Key responsibilities

• Coordinate with business units, business owners, and relevant stakeholders to support BCM project activities and timelines.
• Facilitate and track Business Impact Analysis (BIA) sessions, data collection, validation, and follow-up with business owners.
• Prepare meeting schedules, agendas, minutes of meeting, and action tracking logs for BCM-related workshops and discussions.
• Monitor project progress against the agreed project plan, milestones, and deliverables.
• Follow up pending actions with responsible parties to ensure tasks are completed within target dates.
• Consolidate project updates, highlight progress, identify issues, and prepare regular status reports for project management and stakeholders.
• Identify schedule slippage, dependencies, risks, and blockers that may impact project delivery, and escalate them appropriately.
• Support project documentation management, including maintaining working papers, templates, trackers, and evidence files.
• Coordinate communication among internal teams and external parties involved in the BCM project, where applicable.
• Assist in preparing presentations, dashboards, and summary materials for project meetings and management updates.
• Coordinate and support actual BCM testing activities, including test scheduling, participant coordination, readiness follow-up, evidence collection, issue tracking, and test result reporting.
• Support testing, review, and update activities related to BCM documentation and project deliverables as assigned.

Qualifications

• Bachelor's degree in business administration, Information Technology, Risk Management, Project Management, or a related field.
• 2–5 years of experience in project coordination, PMO support, risk management, business continuity, or related areas.
• Experience coordinating cross-functional projects and working with multiple stakeholders.
• Knowledge of Business Continuity Management concepts, Business Impact Analysis, and project tracking practices are preferred.
• Experience in the insurance, financial services, or regulated industry is an advantage.