เงื่อนไขการค้นหา

ทักษะ:

Assurance, Risk Management, Negotiation, English

ประเภทงาน:

งานประจำ

• Manage multiple engagements at same time for various industries/sectors (e.g., Financial Services, Manufacturing, Automotive, Telecommunication, Life Science & Hospitality, Energy, Consumer Business, etc.).
• Provide both IT Audit support to Financial Audit team, and IT Risk services to clients (e.g., IT General Control & Application Controls Review, IT Compliance Review, IT Governance & Security Audit, IT Audit for SOX/JSOX/ICFR, Third Party Assurance & Risk Management, Data Analytic for Auditing, etc.).
• Actively involve for advisory proposal development with fit-for-purpose approach & client service mindset, and also manage the engagements, esp. for quality and timeliness of our deliverables, including staff utilization.
• Coach the team, and demonstrate leadership roles and certain skillsets (e.g., project & resource management, problem-solving, negotiation, communication & presentation, etc) to support our end-to-end processes of each engagement.
• Facilitate use of Audit or other technology-based tools/techniques to support auditing.
• Perform any other tasks or assignments.
• Your role as a leader.
• At Deloitte, we believe in the importance of empowering our people to be leaders at all levels. We connect our purpose and shared values to identify issues as well as to make an impact that matters to our clients, people and the communities. Additionally, Senior Consultant across our Firm are expected to:Develop diverse, high-performing people and teams through new and meaningful development opportunities.
• Collaborate effectively to build productive relationships and networks.
• Understand and lead the execution of key objectives and priorities for internal as well as external stakeholders.
• Align your team to key objectives as well as set clear priorities and direction.
• Make informed decisions that positively impact the sustainable financial performance and enhance the quality of outcomes.
• Influence stakeholders, teams, and individuals positively - leading by example and providing equal opportunities for our people to grow, develop and succeed.
• Lead with integrity and make a strong positive impact by energising others, valuing individual differences, recognising contributions, and inspiring self-belief.
• Deliver superior value and high-quality results to stakeholders while driving high performance from people across Deloitte.
• Apply their understanding of disruptive trends and competitor activity to recommend changes, in line with leading practices.
• QualificationsEducation background in Accounting, Finance, and/or other IT-related fields (eg., AIS/MIS, Computer Engineering, Computer Science, etc).
• Experience in working audit fields 4-6 years, esp. for IT Audit & Advisory in Audit & Consulting firms, or IT Audit / Risk Management / Compliance in other corporate companies (e.g., Financial Service, Telecommunication, Consumer Products).
• Experiences in review over IT process/general controls and application controls, incl. IT security configurations for each IT component (e.g., Operating System, Database, Network).
• Knowledgeof Audit concept and other relevant IT regulatory requirements/ standards.
• Relevant professional certifications (e.g., CISA, CISSP, CRISC, ISO27001) and experiences in using Data Analytic & Visualization tools (e.g., R, Python, Tableau, PowerBI, etc) would be advantage.
• Verbal and written communication skills in both Thai and English.
• Due to volume of applications, we regret that only shortlisted candidates will be notified.
• Please note that Deloitte will never reach out to you directly via messaging platforms to offer you employment opportunities or request for money or your personal information. Kindly apply for roles that you are interested in via this official Deloitte website. Requisition ID: 105342In Thailand, the services are provided by Deloitte Touche Tohmatsu Jaiyos Co., Ltd. and other related entities in Thailand ("Deloitte in Thailand"), which are affiliates of Deloitte Southeast Asia Ltd. Deloitte Southeast Asia Ltd is a member firm of Deloitte Touche Tohmatsu Limited. Deloitte in Thailand, which is within the Deloitte Network, is the entity that is providing this Website.

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

Assurance, Accounting, Quality Assurance, English

ประเภทงาน:

งานประจำ

• Perform IT Audit and Advisory services for various industries/sectors (e.g., Financial Services, Manufacturing, Automotive, Telecommunication, Life Science & Hospitality, Energy, Consumer Product, etc.).
• Participate in significant meetings with client's management to communicate detailed audit findings and recommendations, as assigned.
• Perform any other tasks or assignments.
• Your role as a leader:At Deloitte, we believe in the importance of empowering our people to be leaders at all levels. We connect our purpose and shared values to identify issues as well as to make an impact that matters to our clients, people and the communities. Additionally, Analyst, Consultant, Senior Consultant across our Firm are expected to:Actively seek out developmental opportunities for growth, act as strong brand ambassadors for the firm as well as share their knowledge and experience with others.
• Respect the needs of their colleagues and build up cooperative relationships.
• Understand the goals of our internal and external stakeholder to set personal priorities as well as align their teams work to achieve the objectives.
• Constantly challenge themselves, collaborate with others to deliver on tasks and take accountability for the results.
• Build productive relationships and communicate effectively in order to positively influence teams and other stakeholders.
• Offer insights based on a solid understanding of what makes Deloitte successful.
• Project integrity and confidence while motivating others through team collaboration as well as recognising individual strengths, differences, and contributions.
• Understand disruptive trends and promote potential opportunities for improvement.
• RequirementsEducation background in Accounting, Finance, and/or other IT-related fields (eg., AIS/MIS, Computer Engineering, Computer Science, etc).
• At least 1-3 years experience in IT Audit / IT Security / IT Quality Assurance, or Financial Audit with some IT knowledge (e.g., access control, change management).
• Knowledge in Audit concept / technique, and willing to learn more in IT Audit and Advisory services.
• Can do" attitude and able to work either individually or with team under pressure (e.g., quality and timeliness of audit reports).
• Experiences in using CAAT or Data Analytic & Visualization tools (e.g., R, Python, Tableau, PowerBI, etc) would be advantage.
• Verbal and written communication skills in both Thai and English.
• Due to volume of applications, we regret that only shortlisted candidates will be notified.
• Please note that Deloitte will never reach out to you directly via messaging platforms to offer you employment opportunities or request for money or your personal information. Kindly apply for roles that you are interested in via this official Deloitte website. Requisition ID: 36464In Thailand, the services are provided by Deloitte Touche Tohmatsu Jaiyos Co., Ltd. and other related entities in Thailand ("Deloitte in Thailand"), which are affiliates of Deloitte Southeast Asia Ltd. Deloitte Southeast Asia Ltd is a member firm of Deloitte Touche Tohmatsu Limited. Deloitte in Thailand, which is within the Deloitte Network, is the entity that is providing this Website.

ทักษะ:

Negotiation, English

ประเภทงาน:

งานประจำ

• Deliver Strategic Value Identify and unlock bottom-line benefits for Mobility Thailand by shaping innovative IT solutions and optimising existing technology assets. Ensure all initiatives align with business strategy, value drivers, and performance KPIs..
• Champion Business-IT Alignment Foster a One Team mindset by partnering closely with business stakeholders to align strategic goals. Influence and challenge the business to maximise value through technology-driven opportunities..
• Lead Collaborative Networks Guide the regional IT natural team and align internal and external IT partners to operate with a unified commercial focus. Build and leverage networks across organisational boundaries to deliver integrated solutions..
• Enable Informed Decision-Making Provide advanced insights and perspectives to business decisions through strong relationships, deep understanding of IT and business landscapes, and awareness of external market trends..
• Shape Future Strategy Define and evolve business and IT strategies to drive growth and transformation. Exploit existing IT capabilities while identifying opportunities for innovation through processes, data, and technology solutions..
• Key Skills.
• Strategic & Visioning.
• Digital Transformation Leadership: Ability to define future-state mobility solutions and articulate a clear technology vision aligned with business priorities..
• Innovation & Discovery: Skilled in identifying emerging technologies, trends, and opportunities to enhance mobility and user experience..
• Enterprise Architecture Awareness: Understanding of how platforms, applications, and data integrate to support scalable and secure solutions..
• Business Partnering.
• Stakeholder Engagement: Strong capability to build trust and influence across business units, translating needs into actionable technology strategies..
• Value Realisation: Competence in framing technology initiatives in terms of business outcomes, ROI, and strategic impact..
• Change Advocacy: Ability to champion transformation and guide stakeholders through ideation and adoption phases..
• Analytical & Conceptual.
• Problem-Solving: Adept at analysing complex business challenges and conceptualizing innovative IT solutions..
• Data-Driven Insight: Ability to leverage analytics for scenario planning, feasibility studies, and prioritization of initiatives..
• Leadership & Behavioral.
• Collaborative Leadership: Inspires cross-functional teams and delivery partners without direct authority..
• Influencing & Negotiation: Skilled in managing priorities and securing alignment among diverse stakeholders..
• Agility & Adaptability: Comfortable navigating ambiguity and adjusting strategies in fast-changing environments..
• Technical Awareness.
• Mobility Ecosystem Knowledge: Familiarity with mobile platforms, connectivity solutions, and security considerations..
• Cloud & Integration Concepts: Understanding of cloud-based architectures and integration patterns for mobility solutions..
• Bachelor's degree in related fields is required (Master's degree is preferred).
• Demonstrated experience in change management project with a proven track record.
• Fluent in both of Thai and English (spoken and written).
• Good financial knowledge and business acumen.
• Experience in payment system is required.
• Background in convenience retail, fuel industry is an advantage.
• Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date. Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Shell/Shell Group companies around the world. The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand. Shell is an Equal Opportunity Employer.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Finance, Research, Compliance, English

ประเภทงาน:

งานประจำ

• Benefit 100 million women and girls in all their diversities.
• Create 125 million new employment opportunities in the care economy in 2035 as well as in future-oriented sectors, including the green and digital economy.
• Release 2 billion hours of time spent by women on unpaid care work.
• Caring Cities: Within TCII-AP, TRANSFORM CARE - Urban innovation in Care Delivery: Building Caring Societies in the context of the demographic transition builds on joint investments by the Republic of Korea and UN Women to transform care systems in Asia and the Pacific, with implementation in Thailand and Viet Nam. The project will aim to create an enabling environment to expand accessible, affordable quality care and increase decent work opportunities for women by strengthening urban care economies. Guided by gender-responsive care policies and practices, with integrated financing and service delivery solutions, multi-stakeholder coordination and partnerships will enable local governments and municipalities to implement transformative care system reforms.
• The Care and Climate Catalyst Program Asia is a pioneering initiative anchored by Dharmalife Foundation gGmbH (Dharmalife Labs), in close collaboration with UN Women, The Asia Foundation (TAF), and London Business School, to address the urgent and intertwined challenges of unpaid care work and climate vulnerability across the Asia-Pacific region. At a time when the global care crisis is intensifying alongside the climate emergency (particularly affecting low-income, resource-scarce populations) this program aims to reimagine care systems, strengthen climate resilience, and advance women s economic empowerment.
• Description of Responsibilities /Scope of Work
• Lead M&E Planning, Monitoring and Reporting for Programme Specific Results.
• Provide technical support to the design and review of WEE programme results frameworks linked to ROAP SN, development at the proposal and inception stage of project theories of change, logical frameworks, indicators, baselines and targets, in line with UN Women RBM standards, ROAP SN and donor requirements.
• Ensure alignment of WEE indicators with UN Women corporate indicators, ROAP SN, and donor requirements.
• Support the development and implementation of monitoring and evaluation plans and tools, including development of gender-responsive and intersectional indicators e.g. GEDSI for projects aligned to ROAP SN as well as monitoring tracking tools.
• Support data collection, validation, analysis and interpretation related to programmes on transforming care and women s access to decent work, entrepreneurship, private sector engagement, sustainable finance and economic empowerment.
• Monitor programme implementation or support implementing partners or country offices in project monitoring.
• Support the development and analysis of impact surveys aimed at measuring the progress and achievement of WEE programme activities at ROAP WEE unit.
• Support the coordination, consolidation, and preparation of the end-of-programme donor report, incorporating inputs from regional and country programme teams and implementing partners.
• Assist in identifying and consolidating relevant findings, conclusions, and recommendations from programme reviews, studies, or research into programme reporting.
• Support quality checks of programme reports to ensure full compliance with operational reporting rules and regulations of UN Women and the donor incorporating feedback from ROAP wide M&R unit.
• Assist in reviewing reports, surveys, and other documents submitted by partners, and provide feedback to ensure results-based reporting, analysis, and accurate data capture.
• Support activities related to the final evaluation of WEE Programmes.
• Preparation of bi-annual and monthly annual donor project reports.
• Provide guidance, quality assurance and technical support to Programme Leads to support planning of monitoring and reporting work at the planning stage of Strategic Notes, unit workplans and donor projects in line with the corporate requirements.
• Provide guidance and technical support to Programme Leads for the preparation of monitoring and reporting plan of projects including for Programme Partners, as well as planning of monitoring and reporting activities and its budget in programme workplans.
• Provide guidance and technical support to ensure the quality of results framework of the programme results are aligned to and contribute to the ROAP Strategic Notes and of projects from monitoring and reporting perspectives.
• Provide guidance and technical support to ensure Programme leads collect baseline data in a timely manner with quality as a base to set milestones and targets of results framework of CO Strategic Note and of projects.
• Provide RBM capacity development support to Programme leads and upon request to COs at the planning stage to ensure the full integration of monitoring and reporting with data collection and analysis at the formulation stage of, workplans and projects..
• Coordinate and Lead results monitoring and corporate reporting work at the WEE Unit at ROAP.
• Contribute to development of Strategic Note and workplans of RO WEE unit, by: 1) ensuring key lessons and recommendations generated from monitoring and reporting work are used for planning; 2) ensuring proper planning of monitoring and reporting work, including data collection and analysis, and its budget in RO, with development of monitoring/reporting plan of RO.
• Coordinate with relevant WEE unit colleagues to ensure that RO WEE contribution to the Strategic Note has all the necessary baseline data and set milestones and targets for results framework of RO Strategic Note, in line with UN Women Strategic Plan Integrated Results and Resources Framework.
• Coordinate the overall process within the WEE unit to monitor the implementation of RO Strategic Note and Workplan, ensuring the timely submission and quality of monitoring requirements in line with the relevant corporate policies, procedures and guidance.
• Assist with the coordination, consolidation, and preparation of results-based monitoring, reporting, and planning in compliance with UN Women s results monitoring system (PRISM), including quarterly reports, annual results reports, and annual workplans.
• Identify and consolidate relevant findings, conclusions, and recommendations from programme reviews, studies, or research into reporting at corporate level (PRISM).
• Support the analysis of impact surveys aimed at measuring the progress and achievement of WEE programme activities at regional and country levels.
• Ensure the data entry and quality assurance of WEE monitoring and reporting work and its data in corporate systems, including RMS/PRISM.
• Ensure the quality of reporting of WEE results and data against RO Strategic Note before publishing in UN Women s Transparency Portal.
• Provide RBM-related guidance and technical support to WEE unit at RO personnel to improve results monitoring and reporting with data, with the use of RBM resources and relevant policies, procedures and guidance from HQ.
• Provide guidance and technical support to personnel in the WEE unit at RO o ensure the effective use of corporate systems (i.e. RMS/PRISM and Quantum) for RO s monitoring and reporting process.
• Manage documentation in the area of results monitoring and reporting within the WEE unit at the Regional Office and contribute to audits, evaluations and other assessments.
• Contribute to regional-level joint monitoring and reporting with UN partners and other key partners under regional inter-agency mechanisms as relevant for joint programmes in WEE.
• Supervision Responsibilities, Capacity Development and Knowledge Sharing in consultation with and approval of the WEE Technical Advisor.
• Supervision responsibilities to work closely with the Junior M&E Consultant to support M&E across the full portfolio of the WEE Unit.
• Build capacity of Junior M&E Consultant on RBM, monitoring and evaluation approaches relevant to WEE programming.
• Provide clear technical guidance, task assignments and priorities and support to the Junior Consultant in support of WEE monitoring, evaluation and reporting activities.
• Review, quality-assure and provide substantive feedback on draft outputs prepared by the Junior Consultant, including data collection tools, monitoring matrices, reports, presentations and knowledge products.
• Facilitate on-the-job learning and capacity development of the Junior Consultant in monitoring and evaluation methodologies, data analysis and results reporting and identify relevant M&E career development opportunities for training and skills development in consultation with and approval of the WEE Technical Advisor.
• Undertake monitoring field visits together with the Junior M&E consultant on an ad hoc basis in consultation with and approval of the WEE Technical Advisor.
• Support learning and reflection processes within the WEE portfolio, including lessons learned workshops and adaptive management discussions.
• Contribute to cross-unit, cross-regional and corporate level knowledge exchange and learning on results monitoring and reporting in close collaboration with other Regional Monitoring and Reporting Specialists from other ROs and HQ colleagues.
• The incumbent performs other duties within their functional profile as deemed necessary for the efficient functioning of the Office and the Organisation.
• Expected Deliverables.
• M&E Planning, Monitoring and Reporting for Programme Specific Results.
• Guidance, quality assurance and technical support to Programme Leads to support planning of monitoring and reporting work at the planning stage of Strategic Notes, unit workplans and donor projects in line with the corporate requirements.
• Internal UN Women reporting and external donor reporting Monitoring and corporate reporting work at the WEE Unit at ROAP.
• Supervision Responsibilities, Capacity Development and Knowledge Sharing.
• Programme Monitoring.
• Consultant s Workplace and Official Travel.
• This is an office-based consultancy in Bangkok, Thailand. The consultant may be required to travel to the Asia-Pacific region for the purpose of this assignment, where required by the Regional Lead, Women s Economic Empowerment and Migration. Travel will be arranged by UN Women following UN Women s Travel Policy.
• SCHEDULE OF PAYMENTS.
• A monthly rate will be paid upon submission of a monthly update reports with an approval of the supervisor.
• Integrity;.
• Professionalism;.
• Respect for Diversity.
• Awareness and Sensitivity Regarding Gender Issues;.
• Creative Problem Solving;.
• Effective Communication;.
• Inclusive Collaboration;.
• Stakeholder Engagement;.
• Leading by Example.
• Strong understanding and knowledge of programme formulation and implementation and Results Based Management.
• Strong understanding and knowledge of monitoring and evaluation, evaluation design, data collection and analysis, and reporting.
• Strong experience managing multi-country reporting and evaluation.
• Ability to synthesize program performance data and produce analytical reports.
• Very good analytical and results-based drafting skills.
• Knowledge of UN programme management systems.
• Master s degree in Business, Management, Statistics, Political or Social Science, Economics, International Development Studies, Gender/ Women s Studies or related fields.
• A first-level university degree in similar fields in combination with two additional years of qualifying experience may be accepted in lieu of the advanced university degree..
• At least 5 years of relevant experience in monitoring and evaluation, with experience in WEE.
• Strong knowledge of various data collection methods is required.
• Experience with UN Women and other UN agencies is required.
• Experience working with international donors e.g. but not limited to EU or Australian DFAT or Canada is an asset.
• Experience working in the Asia Pacific region is an asset.
• Experience working in Knowledge Management is an asset.
• Language and report writing requirements.
• Strong proficiency in English. Other UN languages an asset.
• Strong results-based drafting skills (including progress reports, concept notes, analytical papers) to be assessed through a writing sample.
• Certification of training in M&E is desirable.
• In July 2010, the United Nations General Assembly created UN Women, the United Nations Entity for Gender Equality and the Empowerment of Women. The creation of UN Women came about as part of the UN reform agenda, bringing together resources and mandates for greater impact. It merges and builds on the important work of four previously distinct parts of the UN system (DAW, OSAGI, INSTRAW and UNIFEM), which focused exclusively on gender equality and women's empowerment.
• At UN Women, we are committed to creating a diverse and inclusive environment of mutual respect. UN Women recruits, employs, trains, compensates, and promotes regardless of race, religion, color, sex, gender identity, sexual orientation, age, ability, national origin, or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, competence, integrity and organizational need.
• If you need any reasonable accommodation to support your participation in the recruitment and selection process, please include this information in your application.
• UN Women has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UN Women, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. All selected candidates will be expected to adhere to UN Women s policies and procedures and the standards of conduct expected of UN Women personnel and will therefore undergo rigorous reference and background checks. (Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check.).
• Note: Applicants must ensure that all sections of the application form, including the sections on education and employment history, are completed. If all sections are not completed the application may be disqualified from the recruitment and selection process.

ประสบการณ์:

7 ปีขึ้นไป

ทักษะ:

Compliance, Contracts, English

ประเภทงาน:

งานประจำ

• Depending on the operating platform, identify gaps in all aspects of site performance (including HSSE, service and people) for sites in geographical area (territory), advise or offer Retailers Shell-recommended tools, processes and support to help them to profitably deliver the Customer Commitment at the Retail site and to develop the business for the mutual benefit of both the Retailers and Shell.
• Maximize all sales development potential through the coaching and motivating of Retailers.
• Participate in Attraction and Selection of the right Retailers.
• Manage and maintain positive Retailers relationships and, supporting Retailers to achieve and maintain top class site performance (including counseling to underperforming sites).
• Deliver Sales & Operations targets for geographical area through regular reviews and appropriate action plans.
• Ensure Retailers implement all areas of the Customer Commitment and ensure compliance with the Site Operations/HSSE standards, contracts and manuals..
• Use People Make the Difference Real Program to drive right behaviors and actions.
• Ensure consistent delivery of Customer Commitment by managing contract compliance using the Territory Manager Site Review (TMSR).
• Ensure and monitor dispensation of correct quality and quantity of products through retail outlets and promote and monitor high standards of customer service, merchandizing and general operations at retail outlets.
• Manage customer complaints for sites in the respective territory..
• Coach, support and advise Retailers using the appropriate tools (thereby closing any identified gaps to the Customer Commitment).
• Ensuring that the Retailers trains and develop their staff and understands the importance of People in delivering the Customer Commitment, sharing and coaching on Shell tools and processes as appropriate.
• To manage the territory assigned in terms of Sales, Network management, marketing and handling challenges of Franchisees/Dealers.
• Act as a business consultant to Retailers on proper management of retail outlets on working capital & inventory management, product loss management, inventory shrinkage, merchandizing and indenting payment terms.
• Set Retailer Business Plans to deliver to achieve volumetric and gross margin targets.
• Identify underperforming sites and take corrective measures to increase Efficiency index of Motor fuels..
• Develop and maintain a strong HSSE culture within territory.
• Check on the compliance of safety regulation and procedures by the dealers and their staff at the station and contribute to the development of a proactive HSSE culture in order to ensure 100% HSSE compliance as per standards..
• Plan and conduct site visits in accordance with Call Planning Cycle tool.
• Develop a touring plan for the territory on a monthly basis and communicate it to the regional sales manager in advance.
• Develop OPA prior to site visit, record actions agreed during the visit in Site Visit Record (SVR) and submit both to regional focal point for corporate memory.
• Implement actions to improve customer experience and brand metrics like Net Promoter Score, Treated Like a Guest assessment and Site essential review gauged through Mystery Motorist Program (MMP), Visual Identity Site Assessment (VISA) and Site Facilities Assessment (SFA).
• Implementation and ongoing support of Marketing and Network initiatives.
• At least a Bachelor's degree and minimum 7 years of relevant work experience.
• Strong experience in Sales (Preferred from FMCG industry).
• Proactive and a risk-taker but strictly within HSSE standards.
• Possess strong commercial acumen, good analytical, high stakeholder & communication skills.
• Fluent in both Thai and English Communication skills including writing, speaking, and reading.
• Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date. Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Shell/Shell Group companies around the world. The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand. Shell is an Equal Opportunity Employer.

ทักษะ:

Procurement, Negotiation, Problem Solving

ประเภทงาน:

งานประจำ

• Strong customer engagement skills to develop into a Trusted Advisor within an large, enterprise client.
• Service delivery understanding and value-management mindset, with focus on project-managing PE services delivery as TQM: resourcing, staffing, scope mgmt, risk and issues mgmt, escalation management.
• Understanding an overall enterprise architecture across private cloud, SaaS, and on-premise solutions including integration.
• Business acumen and business understanding: ACV (annual contract value) contract renewal, solutioning, procurement, customer retention, managing P&L on contract level.
• Working as a core member of a virtual account team and orchestrating cross-account internal governance.
• Analysis of customer situation and requirements, including business requirements, program/project, IT, transformational, architecture, development, infrastructure, and operational topics.
• Engagement governance, executive reporting & presentations,.
• Gain or have previous experience in design, implementation, and change management projects.
• Facilitation, negotiation, and de-escalation skills.
• EDUCATION AND QUALIFICATIONS/SKILLS AND COMPETENCIES Bachelor s degree, or equivalent tertiary study.
• 0-3 years' work experience with customer facing roles.
• Team player with ability to work independently and take ownership of assigned tasks.
• Good listener with excellent communication skills, empathetic, collaborative.
• Resourceful self-starters with strong interpersonal skills who are eager learners.
• Interested in technology, innovation, and how digital platforms can solve business challenges.
• Problem-solvers who are ambitious, passionate, resilient, proactive, open-minded, and able to manage pressure.
• EXPECTATIONS AND TASKSLearn and understand the Customer Services & Delivery portfolio for the respective solution areas and delivers according to service specifications.
• Conduct job rotations relevant to the intended role with various teams within the business whilst meeting performance requirements.
• Case studies, classroom and self-paced learnings with a mix of technical and soft skill topics and on the job training.
• Work on relevant projects that demonstrate your communication and interpersonal skills, as well as a strong work ethic that delivers high quality outcomes.
• Demonstrate problem solving, time management, and communication skills through a range of activities during training and on the job rotations.
• Build and maintain relationships with internal and external stakeholders.
• Display effective communication skills to handle and explain customer situations (to both business end users and SAP technical/ functional consultants).
• Adapt to knowledge on new technologies in a consistently dynamic and changing environment.
• Be responsible for driving the clean core on BTP, innovation adoption and business transformation at scale for customer.
• Work with partners, customers and internal SAP teams to enforce adoption of Rise with SAP methodology and associated tools like CALM, Signavio, LeanIX, BTP etc. to make the best usage of the investment of end customers.
• WHAT YOU GET FROM US Success is what you make it. At SAP, we help you make it your own. A career at SAP can open many doors for you. If you re searching for a company that s dedicated to your ideas and individual growth, recognizes you for your unique contributions, fills you with a strong sense of purpose, and provides a fun, flexible and inclusive work environment - apply now.
• Bring out your best
• SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.
• We win with inclusion.
• SAP s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.
• SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: [email protected].
• For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.
• Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.
• Successful candidates might be required to undergo a background verification with an external vendor.
• AI Usage in the Recruitment Process For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.Please note that any violation of these guidelines may result in disqualification from the hiring process.
• SAPNextGen.