About the Role

The Training and Development Specialist is responsible for designing, coordinating, and implementing learning and development initiatives to enhance employee capability, performance, and engagement. This role supports organizational goals by building a skilled, competent, and future-ready workforce aligned with business and talent strategies.

What You Will Do

Training Needs Analysis & Planning

• Conduct Training Needs Analysis in collaboration with business leaders, and Operations.

• Develop, implement, and ensure compliance with the Annual Training Plan across all organizational levels, aligned with business objectives and competency frameworks.

• Identify skill gaps and propose appropriate learning solutions to support training, development, and capability upgrading.

• Ensure effective use of human talent while promoting motivation and performance at both individual and organizational levels.

Program Design & Delivery

• Design, coordinate, and manage training programs, including technical, soft skills, leadership, onboarding, orientation, and compliance training.

• Coordinate internal trainers, experts, and external training providers.

• Support regional and global training initiatives and programs as required.

• Plan and supervise training activities for personnel under your responsibility to ensure required competency levels are achieved and maintained.

Learning Administration, Evaluation & Reporting

• Manage training schedules, attendance records, certification documentation, and learning platforms.

• Coordinate, supervise, and administer operator certification processes related to skills and competencies, in accordance with specifications requirement(customer/regulatory/Internal system)

• Evaluate training effectiveness through feedback, assessments, and performance indicators.

• Prepare, maintain, and update reports, dashboards, KPIs indicators and management review.

Talent, Succession & Leadership Development

• Supporting in TM process : Develop internal talent to support succession planning aligned with corporate objectives.

• Support leadership development programs and talent initiatives.

• Assist in the creation and follow‑up of Individual Development Plans (IDPs).

• Promote a culture of continuous learning and professional development across the organization.

Organization, Quality & Systems Compliance

• Ensure training records are updated in accordance with Quality System procedures and aligned with job descriptions and competency matrices.

• Supervise and control the updating of procedures, job descriptions, and documentation applicable to the area of responsibility.

Audit, Governance & Continuous Improvement

• Collaborate actively during internal audits, customer audits, and third‑party audits.

• Participate as an Internal Auditor and/or Internal Instructor, when required and qualified.

• Maintain functional oversight of activities related to complaint management and problem resolution within the area of responsibility.

• Ensure compliance with client‑specific requirements, applicable standards, and quality system expectations.

Digital Transformation

• Support digital transformation initiatives to improve learning, training administration, and operational capability.

• Develop and maintain simple business applications using Microsoft Power Apps, Power Automate, Power BI to support training and capability processes.

• Apply AI and Agentic AI tools to enhance learning content creation, knowledge sharing, productivity, and process improvement.

• Leverage Microsoft 365 tools such as SharePoint, OneDrive, Teams, and advanced Excel for collaboration, document management, data analysis, and reporting.

• Create and edit basic clips, brochures, posters and sound materials to support digital learning content, internal communication, and knowledge sharing.

General

Responsibilities

• Support the management of quality, EHSS objectives, targets, and improvement programs.

• Effectively manage and optimize the training budget.

• Perform additional

duties and responsibilities

assigned by management to achieve departmental and organizational goals.

• Ensure full compliance with customer-specific requirements by integrating customer quality standards into daily operations to consistently meet and support customer objectives.

• Ensure full compliance with EHS requirements by implementing and adhering to established policies, procedures, and objectives to maintain a safe and environmentally responsible workplace.

Qualifications

• Bachelor's degree in human resources, Education, Business Administration, or related field

• Understanding of Training & Development policies and procedures

• Excellent communication and people skills

• Fantastic knowledge of HR functions and best practices

• Proficient in English international communication

• Knowledge of digital transformation concepts and ability to support capability-building programs.

• Basic understanding of AI and Agentic AI applications for learning, productivity, and process improvement.

• Hands-on experience or interest in Microsoft Power Platform, including Power Apps and Power Automate, Power BI.

• Proficiency in Microsoft 365 tools such as SharePoint, OneDrive, Teams, and advanced Excel.

• Skill in basic clips, brochures, posters and sound editing to support learning content creation and communication materials.

• Superb computer literacy with capability in email, MS Office and social media.