Join Our Team!

We are currently seeking talented individuals to join our growing team. If you are looking for a career with a leading ocean freight forwarder, we encourage you to apply!

About the Role:

We are seeking an experienced and motivated Overseas Network Development Manager to join our growing team. In this role, you will be responsible for developing and managing relationships with overseas Agents , negotiating competitive rates with carriers, and ensuring the smooth operation of our sea freight operations. You will be a key player in driving sales growth and profitability for our company.

Responsibilities:

• Promptly address all sales inquiries (general cargo, DG, reefer cargo, special equipment) via email or phone, providing accurate and timely rate updates.
• Share vessel schedules upon request and stay updated on upcoming sailings.
• Follow up on inquiries, gather feedback on quoted rates, and incorporate suggestions to improve future offers.
• Engage in rate negotiations with carriers, leveraging market knowledge and target rates to secure the best deals for our clients.
• Record all inquiries and negotiations in a daily report to enhance carrier negotiation effectiveness and identify trends.
• Efficiently handle urgent rate quotation requests, ensuring responsiveness and client satisfaction.
• Evaluate the quality of internal and external communication related to rates and services.
• Foster open communication within the team to ensure everyone is informed and aligned on key information.
• Regularly monitor pre-booked space and ensure optimal utilization of secured slots.
• Actively promote competitive rates to attract new clients and grow our business.
• Ensure high client satisfaction through clear communication, proactive problem-solving, and on-time service delivery.
• Oversee the efficient functioning of all sea freight operations, identifying and addressing any bottlenecks or issues.
• Review and approve carrier invoices, promptly addressing any discrepancies or disputes.
• Track shipments scheduled for month-end ETD or the first week of the next month, monitor rates, update agents, and take necessary actions as required.
• Respond promptly to agent escalations, actively seek solutions to problems, and maintain positive relationships.

Qualifications:

• Minimum of 5-7 years of experience in a similar role, preferably within the sea freight industry.
• Proven track record of success in developing and managing relationships with overseas carriers.
• Strong negotiation skills and the ability to secure competitive rates.
• Excellent communication and interpersonal skills, both written and verbal.
• Ability to work independently and as part of a team.
• Proficient in Microsoft Office Suite and other relevant software applications.
• Experience with transportation management systems (TMS) is a plus.
• Strong analytical and problem-solving skills.
• Ability to work effectively under pressure and meet deadlines.