ทักษะ:

Automation

ประเภทงาน:

งานประจำ

• Analyze end-to-end HR processes to identify process gaps, bottlenecks, waste, redundancy, control gaps, and inefficiencies.
• Identify root causes and redesign processes to make them simpler, faster, more accurate, and scalable.
• Identify activities that can be eliminated, simplified, standardized, automated, or redesigned.
• Evaluate opportunities to apply technology, automation, AI, and data as part of process improvement using technology where it creates measurable value.
• Design processes and controls that reduce human error and unnecessary dependency on individuals.
• HR Transformation Project Management.
• Lead HR process improvement projects from Problem Definition Analysis Solution Design Pilot Implementation Benefit Tracking.
• Define project scope, objectives, deliverables, timelines, and success measures.
• Work cross-functionally with HR teams and business stakeholders to drive project execution.
• Manage project risks, issues, dependencies, and stakeholder expectations.
• Ensure solutions are implemented and adopted in practice not just developed as recommendations or reports.
• Track post-implementation results and ensure improvements are sustainable.
• Process Scalability & Productivity.
• Analyze high-volume and highly transactional HR processes and redesign them to scale without requiring manpower to grow at the same rate.
• Identify opportunities to reduce manual workload and increase process capacity.
• Assess which activities should be performed by people, supported by technology / automation / AI, or eliminated altogether.
• Measure productivity improvement, time savings, error reduction, and capacity gains resulting from process transformation.
• Develop solutions that allow HR to handle increasing business demands more efficiently.
• Process Control & Performance Monitoring.
• Design mechanisms to monitor whether critical HR processes are actually being followed.
• Establish clear Process Owners, Standards, Data Points, Controls, and Accountability.
• Develop tracking mechanisms, dashboards, or data-driven monitoring to identify process deviations and gaps.
• Analyze why processes are not being followed and drive corrective actions.
• Design preventive and detective controls to reduce operational risk and process errors.
• Translate redesigned processes into clear, practical, and user-friendly Standard Operating Procedures (SOPs), and process flow.
• Continuous Improvement & Business Problem Solving.
• Proactively identify improvement opportunities rather than waiting for requirements from HR users.
• Translate business problems into structured improvement projects with clear objectives and measurable outcomes.
• Use data and business insights to diagnose problems, prioritize opportunities, and support decision-making.
• Challenge existing processes and propose new ways of working that create measurable business impact.
• Continuously review whether processes remain relevant and valuable as business needs change.
• Use actual operational feedback and performance data to continuously refine and improve solutions.
• Who We Are Looking For.
• We are not looking specifically for an HR background.
• We are looking for someone with a strong track record in project management, problem solving, process improvement, or business transformation.
• Project Management.
• Business Transformation.
• Process Improvement / Process Excellence.
• Management Consulting.
• Operational Excellence.
• Or other roles involving complex problem solving and cross-functional projects.
• What We Value.
• Proven experience managing projects from concept to implementation.
• Strong process analysis data-driven thinking and problem-solving skills.
• Ability to identify gaps, bottlenecks, waste, and root causes.
• Ability to challenge existing practices and think beyond "the way we have always done it".
• Understanding or strong interest in applying technology, automation, and AI to real business problems.
• Strong stakeholder management and influencing skills.
• High ownership and ability to work independently in ambiguous situations where there is no ready-made answer.
• A continuous improvement mindset.