Join Our Team at Happitat:

If you are passionate about delivering exceptional customer experiences, have outstanding communication skills, and thrive in a service-oriented environment, join our team and grow with us.

Key Responsibilities

As a Customer Service (Cast Member), you will:

Deliver excellent customer service across various touchpoints, including Customer Service, Hospitality, Retail, and Luxury Service.

Communicate clearly and professionally with customers through multiple channels, including phone and email.

Resolve customer inquiries and concerns with empathy, efficiency, and customer-focused solutions.

Build positive relationships with customers and provide accurate information.

Coordinate with internal teams to ensure seamless service delivery.

Continuously improve service quality and create memorable customer experiences.

Qualifications

We are looking for candidates who have:

Bachelor's degree in Fine and Applied Arts, Communication Arts or related fields.

At least 3 years of experience in Customer Service, Hospitality, Retail, Luxury Service, or related fields.

Experience in Acting, Drama, Performing Arts, Influencer, or other customer-facing roles is an advantage.

Strong service mindset with high emotional intelligence (EQ).

Excellent communication and interpersonal skills.

Strong attention to detail.

Ability to adapt quickly and work well under pressure.

Positive attitude and teamwork skills.

Good command of English and additional language proficiency is highly preferred, especially Chinese (Mandarin), Japanese, French, Korean, or other foreign languages, to support international customers and enhance the customer experience.

What We Are Looking For

Service-minded and enthusiastic

Excellent communication and storytelling skills

Positive attitude and strong teamwork

Eager to learn and continuously develop

Working Schedule

Rotating shifts:

09:30 – 18:30

11:00 – 20:00

13:00 – 22:00

6 working days per week

1–2 days off per week

Able to work on weekends and public holidays as assigned

Work Location

Happitat, Bangna-Trad KM.7

AXTRA Happitat Co.,Ltd.

695 Moo 12, Bang Kaeo, Bang Phli, Samut Prakan 10540

Axtra Happitat is a major retail and lifestyle destination developed by CP Axtra (CPAXT) in Thailand, featuring a combination of a nature-inspired theme, commercial spaces, a Central Utility Plant (CUP), and extensive digital integration with virtual and online shopping experiences. Located within the Forestias development, it serves as a hub for community markets, eco-friendly shopping, lifestyle experiences, and events, with a focus on sustainability and a hybrid physical-digital retail model. The project is intended to boost profitability for CP Axtra and is a significant part of its strategy to build a diverse omnichannel retail platform across Southeast Asia.

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