About the Role
We are seeking a highly organized and proactive Executive Assistant to provide comprehensive administrative support to senior-level managers while enhancing the overall experience within the department. This role combines traditional executive support—such as managing calendars, coordinating meetings, arranging travel, and handling expense reports—with initiatives that promote team engagement, communication, and collaboration.

To excel in this role, you must demonstrate exceptional time management, organizational, and communication skills, along with flexibility, independence, and discretion. Your contributions will ensure the smooth operation of senior leadership activities while fostering a positive and engaging environment for the department's employees.

Key Responsibilities

Leadership Support:

• Manage calendars and schedules for executives, ensuring efficient time management.
• Coordinate and prepare for meetings, including agendas, materials, and follow-ups.
• Arrange travel logistics, including visas, flights, hotels, transportation, and meals.
• Prepare and submit accurate and timely expense reports.
• Draft, format, and proofread internal and external communications, such as memos, emails, presentations, and reports.
• Act as a liaison between executives, managers, employees, and external partners, prioritizing and redirecting matters promptly as needed.
• Keep senior managers informed of time-sensitive and priority issues, ensuring appropriate follow-up.
• Prepare weekly, monthly, or quarterly reports as required.
• Handle personnel-related tasks, including TH visa processing, 90-day reports, and tax returns.

Enhancing Departmental Experience:

• Organize and lead team communications to ensure alignment and transparency.
• Plan and execute team-building activities, offsite events, and celebrations to foster engagement and collaboration.
• Support initiatives that promote a positive and inclusive work environment.
• Partnering with people team functions to deliver programs at scale.
• Collaborate with leadership to identify opportunities and drive initiatives that enhance employee experience and engagement.

Cross-Departmental Coordination:

• Work closely with the EA team to align executive schedules and priorities.
• Support cross-department meetings, events, and projects, ensuring smooth communication across teams and locations while considering global calendars and time zones (e.g., Tech-Product events at Agoda's Singapore office).
• Serve as the point of contact for Agoda's Tech department, managing internal and external stakeholders to streamline workflows and priorities.

What You'll Need to Succeed

• At least 6 years of experience in a similar role, providing executive-level administrative support in a fast-paced environment.
• Candidates must hold Thai nationality.
• Experience supporting Tech Executives (highly desirable).
• Familiarity with IT operations and a tech-driven work environment.
• Proven ability to support multiple leaders simultaneously.
• Strong calendar management skills, with the ability to prioritize, troubleshoot, and make scheduling decisions independently (experience with Outlook preferred).
• Excellent verbal and written communication skills in both English and Thai; proficiency in additional languages is a plus.
• Highly organized with exceptional time management skills and the ability to work autonomously.
• High level of discretion and the ability to handle sensitive information with confidentiality.
• Proficiency in Microsoft Office Suite (Outlook, Word, PowerPoint, Excel).
• Confident communicator with the ability to build relationships and interact comfortably with senior stakeholders.
• Strong writing, editing, and proofreading skills.
• Resourceful problem-solver with a proactive mindset and sense of urgency.
• Highly flexible with ability to work with other EAs, different teams across the company, and sister companies to achieve the desired outcomes
• Experience in planning and executing team events or engagement activities is a strong advantage.
• Bachelor's degree in HR, Business, or a related field is preferred.

Why Join Agoda?

At Agoda, you'll be part of a dynamic team that values innovation, collaboration, and diversity. This role offers the opportunity to work closely with senior leadership, contribute to the success of a global organization, and make a meaningful impact on the employee experience within your department.