Responsibilities

1. Design, develop, and drive the implementation of annual CSR, community relations, ESG management, and stakeholder engagement plans, ensuring alignment with BCPG and ALT's sustainability policy, corporate objectives, and business strategy.
2. Act as the primary interface with local stakeholders — community leaders, fishery groups, schools, temples and local administrations — to build social license to operate for a marine oil terminal and seaport.
3. Monitor community sentiment and social risk, operate the grievance mechanism, provide early warning of emerging issues to management, and lead community communication during operational incidents.
4. Manage the CSR budget, set KPIs, evaluate performance and report to management, including visitor hosting and employee volunteering programs.
5. Manage the company's social media and communication channels — planning and producing content, and monitoring engagement and online sentiment.
6. Coordinate proactive press and publicity activities and build relationships with local and national media to strengthen the organization’s image on an ongoing basis.
7. Liaise with government authorities on matters relating to the company's business to facilitate smooth operations, and support internal departments on license applications and renewals on a case-by-case basis.
8. Coordinate with BCPG's Sustainability Management and Corporate Communications Division and internal departments to keep messaging and policy consistent across the Group, and supervise and develop the team.

Qualifications

• Bachelor's degree or higher in Social Sciences, Political Science, Communication Arts, Community Development, Environmental Science, Business Administration, or related fields.
• Minimum 5 years' experience in CSR, community relations or stakeholder engagement, preferably in energy, petroleum, port, power generation or industrial operations.
• Proven track record in building and maintaining relationships with communities surrounding operational sites, and in handling sensitive issues constructively.
• Sound understanding of sustainability and ESG principles, with the ability to translate corporate policy into practical site-level plans.
• Experience in public relations, social media management and working with the media.
• Experience liaising with government authorities, with an understanding of the regulatory context for industrial or port operations.
• Strong negotiation, conflict management and crisis communication skills, with sound judgement under pressure.
• Excellent Thai communication skills, with working-level English.
• Able to be based in Phetchaburi and to travel to Bangkok and/or other operating sites as assigned; valid driving license.
• Familiarity with Phetchaburi and established local networks is an advantage.