Manage Collection Team

• Manage case allocation and other operation.
• Supervise and Monitor to payment, activities and following the results from customer.
• Handle customer complaint.
• Provide instruction to team for problem solving.
• Coordinate with the related units in case any customer have problem.
• Provide instruction to team for improvement.
• Management team Credit & Collection for successful.

• At least Bachelor's degree in Finance & Accounting.
• At least 5 years in related fields such as collection.
• At least 3 years in supervisor or manager level
• Good command in English for writing and speaking
• Strong leadership and motivation skill.
• Able to handle aggressive customer, lead to the negotiation to success.
• Good negotiation and good convincing skills.