Job Title: Process Support Consultant

Role Overview

The Process Support Consultant supports business and operational processes by monitoring execution, identifying gaps, and ensuring compliance with defined standards and procedures.

Key Responsibilities

• Support day-to-day process execution and issue handling
• Monitor process performance and identify inefficiencies or bottlenecks
• Assist in documenting SOPs, workflows, and process maps
• Support process improvement initiatives and pilots
• Coordinate with business and operational teams on process issues
• Track process KPIs and prepare operational reports

Qualifications & Skills

• 2–5 years of experience in process operations or business support roles
• Basic knowledge of process mapping and improvement methodologies
• Strong coordination and documentation skills
• Experience with BPM or workflow tools is a plus

If you can demonstrate that you meet the criteria above, please contact us as soon as possible.

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