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Job type:
Full-time
Salary:
negotiable
- Job Number26011816
- Job CategoryHousekeeping & Laundry
- LocationRenaissance Bangkok Ratchaprasong Hotel, 518/8 Ploenchit Road, Bangkok, Bangkok, Thailand, 10330
- ScheduleFull Time
- Located Remotely?N
- Position Type Non-Management
- POSITION SUMMARY.
- Our jobs aren t just about giving guests a clean room and a freshly made bed. Instead, we want to build an experience that is memorable and unique. Our Guest Environment Experts are skilled in a wide range of housekeeping functions with responsibility for maintaining the appearance and cleanliness of the whole hotel. They are empowered to move about their space and do what needs to be done. Whether delivering guest requests, stocking carts, cleaning rooms and public spaces, or other similar responsibilities, the Guest Environment Expert makes sure the spaces in the hotel help create a great guest experience.
- No matter what position you are in, there are a few things that are critical to success - ensuring a safe work place, following company policies and procedures, maintaining confidentiality, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Environment Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Environment Experts - to get it right for our guests and our business each and every time.
- At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
- At Renaissance Hotels, we believe in helping our guests experience the DNA of the neighborhoods they are visiting. Our guests come to discover and uncover the unexpected, to dive into a new culture, or simply to make the most of a free evening. They see business travel as an adventure because they see all travel as an adventure. Where others may settle for the usual, our guests see a chance to bring home a great story. And so do we. We re looking for fellow spontaneous explorers to join our team to bring the spirit of the neighborhood to our guests. If this sounds like you, we invite you to discover career opportunities with Renaissance Hotels. In joining Renaissance Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Experience:
No experience required
Skills:
Good Communication Skills, Multitasking, Problem Solving, Service-Minded, High Responsibilities, Thai, English
Job type:
Full-time
Salary:
฿15,000 - ฿35,000, negotiable
- Taking reservations for rooms and/or restaurant seating.
- Acknowleding customer requests such as specific dietary requirements.
- Communicating politely & professionally with prospect clients.
- Resolving any issues up to your ability as a reservations executive.
- Upselling hotel & restaurant options where necessary & possible.
- Helping maintain & an elevate the brand image for our hotels & dining outlets.
- This job requires fluent Thai & English (Preference given to candidates with basic profficiency or higher in a third language).
- This job requires good teamwork, organization & multitasking skills.
- This job requires good self-initiation & problem-solving skills.
- Is This Job for You.
- This job is for someone who is interested to grow in the hospitality & F&B industry and/or in reservations & customer service.
- This job is for someone who wants to handle an essential function of a business.
- This job is for someone who likes engaging with customers & problem-solving for clients.
- Rapos Group is a family-owned enterprise established in 1988 in Thailand. Our group is engaged in the textiles, chemicals & hospitality industries with multiple business units under the three.
- In textiles, Rapos (Thailand) Co., Ltd. (www.rapos.com) & associated companies is the leading supplier of manufacturing raw material for garment factories.
- In chemicals, Cleanfirm Co., Ltd. (www.cleanfirm.co.th) is engaged in the business of cleaning supplies distribution for hotels, restaurants & commercial spaces.
- In hospitality, our portfolio consists of 4 hotels & 500 rooms, specializing in the luxury boutique segment, as well as a number of renowned upscale F&B outlets.
- If this job sounds like you, we look forward to seeing your application!.
Experience:
No experience required
Skills:
High Responsibilities, Outgoing Personality, Creativity, Energetic, Event Planning, Thai, English
Job type:
Full-time
Salary:
฿25,000 - ฿50,000, negotiable
- Organizing & leading daily activity programs for hotel guests such as neighborhood walks.
- Organizing & coordinating collaboration activities such as partnering with wellness studios for yoga activities for hotel guests.
- Closely coordinating with the hotel's concierge, sales & marketing teams.
- Organizing regular activities of a larger scope for both hotel & hotel bar such as flea markets & other creative ideas.
- Helping drive the hotel's concept of being a "neighborhood hotel" where it becomes a traveler's choice of stay based on this proposition & a local's place to hang out.
- This job requires fluent Thai & English.
- This job requires good teamwork, organization & event/activity management skills.
- This job requires a highly creative & multitasking individual.
- This job requires good self-initiation & management skills.
- Is This Job for You.
- This job is for someone who is interested to grow in the hospitality & F&B industry,.
- This job is for someone who wants to handle an essential, non-traditional & forward-thinking function of a business.
- This job is for someone who likes engaging with people, loves marketing & implementing creative ideas for the market.
- Rapos Group is a family-owned enterprise established in 1988 in Thailand. Our group is engaged in the textiles, chemicals & hospitality industries with multiple business units under the three.
- In textiles, Rapos (Thailand) Co., Ltd. (www.rapos.com) & associated companies is the leading supplier of manufacturing raw material for garment factories.
- In chemicals, Cleanfirm Co., Ltd. (www.cleanfirm.co.th) is engaged in the business of cleaning supplies distribution for hotels, restaurants & commercial spaces.
- In hospitality, our portfolio consists of 4 hotels & 500 rooms, specializing in the luxury boutique segment, as well as a number of renowned upscale F&B outlets.
- If this job sounds like you, we look forward to seeing your application!.
Experience:
No experience required
Skills:
Thai
Job type:
Part-Time
Salary:
฿15,000 - ฿15,001, negotiable
- สถานที่ทำงาน: โรงแรม Alt Ping River.
- พิมพ์และจัดเตรียม Invoice ขาย
- พิมพ์สลิปการโอนเงินเพื่อแนบกับ Invoice
- พิมพ์ใบสำคัญจ่าย (Payment Voucher)
- พิมพ์สลิปการโอนเงินแนบใบสำคัญจ่าย
- ถ่ายเอกสารใบกำกับภาษีซื้อ
- จัดเรียงและจัดเก็บเอกสารให้เป็นระเบียบ
- หมายเหตุ: มีคอมพิวเตอร์ให้ใช้.
- วันที่ 23 - 27 กุมภาพันธ์ 2569 (5 วัน).
- 00 - 18.00 น. (พักกลางวัน 1 ชั่วโมง).
- วันละ 500 บาท.
- ทำงานละเอียด รอบคอบ และเป็นระเบียบ
- สามารถใช้คอมพิวเตอร์และอุปกรณ์สำนักงานได้ดี
- มีความรับผิดชอบ ตรงต่อเวลา.
Experience:
No experience required
Skills:
Human Resource Management, Management, Payroll, Recruitment, Multitasking, Thai, English
Job type:
Full-time
Salary:
฿20,000 - ฿35,000, negotiable
- Managing Human Resource operations for our office & operations employees.
- Undertaking & executing monthly payroll & sales commission calculations.
- Submitting legal & tax documents to relevant external parties.
- Consistently recruiting & interviewing new members alongside the management.
- Ensuring a positive working environment at all times, helping tackle daily problems & moving towards long-term goals for the organization's growth from a HR perspective.
- This job requires fluent Thai & profficiency in English.
- This job requires great management skills.
- This job requires someone who has some experience in HR & administrative or coordination work.
- Is This Job For You.
- This job is for someone who is looking to grow in Human Resource and/or Hospitality sector.
- This job is for someone who wants to grow their management capabilities.
- Rapos Group is a family-owned enterprise established in 1988 in Thailand. Our group is engaged in the textiles, chemicals & hospitality industries with multiple business units under the three.
- In textiles, Rapos (Thailand) Co., Ltd. (www.rapos.com) & associated companies is the leading supplier of manufacturing raw material for garment factories.
- In chemicals, Cleanfirm Co., Ltd. (www.cleanfirm.co.th) is engaged in the business of cleaning supplies distribution for hotels, restaurants & commercial spaces.
- In hospitality, our portfolio consists of 4 hotels & 500 rooms, specializing in the luxury boutique segment, as well as a number of renowned upscale F&B outlets.
- If this job sounds like you, we look forward to seeing your application!.
Experience:
No experience required
Skills:
Mechanical Engineering, Electrical Engineering, High Responsibilities, Leadership Skill, Meet Deadlines, Thai
Job type:
Full-time
Salary:
฿20,000 - ฿80,000, negotiable
- Manage, oversee & supervise the mechanical, electrical & civil engineering aspect of our hotel properties.
- Maintain guest rooms, public areas, kitchens, and equipment to ensure safety & functionality.
- Develop & follow preventive maintenance schedules to prevent breakdowns.
- Diagnose and repair mechanical, electrical, and plumbing issues.
- Help plan and manage departmental budgets and control costs.
- Ensure health and safety codes are met and all systems are operational.
- Oversee external contractors and help negotiate engineer related contracts.
- Fluent in Thai & good in English.
- Direct experience in engineering.
- Ability to handle high responsibilities.
- Great problem solving skills & able to handle complex planning.
- Is This Job for You.
- This job is for someone who wants to oversee an essential aspect of a hospitality business.
- This job is fit for those with a proven track record in the engineering field.
- This job is for someone who is motivated by problem-solving & transformation.
- This job is for someone who wants to grow in engineering management.
- Rapos Group is a family-owned enterprise established in 1988 in Thailand. Our group is engaged in the textiles, chemicals & hospitality industries with multiple business units under the three.
- In textiles, Rapos (Thailand) Co., Ltd. (www.rapos.com) & associated companies is the leading supplier of manufacturing raw material for garment factories.
- In chemicals, Cleanfirm Co., Ltd. (www.cleanfirm.co.th) is engaged in the business of cleaning supplies distribution for hotels, restaurants & commercial spaces.
- In hospitality, our portfolio consists of 4 hotels & 500 rooms, specializing in the luxury boutique segment, as well as a number of renowned upscale F&B outlets.
- If this job sounds like you, we look forward to seeing your application!.
Experience:
No experience required
Skills:
Good Communication Skills, High Responsibilities, Ability to travel upcountry, Sales, Chemical Engineering, Thai, English
Job type:
Full-time
Salary:
฿20,000 - ฿40,000, negotiable, commission paid with salary
- Visiting medium to large scale customers on a regular basis in assigned areas or routes acrosss Bangkok & Thailand.
- Presenting the company's products & services to all positions in the client's company from housekeeping manager to purchase & hotel/restaurant manager.
- Training the customer's team to be profficient & confident in our product usage across their organization.
- Helping acquiring new customers and maintaining relationships with existing ones to capture maximum market share along with the account executives.
- Collecting customer requirements & market data & regularly reporting to the Sales Manager.
- Fluent in Thai & profficient in English.
- Knowledge in chemistry or experience in the cleaning industry.
- Great communication skills.
- Detail-oriented, logical thinker & self-motivated.
- Is This Job for You.
- This job is for someone who is interested in both chemistry & technical sales.
- This job is for someone who is passionate about the hospitality & F&B supply chain.
- Cleanfirm Co., Ltd. is a part of Rapos Group, which is a family-owned enterprise established in 1988 in Thailand. Our group is engaged in the textiles, chemicals & hospitality industries with multiple business units under the three.
- In chemicals, Cleanfirm Co., Ltd. (www.cleanfirm.co.th) is engaged in the business of cleaning supplies distribution for hotels, restaurants & commercial spaces.
- In textiles, Rapos (Thailand) Co., Ltd. (www.rapos.com) & associated companies is the leading supplier of manufacturing raw material for garment factories.
- In hospitality, our portfolio consists of 4 hotels & 500 rooms, specializing in the luxury boutique segment, as well as a number of renowned upscale F&B outlets.
- If this job sounds like you, we look forward to seeing your application!.
Job type:
Full-time
Salary:
negotiable
- During the pre-opening, support Chief Concierge who is a hotel champion for the launch of concierge KEY software program and establish the system for Hotel before further utilizing.
- Handle all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolves customer complaints; assist customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc.
- Responds to all guest requests in an accurate and timely manner making recommendations based on an insightful local knowledge and hotel practices.
- Processes parcels, packages, courier service, faxes, messages, and mail which may be either outgoing or incoming in an accurate and timely manner.
- Works harmoniously and professionally with co-workers and he/she directly report to Assistance Chief Concierge.
- Assure that desk collateral and information for restaurants, museums, attractions, maps, and other local attractions are updated and current.
- Knows what activities are available in the city (theatre, sports, concerts, shows, special exhibits, sightseeing) and establishes close contacts with vendors in these areas in order to provide information, ticketing, and reservations for guests.
- Stores and retrieves guest luggage and packages.
- Utilizes a variety of internal software programs to accurately input special arrangements the guest has made and to assure proper billing.
- Non-Essential Functions.
- Assists with responsibilities and duties in the absence of Concierge leaders or due to heavy volume in the areas of the Bell stand, Front desk. Door greeter and lobby coverage,.
- Provide a basic trouble-shooting support for in-room services such as Internet, TV movies, games, and Web service.
- Works closely with Bell Staff to ensure smooth handling of guest luggage, deliveries and special requests.
- Join Our Team.
- Join a team that is built on mutual respect, collaboration, creativity and a commitment to the highest quality of service. Four Seasons Hotel Bangkok at Chao Phraya River provides guests with a haven of serenity and luxury in a bustling city. Four Seasons provides employees with the same level of care that we expect to be shared with our guests. We have been ranked in FORTUNE Magazine s 100 Best Companies to work for since 1998.
- What to expect: You will .
- Be a champion of the Golden Rule: Do unto others as you would have them do unto you.
- Be part of a cohesive team with opportunities to learn, grow and develop.
- Have the opportunity to engage in diverse and challenging work.
- Derive a sense of pride in work well done.
- Be recognized for excellence.
Experience:
No experience required
Skills:
Analytical Thinking, Fast Learner, Good Communication Skills, High Responsibilities, English
Job type:
Full-time
Salary:
฿20,000 - ฿25,000
- Coordinate with Online Travel Agents (OTAs) such as Agoda Booking Traveloka etc.
- Maintains working calendar of all promotions / events and notifies team of upcoming promotions/ events that need to be created or updated.
- Maintain relationship with customer(Hotel) and OTAs Participates on weekly prepare report and monthly report for customer.
- Creating content on social media.
- Performs other related duties as assigned.
- Monitor performance, evaluate, initiate optimized mechanics or new ideas.
- Working day: Mon-Fri.
- Bachelor degree in Hotel and Tourism Management, Marketing or related fields.
- Age from 21 to 30 years.
- Fresh graduated are welcome.
- Basic English communication skills.
- Prior experience in Hotel industry or OTAs will be an advantage.
- Strong presentation and communication skills.
Experience:
No experience required
Skills:
Problem Solving, Import / Export, High Responsibilities, Purchasing, Meet Deadlines, Thai, English
Job type:
Full-time
Salary:
฿20,000 - ฿35,000, negotiable
- Executing & managing domestic & international purchases for all hotel departments.
- Handling all purchase operations from sourcing, negotiation, shipping & payment.
- Handling purchase for recurring items such as market lists as well as project items such as goods for hotel renovations.
- Monitoring inventory levels & preparing order plans.
- Fluent in Thai & English.
- Experience in purchasing & importing.
- Great teamwork, communication skills, ability to multitask & handle pressure.
- Detail-oriented & able to handle complex planning.
- Preference given to candidates with strong knowledge of advanced Microsoft Excel.
- Is This Job for You.
- This job is for someone who has experience & wants to grow in purchasing.
- This job is fit for those who want to work in essential area of hospitality operations.
- This job is for someone who is motivated to solve both regular problems & convert long-term challenges into opportunities.
- Rapos Group is a family-owned enterprise established in 1988 in Thailand. Our group is engaged in the textiles, chemicals & hospitality industries with multiple business units under the three.
- In textiles, Rapos (Thailand) Co., Ltd. (www.rapos.com) & associated companies is the leading supplier of manufacturing raw material for garment factories.
- In chemicals, Cleanfirm Co., Ltd. (www.cleanfirm.co.th) is engaged in the business of cleaning supplies distribution for hotels, restaurants & commercial spaces.
- In hospitality, our portfolio consists of 4 hotels & 500 rooms, specializing in the luxury boutique segment, as well as a number of renowned upscale F&B outlets.
- If this job sounds like you, we look forward to seeing your application!.
Job type:
Full-time
Salary:
negotiable
- สร้างประสบการณ์ให้ลูกค้าเกิดความประทับใจในการให้บริการ อันจะส่งผลต่อภาพพจน์ที่ดีของบริษัท ฯ.
- ดูแลลูกค้าที่เข้ามาใช้บริการที่ Information Counter สามารถให้ข้อมูลและคำแนะนำได้อย่างถูกต้อง พร้อมทั้งแก้ไขปัญหาเมื่อเกิดขึ้น.
- ปฎิบัติงานที่ Operation เมื่อมีลูกค้าติดต่อมาสอบถามข้อมูลหรือร้องเรียน.
- วุฒิการศึกษาระดับปริญญาตรีขึ้นไป สาขาอักษรศาสตร์ หรือศิลปศาสตร์.
- สามารถใช้ภาษาอังกฤษได้เป็นอย่างดี และถ้าได้ภาษาอื่นจะรับพิจารณาเป็นพิเศษ.
- มีประสบการณ์ด้านงานบริการ 2 ปีขึ้นไป.
- มีบุคลิกภาพดี มีปฏิภาณไหวพริบ และสามารถแก้ไขปัญหาเฉพาะหน้าได้ดี.
- ทำงาน 6 วันต่อสัปดาห์ / สามารถทำงานเป็นกะได้ (10.00-19.00, 13.00-22.00).
- หากมีผลสอบ TOEIC 550 คะแนนขึ้นไปจะพิจารณาเป็นพิเศษ.
Skills:
English
Job type:
Full-time
Salary:
negotiable
- Communicate with customers via phone, email, and chat.
- Provide accurate information about products, payments and refunds.
- Collaborate with internal departments to fulfil customer needs.
- Minimum 1 year of customer service experience.
- Fresh graduate also welcome.
- Fluent in English.
- Excellent verbal, written, and interpersonal skills.
- Ability to multi-task, organize, and prioritize efficiently.
- Flexible with rotational shifts, including nights and overnights.
- Available to start immediately.
Experience:
No experience required
Skills:
Good Communication Skills, English, Thai
Job type:
Full-time
Salary:
฿23,000 - ฿25,000
- Receive inbound calls from customers regarding after-sales service..
- Perform after-sales service tasks for customers. (e.g. issue product invoices, handle product returns when customers are dissatisfied with the products they purchase through official store, replace products for customers in case they are defective).
- Provide inventory stock checks for customers through phone calls. (e.g. customers ask to check if the new product is available to buy at official store's branch.).
- Working Hour.
- 3 shifts (9.00 - 18.00, 10.00 - 19.00, 12.00 - 21.00).
- Shifts will be announced 2 weeks or 1 month in advance.
- 2 days off (can be split in some cases).
- 1-month training and 2-month probation period.
- Thai nationality.
- Bachelor's Degree.
- English proficiency: B2 or above.
- New graduates are welcome..
- Perks/Benefits;.
- Basic Salary.
- Performance Incentive.
- Diligent Allowance.
- Social Security.
- Group Insurance (Health).
- Annual Increment (As per company policy).
- Bonus (As per company policy).
- Leave Entitlement (AL, SL, BL, etc.).
- Entertainment Events (Whole year).
- Yearly Health Check-up (As per company policy).
- Special Rewards & Points to redeem any special vouchers, gifts, etc.
Job type:
Full-time
Salary:
negotiable
- We're committed to bringing passion and customer focus to the business.
- Senior Domestic Customer Service Executive - Order Processing
- Senior Domestic Customer Service Executive - Order Processing.
- Oversee daily workflow readiness and operational stability
- Maintain quality and accuracy in operational processes and system data
- Resolve medium-complexity exceptions and coordinate cross-functional issue handling
- Provide operational analysis and insights to support process improvement
- Drive continuous improvement initiatives across Order-to-Cash processes
- Facilitate knowledge sharing and operational clarity within the team
- Other related duties as assigned.
- ปริญญาตรี
- If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!.
Skills:
English
Job type:
Full-time
Salary:
negotiable
- Review, classify and/or remove content according to client guidelines, using specific tools and channels.
- Understand and remain updated on changing client policies and guidelines.
- Investigate, resolve, and relay complex content issues to the broader Trust and Safety team.
- Serve as an advocate for the user community.
- Participate in process improvement initiatives that improve quality and efficiency of work.
- Participate in continuous training programs and workgroup discussions for optimal development in the role.
- Engage in conversation around socially sensitive topics with the purpose of keeping our communities safe.
- Basic Qualifications/Skills Needed.
- Strong coping, emotional resilience, and stress-management skills.
- Excellent comprehension, communication in English and Thai.
- Ability to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policies.
- Strong attention to detail.
- Comfort synthesizing and analyzing information from multiple streams.
- Strong critical thinking and decision-making skills.
- Deep familiarity and passion for the internet, internet platforms, and internet culture.
- High affinity and cultural awareness of political and social situations regarding the relevant market and region that will be supported .
- Ability to work well individually and as part of a team.
- Ability to work differing rotations/shifts and non-standard work hours.
- Flexibility in meeting changing business needs in a fast-paced environment.
- Commitment to quality, efficiency, and effectiveness.
- Previous business process outsourcing, customer service, or content moderation experience is a plus.
- Shift timings/requirements to work weekends and holidays.
- Please note that this role requires you to work on shift rotational basis and you will be working 5 days/ week with 2 consecutive rest days.
Skills:
Outgoing Personality, English
Job type:
Full-time
Salary:
฿20,000 - ฿25,000, negotiable
- Developing the relationship with both tenant and landlord for after-sales services.
- Maintaining the standard and operating procedures of ticketing and tasking in the CRM system.
- Responsible for assigned tenancy management and property management duties daily such as; check-in & check-out, assisting clients on their requests and seeking solutions, registering documents, gathering information and resources for each of the issues, reporting errors or successes to the superior, promoting our property management p ...
- Providing the office management facilities and services including other administrative tasks which are assigned by the superior.
- Bachelor degree in any discipline, preferred in hospitality management.
- Dynamic and filled with enthusiasm and energy to learn.
- Must have excellent written and spoken English and Thai skills.
- Must have the ability to work independently and follow guidelines.
- Outgoing personality, excellent interpersonal and communication skills.
- High attention to detail with a sense of urgency in administrative work.
- Hands-on do-er , with drive and ability to roll up sleeves and get things done.
- Experience in Property or Real Estate Business / Customer Service is a big advantage.
- Fresh graduates with an interesting profile are encouraged to apply.
Skills:
English
Job type:
Full-time
Salary:
฿20,000 - ฿25,000, negotiable
- Handle incoming customer requests in a friendly, empathic and effective manner.
- Manage and execute projects and administrative tasks, fast, reliable, and with attention to.
- detail.
- Successfully and independently with little guidance coordinate and complete projects.
- involving internal team members and external counterparts. (suppliers, partners, customers).
- At least Bachelor s degree in any fields.
- Excellent interpersonal, communication and organizing skills.
- Very good written and spoken English and Thai, Chinese is a big plus.
- High attention to detail, well organized, with a sense of urgency and a drive to get things done.
- Previous work experience in real estate, in hospitality, or in sales is advantageous.
- Available and flexible to work in an assigned shift..
- Fast career development as the company is growing fast (20% per month) fueled by international investors' funding, which results in frequent new job openings.
- International work environment.
- Accident and health insurance on top of standard social security.
- Attractive opportunity for fresh graduates and professionals with previous experience in hospitality, sales, customer service.
- What s great about this opportunity?.
- Join an exciting and fast-growing startup in a hot industry, led by experienced Thai-international co-founders.
- Be part of a great company culture with quick decision making, fast career paths and a chance to make a difference.
Job type:
Full-time
Salary:
negotiable
- รับนโยบายจากผู้บังคับบัญชาเพื่อนำไปวางแผนและกำหนดแนวทางการปฏิบัติให้สำเร็จลุล่วง พร้อมทั้งรายงานผลที่เกิดขึ้น.
- รับเรื่องแจ้งเหตุ และดำเนินการช่วยเหลือลูกค้าตามขั้นตอน และวิธีการที่เหมาะสม ในกรณีลูกค้าได้รับความเสียหายอันเกิดภายในห้าง เช่น การถูกโจรกรรม จะประสานงานกับธนาคารเพื่ออายัดบัตรเครดิตให้ลูกค้า และนำพาลูกค้าไปแจ้งความที่สถานีตำรวจในกรณีที่หนังสือเดินทางสูญหาย เป็นต้น.
- เข้าร่วมประชุมกับผู้บังคับบัญชา ผู้ใต้บังคับบัญชา และหน่วยงานอื่นที่เกี่ยวข้อง.
- ต้อนรับ ดูแลและอำนวยความสะดวกให้กับลูกค้า VIP ทั้งชาวต่างชาติและชาวไทย ที่เข้ามาใช้บริการภายในส่วนของ Department Store และประสานงานกับฝ่ายต่าง ๆ ที่เกี่ยวข้อง.
- ดูแลและแก้ปัญหาให้ลูกค้าในทุกเรื่องให้ลุล่วงไปด้วยดี รวมทั้งช่วยประสานกับฝ่ายต่าง ๆ ที่เกี่ยวข้องกับงานด้าน Customer Service.
- ควบคุมติดตามงานผู้ใต้บังคับบัญชาให้เป็นไปตามมาตรฐานและนโยบายของบริษัท.
- วุฒิการศึกษาระดับปริญญาตรีขึ้นไป สาขาอักษรศาสตร์ หรือศิลปศาสตร์.
- สามารถใช้ภาษาอังกฤษได้เป็นอย่างดี และถ้าได้ภาษาอื่นจะรับพิจารณาเป็นพิเศษ.
- มีประสบการณ์ด้านงานบริการ 2 ปีขึ้นไป.
- มีบุคลิกภาพดี มีปฏิภาณไหวพริบ และสามารถแก้ไขปัญหาเฉพาะหน้าได้ดี.
- มีภาวะความเป็นผู้นำ กระตือรือร้น สามารถบริหารจัดการทีมงานและทำงานภายใต้ความกดดันได้เป็นอย่างดี.
- ทำงาน 6 วันต่อสัปดาห์ / สามารถทำงานเป็นกะได้ (10.00-19.00, 13.00-22.00).
- หากมีผลสอบ TOEIC 600 คะแนนขึ้นไปจะพิจารณาเป็นพิเศษ.
Job type:
Full-time
Salary:
negotiable
- วุฒิการศึกษาระดับปริญญาตรีขึ้นไป สาขาบริหารธุรกิจ การบัญชี การเงิน การตลาด เศรษฐศาสตร์ หรือสาขาที่เกี่ยวข้อง.
- มีความรอบรู้ในผลิตภัณฑ์และบริการต่างๆ ของธนาคาร.
- ผ่านการอบรมในหลักสูตรที่เกี่ยวข้อง.
- มีทักษะด้านการตลาด การเจรจาต่อรอง และการนำเสนอ.
- มีทักษะในการทำงานเป็นทีม มีมนุษยสัมพันธ์ที่ดี และมีใจรักในการให้บริการ.
- ผู้เข้ารับการสอบสัมภาษณ์จัดเตรียมเอกสารรายงานการตรวจสอบข้อมูลเครดิต (NCB) โดยสามารถตรวจสอบรายละเอียด สถานที่ขอตรวจสอบเครดิตบูโรที่บริษัท ข้อมูลเครดิตแห่งชาติ จำกัด (www.ncb.co.th)..
- ท่านได้อ่านและศึกษานโยบายความเป็นส่วนตัวของธนาคารกรุงไทย จำกัด (มหาชน) ที่ https://krungthai.com/th/content/privacy-policy ทั้งนี้ ธนาคารไม่มีเจตนาหรือความจำเป็นใดๆ ที่จะประมวลผลข้อมูลส่วนบุคคลที่มีความอ่อนไหว รวมถึงข้อมูลที่เกี่ยวข้องศาสนาและ/หรือหมู่โลหิต ซึ่งอาจปรากฏอยู่ในสำเนาบัตรประจำตัวประชาชนของท่านแต่อย่างใด ดังนั้น กรุณาอย่าอัปโหลดเอกสารใดๆ รวมถึงสำเนาบัตรประจำตัวประชาชน หรือกรอกข้อมูลส่วนบุคคลที่มีความอ่อนไหวหรือข้อมูลอื่นใด ซึ่งไม่เกี่ยวข้องหรือไม่จำเป็นสำหรับวัตถุประสงค์ในการสมัครงานไว้บนเว็บไซต์ นอกจากนี้ กรุณาดำเนินการให้แน่ใจว่าได้ดำเนินการลบข้อมูลส่วนบุคคลที่มีความอ่อนไหว (ถ้ามี) ออกจากเรซูเม่และเอกสารอื่นใดก่อนที่จะอัปโหลดเอกสารดังกล่าวไว้บนเว็บไซต์แล้วด้วย ทั้งนี้ ธนาคารมีความจำเป็นต้องเก็บรวบรวมข้อมูลส่วนบุคคลเกี่ยวกับประวัติอาชญากรรมของท่านเพื่อบรรลุวัตถุประสงค์ในการพิจารณารับบุคคลเข้าทำงาน หรือการตรวจสอบคุณสมบัติ ลักษณะต้องห้าม หรือพิจารณาความเหมาะสมของบุคคลที่จะให้ดำรงตำแหน่ง ซึ่งการให้ความยินยอมเพื่อเก็บรวบรวม ใช้ หรือเปิดเผยข้อมูลส่วนบุคคลเกี่ยวกับประวัติอาชญากรรมของท่านมีความจำเป็นสำหรับการเข้าทำสัญญาและการได้รับการพิจารณาตามวัตถุประสงค์ดังกล่าวข้างต้น ในกรณีที่ท่านไม่ให้ความยินยอมในการเก็บรวบรวม ใช้ หรือเปิดเผยข้อมูลส่วนบุคคลเกี่ยวกับประวัติอาชญากรรม หรือมีการถอนความยินยอมในภายหลัง ธนาคารอาจไม่สามารถดำเนินการเพื่อบรรลุวัตถุประสงค์ดังกล่าวข้างต้นได้ และอาจ ทำให้ท่านสูญเสียโอกาสในการได้รับการพิจารณารับเข้าทำงานกับธนาคาร.
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