Bangkok
Full Time
About Klook
Klook is the go-to travel and leisure e-commerce platform for experiences and services anytime, anywhere. Founded in Hong Kong in 2014 out of passion for discovery, our purpose today is to inspire and enable more moments of JOY. Even when the COVID-19 pandemic hit, we held on to our conviction and successfully unlocked the domestic travel business. To date, we are already offering over 490,000 activities in over 1,000 destinations. With cross-border travel resuming, we have made it our mission to reshape the world of travel. Isn't this exciting?!
It certainly is for our international community of over 1,200 employees, based in over 20 locations globally! Joymakers at heart, Klookers are not only curating joyful experiences for others, but also co-creating our world of joy in the Klookiverse. We are on a journey to foster a strong company culture that supports a high-performing and successful business, and we are guided by our core beliefs - Push boundaries, Ask for and give feedback, Take ownership, and Help each other - in everything we do. We are excited about building and realizing endless possibilities in the new era of travel. Care to be a part of this revolution?
What you'll do
Contribute to complex cross-functional process improvement projects
Champion efficiency across the organization by managing senior stakeholders
Build strong relationships with several key business units (Analytics, Sales, Planning, Customer Support among others)
Design, in collaboration with senior management, new process flows and standard procedures
Analyze data & build dashboards to help driving efficiency and improvements across the organization
Track and manage projects to execution, ensuring accuracy in data, targets and achievements
What you'll need
2-5 years of experience in sales operations, analytics or consulting with a Bachelor's degree in Mathematics, Statistics, Computer Science, Business or Economics
Self-start attitude – highly collaborative with an entrepreneurial, roll-up-your sleeves attitude that's not afraid to ask questions and work independently when required
1+ years of experience in Tableau and/or DataStudio, PowerBi or other data visualization tools (nice to have)
Experience in consulting, travel/ hospitality, e-commerce or tech startups (nice to have)
Track record of successfully driving cross departmental projects
Fluent spoken and written English
Eager to work and learn in a fast-paced environment
Globally-minded and comfortable working with people from different cultural background and in different time zones
What you'll get
An environment that values honesty, transparency and respect with awesome co-workers.
A rare chance to build a global travel and leisure brand with a loooong runway of opportunities ahead
An environment that values and supports your growth
Ownership of projects with real impact
No boredom! Every day is a new exciting challenge
Klook is proud to be an equal opportunity employer. We hire talented and passionate people of all backgrounds. We believe that a joyful workplace is an inclusive workplace, one where employees from all walks of life have an equal opportunity to thrive. We're dedicated to creating a welcoming and supportive culture where everyone belongs.