ประกาศงานนี้หมดอายุแล้ว
https://jobs.siemens-info.com/jobs/197398?lang=en-us&previousLocale=en-GB
ที่ซีเมนส์ จำกัดJob Description
Do you want to contribute to the future of
healthcare? As Siemens Healthineers values those who dedicate their energy and
passion to this cause, our companys name is dedicated to our employees. Its
their pioneering spirit, blended with our long history of engineering in the
ever evolving healthcare industry that truly makes us unique as an employer.We offer you a
flexible and dynamic environment and the space to stretch beyond your comfort
zone in order to grow both personally and professionally. Sound interesting? Then come in and join our global team as Customer Service (CS) Partner Manager to implement Service & Customer Support
strategies and processes which optimize service levels with Siemens Healthineers
and Customer Service division. Partners via best practice and within budget
requirements. Work in close collaboration with the Country Service management and the Business Management to achieve respective strategy/ business
targets.Your mission and responsibilities:CS Partner
Management:You will apply the
global CS Partner Management principles in the establishment and implementation
of Partner contracts, using available contract templates. Control compliance to
the same and comply to Siemens Healthineers Service Branding requirements.Certification:You will implement
and operate a consistent and continuous Service Certification program using Siemens
Healthineers Service Excellence Guidelines across all Service Partners.People Development
in Partners:You will facilitate
proper leadership and management of the team of Field Service Engineers and Field
Application Specialists within Partner Organizations. Be a Service Management Consultant
to the Partners, provide guidance for the selection/ recruitment/ coaching of
key people.Sales Support:You will ensure
extensive sales support to the local sales organization/ modality managerYou will ensure
technical collaboration and knowledge transfer during sales offers and projectsService Partner
Systems & Tools:You will assure
the rollout of Siemens Healthineers Partner systems and tools by Business
Partners to be fully establish Service Transparency (Installed Base, Service
KPIs, Notifications, PMs, etc.) for each of the appointed Business Partners.Service Customer
Satisfaction:You will drive and
maximize Service Customer Satisfaction through Service Delivery with full or partial
contribution of a Service Partner.Registration of
Service Partners:You will ensure
proper registration and maintenance of Service Partners within the registration
tool, especially regarding assigning appropriate authorization.Budget:You will manage
business success by setting up budgets using appropriate service partner
models.You will report
business success in terms of revenue and gross margin on a frequent basis.To find out more about the specific business, have
a look at qualifications and experiences:You hold a successfully completed Degree in technical,
management and/or commerce discipline; technical understanding a pre-requisiteYou have at least 5 years of professional experience
in a service business in the Healthcare industryYou have experience in managing,
leading and motivating teams and individualsYou have experience dealing with
customers complaintsYour personality and skills:You enjoy working in a team environment, sensitive to cultural
diversity and language levelYou have the ability to interact with
and network with Senior ExecutivesYou have the ability to prioritize work
taking into account a complex matrix of inputsYou are proficient in Thai and English
both written and spokenBeing
part of our team:Siemens
Healthineers is a leading global medical technology company. More than
48,000 dedicated colleagues in over 70 countries are driven to shape the future
of healthcare. An estimated 5 million patients across the globe benefit every
day from our innovative technologies and services in the areas of
diagnostic and therapeutic imaging, laboratory diagnostics and molecular
medicine, as well as digital health and enterprise services.Your
cultural fit:Our unique team
spirit arises from embracing different perspectives, open debate, and the will
to challenge conventions. Change is a constant aspect of our work. We aspire to
lead the change in our industry rather than just react to it. Thats why we want
you to seek, implement and celebrate your best ideas.To all recruitment agencies: Siemens Healthineers does not accept agency resumes. Please do not
forward resumes to our jobs alias, employees or any other company location.
Siemens Healthineers is not responsible for any fees related to unsolicited
resumes.Organization: Siemens HealthineersCompany: Siemens Healthcare LimitedExperience Level: Experienced ProfessionalJob Type: Full-time
เงินเดือน
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ประเภทงาน
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เกี่ยวกับบริษัท
ซินเนนซิส: นวัตกรรมส่องสว่างโลก กว่า 160 ปี จากดวงประทีปแห่งนวัตกรรมด้านวิศวกรรมไฟฟ้าและอิเล็กทรอนิกส์ นานกว่า 160 ปี ที่ซินเนนซิสผสานพลังสร้างสรรค์ขับเคลื่อนความก้าวหน้าทั่วโลก ปรับเปลี่ยนวิถีชีวิต การทำงาน และการเชื่อมโยงของเรา ทีมงานมากความสามารถ 360,000 คน จาก 190 ประเทศ รวมทั้ง 1,200 คนในไทย ... อ่านต่อ
ร่วมงานกับเรา: If you really want to make a difference – make it with Siemens Thailand. At Siemens we make a real difference to the way people live. As a world leader in developing and producing the most advanced engineering technologies, Siemens improves lives and further human achievements worldwide, while al ... อ่านต่อ
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