Job Description

• Serve and process foreign trade transactions for customers who require trade finance services. Provide initial guidance on application procedures, receive customer feedback and comments, and identify opportunities to improve service quality.
• Verify the accuracy and completeness of customers' applications and supporting documents. Check customers' credit limits against the terms and conditions approved by the Credit Team, obtain approvals in accordance with the Delegation of Authority (DOA), and submit transactions to the Operations team for processing.
• Sign and deliver Documentary Letters of Credit (DL/C), endorse Bills of Lading and Delivery Orders, and issue Shipping Guarantees.
• Receive import bills and DLC bills, notify customers accordingly, and follow up on bill acceptance and/or payment.
• Receive export documents from customers, verify the completeness of documentation, and coordinate with the Operations team to ensure processing is completed in accordance with established procedures.
• Follow up on import bill payments, including DLC payments, outstanding export bills, and any applicable interest charges.
• Monitor forward contract settlements in accordance with established procedures and coordinate with relevant parties to ensure timely completion.
• Maintain and file credit approval memorandums and related customer profile documents.

Qualifications

• Bachelor's degree or preferably a Master's degree in Business Administration, Finance and Banking, Marketing, or a related field.
• Minimum 1-2 years of experience in Trade Finance or related fields. Fresh graduates are welcome to apply.
• Strong knowledge and understanding of international trade products and services, with basic knowledge of credit products and approval processes.
• Ability to adapt to changes in the banking industry and business environment.
• Good command of written and spoken English. A TOEIC score of 650 or above is an advantage.
• Proficient in Microsoft Excel, PowerPoint, and Word.
• Possess a valid driver's license and be willing to travel, work outside the office, or provide support at nearby locations when required.

* Only shortlisted candidates will be contacted.

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