Job Description

• Collaborate with cross-functional teams to define, prioritize, and execute product operations strategies that align with business objectives.
• Analyze product performance data to identify areas of improvement, recommend changes, and implement solutions to optimize user experience.
• Develop and maintain operational processes to ensure efficient product launches, updates, and lifecycle management.
• Act as a liaison between customers, internal teams, and stakeholders to gather feedback, address concerns, and drive product enhancements.
• Monitor industry trends and competitive landscapes to inform product strategy and stay ahead of market demands.

Job Requirements

• Bachelor’s/College Degree or equivalent with an Information Technology / Engineering / Business Major
• Ability to effectively communicate both verbally and in email writing
• Ability to read, analyse, and interpret common instruction manuals and technical journals.
• Ability to write technical documents.
• Ability to process and analyse large amount of data and respond to common inquiries or complaints from users.
• Ability to define problems, collect data, establish facts, and draw valid conclusions.
• Proficient in MS Office Suite (Excel spreadsheets, pivot tables, charts, etc.)
• Willing to be assigned on shifting schedule (during events)
• Highly numerical, detail-oriented, methodical and self-motivated
• Working with tight datelines from ad-hoc requests
• Working extended hours during off days to fulfil requirements
• Ability to work under sustained pressure
• Work in a matrix organization between local venture and regional management
• Ability work independently and make the right judgement decision
• Effectively bilingual in both English and local language a must