We are seeking a highly driven and analytical individual to join our team as a Retail Sales & Operation Manager. This role is critical in providing end-to-end support across all aspects of the retail business, with a strong emphasis on business commercial performance and data-driven decision making.

ROLE RESPONSIBILITIES:

• Provide holistic support to retail business operations, ensuring alignment with company strategy and commercial objectives.
• Work closely with cross-functional teams including sales, marketing, operations, and finance to drive business efficiency and performance.
• Analyze sales, operational, and customer data to identify trends, insights, and opportunities for growth and improvement.
• Monitor key performance indicators (KPIs) and generate regular reports to support strategic decision-making.
• Develop business cases, forecasts, and dashboards to support ongoing business planning and performance tracking.
• Lead and support special projects and ad-hoc initiatives as assigned by management.
• Act as a business partner to all retail functions, helping to ensure alignment and execution of business plans across all channels.

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  Continuously improve processes, tools, and reporting methods to increase accuracy and efficiency.

  
  

QUALIFICATIONS:

• Bachelor's or Master’s degree in Business Administration, Finance, Economics, or related fields.
• Proven experience (10+ years) in retail operations, business analysis, or commercial planning.
• Strong analytical skills and proficiency in data tools such as Excel, Power BI, or similar platforms.
• Excellent communication, collaboration, and project management skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Strong business acumen and a proactive, solution-oriented mindset.
• Flexible working schedule during Holiday.
• Able to develop a teamwork environment, and be an effective team leader as well as a team player.
• Able to work independently with minimum supervision, multitasking, and able to work well under pressure.