangkok.

• Willing to travel and support other stores or branches when required by management.

• Flexible to work during peak sales periods, promotional campaigns, product launches, and special events.

Why Join OPPO?

• Lead and manage one of OPPO's flagship retail locations in Bangkok.

• Opportunity to take ownership of branch business performance and retail operations.

• Career growth opportunities within OPPO, a leading global smartphone and technology company.

• Gain exposure to premium retail management, sales leadership, customer experience, and major product launches.

• Work in a dynamic and fast-paced environment with opportunities to develop your leadership and commercial skills.

Marcus Chan

HR SUPERVISOR

HR Department

POSSEFY GROUP CO.,LTD.

AIA Capital Center Building Fl.31 Unit 5-7

89 Ratchadaphisek Road, Din Daeng, Din Daeng, Bangkok, 10400