Key tasks

Summary of Responsibilities:

Responsibilities and essential job functions included but are not limited to the following:

Maintains a high level of exposure for the hotel to the Indian Market through direct sales solicitation, telephone, fax, written communication.

Maintain close business relationships with existing clients through key sales activities.

Cultivate and develop new business relationships through key sales activities.

Closely follows up on all business leads within a 24 hour response timeline to clients.

Adapts to client's needs by tailor fitting hotel services to fit client's requests.

Analyze the corporate segment performance based on segmentation objectives & strategies.

Conduct competitor surveys and recommend strategies based on market intelligence.

Reviews corporate account and recommends actions in terms of rates, production, contract renewals.

Analyze other factors that affect production i.e internal, external factors and recommends actions required.

Demonstrate strong negotiation skills to maximize hotel profit in all revenue producing areas.

Establishes new corporate accounts year round.

Demonstrates commitment to Hotel operating principles and philosophies.

Performs all duties and responsibilities in a timely and efficient manner.

Maintains the highest standards of professionalism and attitude towards all internal & external guests.

Develops and maintains close working relationship with all departments throughout the hotel.

Inform concerned departments important VIP arrival well in advance.

Respectfully is the brand ambassador of the hotel and communicates all promotions & products to the market.

Maintains rate integrity of the hotel and maximizes revenue opportunities.

Feedback to the management on various room rates and product packages that are in the market.

Maintains a good understanding of the market dynamics in terms of rate, business trends, other product offers.

Establish programs and direct efforts to achieve group and FIT room night goals and to develop ongoing relationships with customers.

Effectively and efficiently updating all sales activities, reports and feedback.

Responsible of evaluating and renewal of corporate contracts.

Respect the Hotels SOPs and punctuality.

Education / Professional experience

Vocational Diploma or Degree in Hotel Management school, or general Business school.

Knowledge of the concepts and evaluation of market analysis processes.

A clear understanding of hotel industry is necessary as well as analytical capabilities.

Minimum of 5 years experience in Hotel Industry and 3 year in sales in Thailand.

Previous experience in a multi-cultural environment is essential.

Communication skills : PowerPoint, Word, Outlook.

Languages: fluent in English and the national language

Commitment to service.

Strive for results (Career Oriented, pro-active , finding initiative ).

Aggressive negotiation skills and creative selling abilities to close on business with a high conversion rate.