ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

SAP

ประเภทงาน:

งานประจำ

เงินเดือน:

สามารถต่อรองได้

• Develop code, scripts, extracts and other artifacts required to solve complex technical issues.
• Participate in system design reviews.
• Responsible for creating system requirement documents, testing documents, user manuals and sign-off documents.
• Act as a help desk, interact with users for troubleshooting, training, providing services as planned/ requested regarding to IT services provided.
• Work either independently or with a group of highly skilled, support engineers/ developers to resolve customer and application issues.
• Communicate current status of issues to developers, internal and external support teams as necessary, based on severity and impact of the issues.
• Be proactive and inquisitive with a clear focus on problem solving.
• Create ad-hoc reports/ queries by writing SQL, perform data upload/ download as assigned to support users.
• Document findings, including new defects in software products and work with project team to create knowledge base articles.
• Having to work on some weekends.
• Male or female, age not over 27.
• Degree in Computer Science, MIS, Engineering or equivalent.
• Minimum 2 years of relevant IT Application support experience.
• Have an experience in any RDBMS software.
• Have an experience in ERP (especially in SAP ERP), CRM or Logistics software will be an advantage.
• Work overtime and weekends will be required from time to time.
• Effective communication and presentation skills.
• Good command of spoken and written English.