Responsibilities:

• Memorize and recite sales scripts and statements prepared as provided by the employer
• Go door-to-door to introduce the employer’s offers to potential and existing customers and make cold calls to follow-up, make pitches and process orders
• Demonstrate a vast knowledge of the product, service or policies being canvassed to convince people to buy the proposals
• Get information, such as contact details and signatures, from potential leads and clients for follow-up
• Lead and conduct market surveys for customer insights that support business decisions
• Manage and coach field canvassing teams to achieve defined performance targets (KPIs) with effectiveness and discipline.
• Take ownership of acquiring new customers and reactivating inactive ones through structured field operations and canvassing strategies.
• Utilize both internal and external data sources to improve canvassing processes and develop localized customer acquisition plans.
• Actively participate in events and promotional activities to drive brand presence and customer conversion.
• Collaborate with cross-functional teams and contribute as a team leader in strategic planning and execution.

Qualifications:

• Bachelor’s degree in Business Administration or related field
• Proven working experience as a Customer Field Relation, Customer Service Manager, Retail Manager
• Experience in providing Customer Field Relation, Customer service support
• Excellent knowledge of management methods and techniques
• Proficiency in English
• Working knowledge of customer service software, databases and tools
• Awareness of industry’s latest technology trends and applications
• Ability to think strategically and to lead
• Strong client-facing and communication skills
• Advanced troubleshooting and multi-tasking skills
• Customer service orientation