• Supply Chain Finance
• Account Management
• Transaction Banking

Job Description:

• Complete the seamless handover of designated clients from Implementation once the first client transaction has been received, and work closely with the client to ensure that revenues are ramped up in line with the client mandate expectations
• Provide high quality, timely responses to client inquiries and identify any thematic inquiry patterns which may require more strategic resolutions
• Monitor the SLA fulfilment for the provision of ongoing operational services to ensure that they are in line with client expectations
• Undertake periodic client service reviews to improve the quality of client transactions and optimize the benefits that clients generate from existing and new products
• Provide feedback to Product Management on clients current/future product needs
• Collaborate with Sales to ensure that the appropriate service proposition is pitched to clients
• Engage customers on an ongoing basis, to understand current/future needs in order to support the optimization of revenue retention and growth

Required Skills:

• Good analytical thinking, diligent and possesses good attention to detail
• Have experience in trade Finance as Account Management or relate position such as Supply Chain Finance sale or Supply chain operation
• Ability to think creatively to solve customer problems
• Self-motivated, well-organized with a keen focus on delivering an excellent customer experience
• Good in both written and spoken in English (TOEIC at least 600 / IELTS at least 4.5 )

Work location: Sangthong Thani, Sathorn Rd