· Design and deliver secure, scalable cloud solutions across Azure and AWS platforms

· Lead and coordinate P1/P2 incident responses (24/7), ensuring quick resolution

· Collaborate closely with DevOps, Security, and Infra teams to resolve and prevent issues

· Own communication with internal and external stakeholders during critical incidents

· Ensure accurate incident logging, categorization, RCA documentation, and preventive actions

· Maintain architectural governance, compliance, observability, and cost optimization

· Champion best practices in IAM, monitoring, and secure infrastructure automation

Qualifications:

· Bachelor’s or master’s degree in computer science, Engineering, or related field

· Certification (Required): Azure Solutions Architect Expert

· Certifications (Preferred): AWS / GCP / Kubernetes-related

· Experience:

· 10+ years in IT/Cloud architecture and operations

· 5+ years in cloud architecture, solution delivery, or technical presales

Technical Skills:

· Deep experience with Azure and AWS, Kubernetes, and Infrastructure as Code (Terraform)

· Strong CI/CD knowledge and implementation

· Proficient in IAM, cloud security, compliance, and observability tools (e.g., Grafana, Prometheus)

· Working knowledge of ITIL or ITSM frameworks in enterprise-scale environments.