1. Strategic Business Partnership & Relationship Management

• Serve as the primary technology partner for assigned business units and senior stakeholders.
• Develop a deep understanding of business strategies, objectives, and challenges to proactively identify technology opportunities.
• Build trusted relationships with senior management and provide strategic technology advisory support.
• Align technology initiatives with business priorities and long-term organizational goals.

2. Demand Management & Portfolio Governance

• Manage and prioritize business demands, ensuring alignment with strategic objectives, technology capabilities, and resource capacity.
• Facilitate business case development, project prioritization, and investment decision-making processes.
• Oversee the technology portfolio for assigned business domains, ensuring optimal value realization.
• Monitor project progress, risks, dependencies, and benefit realization.

3. Digital Transformation & Solution Delivery

• Partner with Architecture, Application Development, Infrastructure, Security, and Operations teams to deliver end-to-end technology solutions.
• Drive digital transformation, process optimization, and innovation initiatives.
• Ensure solutions meet business requirements, operational standards, risk controls, and regulatory expectations.
• Promote the adoption of emerging technologies and digital capabilities to enhance business performance.

4. Stakeholder & Executive Management

• Act as a liaison between business executives and technology leadership.
• Facilitate alignment across cross-functional teams, including Risk, Compliance, Operations, and Product teams.
• Manage stakeholder expectations and resolve complex issues through effective communication and negotiation.
• Prepare executive-level presentations and updates for governance committees and senior management.

5. Service Excellence & Continuous Improvement

• Monitor service quality, stakeholder satisfaction, and delivery performance.
• Identify opportunities for continuous improvement in business processes and technology services.
• Drive issue resolution and escalation management for critical technology-related matters.
• Establish KPIs and service metrics to measure business value and stakeholder outcomes.

Qualifications

• Bachelor's or Master's degree in information technology, Computer Science, Business Administration, Finance, or related disciplines.

• 10+ years of experience in IT Relationship Management, Business Partner Management, Technology Consulting, Digital Transformation, Project/Program Management, or Banking Technology.

• Proven experience working with senior business stakeholders and executive management.
• Strong understanding of banking products, digital banking, technology platforms, and IT delivery lifecycle.
• Experience in demand management, portfolio management, and technology governance.
• Strong business acumen with the ability to translate business needs into technology solutions.
• Excellent stakeholder management, communication, negotiation, and influencing skills.
• Strong analytical, strategic thinking, and problem-solving capabilities.
• Good command of Thai and English.

**Only shortlisted candidates will be contacted**

Talent Acquisition Department
Bank of Ayudhya Public Company Limited
1222 Rama III Rd., Bangpongpang, Yannawa, Bangkok 10120
Contact: Talent Acquisition Center: 0 2••• •••• #••183

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Applicants can read the Personal Data Protection Announcement of the Bank's Human Resources Function by typing the link from the image that stated below.

EN (https://krungsri.com/b/privacynoticeen)

ผู้สมัครสามารถอ่านประกาศการคุ้มครองข้อมูลส่วนบุคคลส่วนงานทรัพยากรบุคคลของธนาคารได้โดยการพิมพ์ลิงค์จากรูปภาพที่ปรากฎด้านล่าง

ภาษาไทย (https://krungsri.com/b/privacynoticeth)

หมายเหตุ ธนาคารมีความจำเป็นและจะมีขั้นตอนการตรวจสอบข้อมูลส่วนบุคคลเกี่ยวกับประวัติอาชญากรรมของผู้สมัคร ก่อนที่ผู้สมัครจะได้รับการพิจารณาเข้าร่วมงานกับธนาคารกรุงศรีฯ

Remark: The bank needs to and will have a process for verifying personal information related to the criminal history of applicants before they are considered for employment with the bank.