Destination Group Co., Ltd.
Guest Services Agent - Chinese Speaking
atDestination Group Co., Ltd.Summary
- Organize, confirm and process guest check-ins/ check-outs and adapt for any changes
- Secure payment, verifying and adjusting billing as needed
Provide guests with room and hotel information, directions, amenities and local interests
- Run daily reports, reviewing to see what needs to be communicated to the next shifts staff
- Complete cashier and closing reports, counting the bank at the end of each shift securely
- Accept and record wake-up calls, delivering to the right department
Communicate any emergency, lost item or theft to proper security staff and/or authorities
- Keep contingency lists in case of emergency and communicate any necessary messages
Experience required
- any or no experience
Career level
- Middle Level
Salary
- Negotiable
Job function
- Hospitality
- Customer Service
Job type
- Full-time
Company overview
Destination Group has spent nearly 25 years building what it calls "Great Places To Be" in Thailand. It began by taking on distressed hotel assets and grew into a leading hospitality and food and beverage group. Alongside its hotels, the group owns Destina ...
Why join us: At Destination Group, we offer a dynamic and innovative environment where you can truly grow. We celebrate diversity, promote well-being, and support global career aspirations. Our fast-paced culture welcomes challenges, and we empower our team to be problem solvers and stars. We provide opportun ...
