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Job type:

Full-time

• Job Number26087311
• Location22 Soi Sukhumvit 53, Sukhumvit Road, Bangkok, Bangkok, Thailand, 10110
• ScheduleFull Time
• Located Remotely?N
• Position Type Non-Management
• POSITION SUMMARY.
• Our jobs aren t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.
• No matter what position you are in, there are a few things that are critical to success - creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts - to get it right for our guests and our business each and every time.
• PREFERRED QUALIFICATIONS.
• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: No related work experience.
• Supervisory Experience: No supervisory experience.
• License or Certification: None.
• At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.Autograph Collection è una collezione in costante espansione di hotel indipendenti a quattro e cinque stelle, ognuno dei quali offre esperienze uniche e memorabili. Ogni hotel è stato scelto con cura per la qualità, l'originalità, il carattere audace e la capacità di offrire ai viaggiatori di oggi una gamma di esperienze esclusive adatte al loro senso individuale dello stile e dell'avventura. Tutti gli hotel Autograph Collection cercano di attrarre l'Individualista, il consumatore di riferimento del brand. L'Individualista è una persona che usa il viaggio come un'opportunità per aggiungere qualcosa alla propria storia personale: in sostanza, seleziona attentamente i nostri hotel sia per viaggi personali che di lavoro, perché sono molto più di un semplice luogo di riposo. Entrando a far parte di Autograph Collection ti unirai a un portfolio di brand con Marriott International. Scegli un ambiente dove puoi svolgere al meglio il tuo lavoro, iniziare il vostro percorso verso i nostri obiettivi, entrare a far parte di un fantastico team globale e diventare la versione migliore di te.

Experience:

No experience required

Skills:

English

Job type:

Full-time

• อายุ 18 - 40 ต้อนรับเด็กจบใหม่ ไม่จำกัดวุฒิ.
• พูดภาษาอังกฤษได้ระดับ ปานกลาง.
• เริ่มงานได้ทันทีพิจารณาเป็นพิเศษ.
• วันหยุด 6 วัน / เดือน ทำงาน 8 ชั่วโมง พัก 1 ชั่วโมง
• Cocotte Farm Roast & Winery สุขุมวิทซอย 39
• 39 Boulevard Executive Residence.

Job type:

Full-time

• Job Number26090937
• Location155/1 Soi Mahadlekluang 1 Ratchadamri Road, Bangkok, Bangkok, Thailand, 10330
• ScheduleFull Time
• Located Remotely?N
• Position Type Non-Management
• POSITION SUMMARY.
• Our jobs aren t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.
• No matter what position you are in, there are a few things that are critical to success - creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts - to get it right for our guests and our business each and every time.
• PREFERRED QUALIFICATIONS.
• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: No related work experience.
• Supervisory Experience: No supervisory experience.
• License or Certification: None.
• At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
• At Courtyard, we re passionate about better serving the needs of travelers everywhere. It s what inspired us to create the first hotel designed specifically for business travelers, and it s why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We re looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve - all while having fun.
• In joining Courtyard, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Experience:

No experience required

Job type:

Full-time

• Manage shift ensuring highest quality level of food, beverage, service and restaurant atmosphere.
• Maintain high standards of restaurant operations and safety in adherence to company policies and procedures.
• Maintain up-to-date knowledge of menu items/recipes, wines, beers.
• Work with Restaurant Manager to develop an action plan to obtain the restaurant objectives.
• Help to maintain budgeted Sales, Labor and controllable costs.
• To prepare and oversee duty rosters -Responsible for ordering.
• Ensure adequate staffing levels are maintained in the outlet.
• Monitor and report all inventory in the restaurant, including food, beverage and company assets.
• Carry out any other reasonable duties as per reporting manager and Group Operations Manager.

Experience:

2 years required

Skills:

English

Job type:

Full-time

รับผิดชอบควบคุมดูแล และบริหารจัดการความเรียบร้อยรายวันของการปฏิบัติงานทัวร์ รวมถึงการจัดสรรทรัพยากร (รถและมัคคุเทศก์) ให้มีประสิทธิภาพ เพื่อสนับสนุนการพัฒนาคุณภาพการให้บริการ (Service Quality) ตามเป้าหมายขององค์กร และแก้ไขปัญหาหน้างานเพื่อให้ลูกค้าได้รับประสบการณ์ที่ดีที่สุด.

Job type:

Full-time

• Job Number26069416
• Location199 Sukhumvit Soi 22, Bangkok, Bangkok, Thailand, 10110
• ScheduleFull Time
• Located Remotely?N
• Position Type Non-Management
• POSITION SUMMARY.
• Our jobs aren t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.
• No matter what position you are in, there are a few things that are critical to success - creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts - to get it right for our guests and our business each and every time.
• PREFERRED QUALIFICATIONS.
• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: No related work experience.
• Supervisory Experience: No supervisory experience.
• License or Certification: None.
• At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
• Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of Wonderful Hospitality. Always. by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
• JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That s The JW Treatment&trade. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Experience:

5 years required

Skills:

Management, Thai, English

Job type:

Full-time

• Oversee daily restaurant shifts to ensure fast, high-quality food and drink service.
• Lead, train, and support service staff to maintain high hospitality standards.
• Work closely with the kitchen team to ensure excellent food quality and presentation.
• Handle guest feedback professionally to maintain high satisfaction and repeat visits.
• Manage table seating, reservations, and daily floor setups efficiently.
• Monitor restaurant inventory, handle ordering, and minimize food waste.
• Ensure strict cleanliness, food safety, and hygiene standards in all dining areas.
• Assist in organizing restaurant schedules and tracking daily sales reports.
• Proven experience as a captain, team leader, or supervisor in a restaurant or resort.
• A strong passion for food, cooking, and delivering excellent customer service.
• Active leadership skills with a positive, helpful attitude toward the team.
• Good problem-solving skills to handle busy shifts and quick guest requests.
• Familiarity with restaurant Point of Sale (POS) systems and basic digital tools.
• Clear communication skills to bridge the front-of-house team and the kitchen.
• High school diploma or a degree in Hospitality, Culinary Arts, or a related field.
• Company Culture.
• We value teamwork, honest communication, and respect. We support a good work-life balance and provide opportunities for our staff to learn and grow in their careers.

Experience:

8 years required

Skills:

Management, Thai, English

Job type:

Full-time

• Streamline daily operations to maximize productivity and service standards.
• Supervise, mentor, and evaluate department heads to achieve performance targets.
• Monitor operational metrics and implement data-driven improvements.
• Develop and execute tactical plans aligned with organizational objectives.
• Ensure strict compliance with hospitality regulations and internal policies.
• Foster seamless cross-departmental coordination and communication.
• Prepare comprehensive operational and financial reports for senior executives.
• Manage resource allocation and departmental budgets efficiently.
• Proven leadership experience in operations management, preferably within upscale hospitality.
• Strong decision-making abilities and a track record of effective problem-solving.
• Proficiency in modern property management systems (PMS) and operational tools.
• Advanced capability in data analysis and generating actionable operational insights.
• Excellent interpersonal and business communication skills.
• Bachelor s degree in Hospitality Management, Business Administration, or a related field.
• Company Culture.
• We value teamwork, honest communication, and respect. We support a good work-life balance and provide opportunities for our staff to learn and grow in their careers.

Experience:

No experience required

Job type:

Full-time

Experience:

No experience required

Job type:

Full-time

Experience:

No experience required

Skills:

Good Communication Skills, Thai, English

Job type:

Full-time

• ให้คำแนะนำและเสนอขายแพ็กเกจทัวร์ที่หลากหลายให้กับลูกค้าผ่านทางโทรศัพท์.
• สร้างยอดขายและรักษาความสัมพันธ์ที่ดีกับลูกค้าอย่างต่อเนื่อง.
• ประสานงานกับฝ่ายต่างๆ เพื่อให้การจองทัวร์และการบริการเป็นไปอย่างราบรื่น.
• จัดทำรายงานการขายและสรุปผลตามเป้าหมาย.
• วุฒิการศึกษาตั้งแต่ ม.6 ขึ้นไป.
• ยินดีรับนักศึกษาจบใหม่ ไม่จำเป็นต้องมีประสบการณ์ เพราะเรามีทีมงานพร้อมสอนให้.
• มีทักษะการสื่อสารและเจรจาต่อรองเป็นเลิศ มีน้ำเสียงน่าฟัง.
• มีความกระตือรือร้นและทัศนคติที่ดีต่องานขาย.
• เงินเดือนและค่าคอมมิชชั่น/ค่าอินเซนทีฟที่คุ้มค่า.
• ประกันสังคมและสวัสดิการอื่นๆ ตามกฎหมาย.
• โอกาสในการเติบโตในสายงานและเดินทางท่องเที่ยว.
• รูปแบบ: งานประจำ.
• วันหยุด: วันเสาร์และอาทิตย์.
• เวลาทำงาน: 08:45 - 17:30.
• เงินเดือน: ตามตกลง.

Skills:

Legal, English

Job type:

Full-time

• Operational Excellence: Oversee daily operations of the condominium, including common areas, facilities, landscaping, security, and waste management, ensuring adherence to the highest standards of quality and efficiency..
• Resident Relations: Act as the primary point of contact for residents, addressing inquiries, concerns, and requests promptly and professionally. Foster strong relationships and proactively anticipate resident needs to enhance satisfaction..
• Community Engagement: Organize and oversee exclusive community events and activities ...
• Education: Bachelor's degree in Hospitality Management, Business Administration, Real Estate Management, or a related field..
• Experience: Minimum of 3-5 years of experience in luxury property management, hospitality, or a similar high-end service industry..
• Fluent in Thai and English (written and spoken) is essential.
• Proficiency in Chinese is an advantage.
• Legal Knowledge: Familiarity with property laws and regulations..
• Annual Contract / 6 Days a Week.

Job type:

Full-time

• Job Number26073547
• Location262 Surawong Road Si Phraya, Bangkok, Bangkok, Thailand, 10500
• ScheduleFull Time
• Located Remotely?N
• Position Type Non-Management
• POSITION SUMMARY.
• Our jobs aren t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.
• No matter what position you are in, there are a few things that are critical to success - creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts - to get it right for our guests and our business each and every time.
• PREFERRED QUALIFICATIONS.
• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: No related work experience.
• Supervisory Experience: No supervisory experience.
• License or Certification: None.
• At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
• Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of Wonderful Hospitality. Always. by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
• JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That s The JW Treatment&trade. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Experience:

No experience required

Job type:

Full-time

Experience:

No experience required

Job type:

Full-time

Experience:

2 years required

Skills:

Content Creator, Copywriting, English, Thai

Job type:

Full-time

• Manage and create content for platforms like Facebook, Instagram, Line, X, TikTok, and emerging platforms.
• Pitch creative ideas for campaigns, posts, and ads that feel authentic and engaging.
• Write bilingual copy in Thai and English that resonates with audiences.
• Collaborate directly with hotel and resort clients, including international partners, to present ideas confidently.
• Stay ahead of social media trends and strategically incorporate them into content.
• Passionate about social media with a keen understanding of what makes content successful.
• Fluent in Thai and English, with excellent writing and communication skills.
• Interest in hospitality, travel, and creating memorable experiences.
• Ability to bring fresh, original ideas to the table.
• Agency or advertising experience is a plus, but a strong portfolio is more important.
• Why to apply?.
• Office near MRT Rama 9 easy commute.
• Mon-Fri, 09:30-18:30, with flexible hours.
• 1 WFH day per week.
• A client roster that means you'll be working with brands you'd actually want to follow.
• Room to grow with a team that takes creative work seriously.
• How to apply.
• Send your CV + Portfolio + Expected Salary to [email protected]. Show us your best work, including side projects or personal accounts, as we value your creative thinking over a polished résumé.

Experience:

No experience required

Job type:

Full-time

• ตำแหน่ง: พนักงานบริกร.
• รายได้รวมเริ่มต้น 18,000 บาท+++
• พิจารณาตามประสบการณ์.
• อายุ 18-35 ปี
• ไม่จำกัดเพศ/ไม่จำกัดวุฒิ
• สามารถแนะนำเมนูอาหารได้
• ยิ้มแย้ม รักงานบริการ
• อดทน ทำงานเป็นทีม และรับมือกับสถานการณ์เฉพาะหน้าได้ดี.
• เวลาทำงาน
• ทำงาน 6 วัน/สัปดาห์
• เวลา 10.00-22.00 น.
• เข้างานเป็นกะตามที่ร้านกำหนด.

Experience:

No experience required

Skills:

Thai

Job type:

Full-time

• หากผ่านการพิจารณาต้องมีบุคคลค้ำประกันการทำงาน.
• กรอกใบสมัครที่ห้างทองมหานคร 168 (สำนักงานใหญ่)หน้าโรงเรียนราชินี.
• สามารถเข้ามาสมัครได้ทุกวันเวลา 11.00-15.00 น.
• เตรียมรูปถ่าย 1 นิ้ว 2 ใบ สำเนาบัตรประชาชน ทะเบียนบ้าน และวุฒิการศึกษา.
• สอบถามข้อมูลเพิ่มเติม โทร 096-1683477, Line ID: @mhn168.

Experience:

No experience required

Skills:

High Responsibilities, English

Job type:

Full-time

• ตำแหน่ง Center Executive / Sales.
• UnionSPACE กำลังมองหาผู้ร่วมทีมที่มีความกระตือรือร้น รักงานบริการ
• และมีมนุษยสัมพันธ์ที่ดี เพื่อร่วมงานที่สาขาสายไหม กรุงเทพมหานคร.
• ตำแหน่งนี้เป็นผู้ต้อนรับและดูแลลูกค้า เป็นจุดแรกในการให้บริการผู้มาติดต่อ
• พร้อมทั้งสนับสนุนทีมขายในการสร้างโอกาสทางธุรกิจและการเติบโตของบริษัท
• ต้อนรับลูกค้าและผู้มาติดต่อ พร้อมให้ข้อมูลและความช่วยเหลือ
• รับสายโทรศัพท์และประสานงานผ่านระบบโทรศัพท์ของบริษัท
• ดูแลจดหมาย พัสดุ และเอกสารรับ-ส่ง
• ดูแลพื้นที่ต้อนรับให้สะอาด เป็นระเบียบ และพร้อมให้บริการ
• ดูแลการจองห้องประชุม พื้นที่ Co-working Space และกิจกรรมต่าง ๆ
• ต้อนรับและอำนวยความสะดวกแก่เจ้าหน้าที่จากหน่วยงานราชการที่มาติดต่อบริษัท
• ดูแลและประสานงานเรื่องความสะอาด รวมถึงอุปกรณ์ที่ใช้ภายในอาคาร
• ดูแลและเก็บรักษาเงินสดที่รับภายในศูนย์
• นำเสนอและแนะนำสินค้า/บริการให้แก่ลูกค้าทั้งรายใหม่และรายปัจจุบัน
• สร้างและรักษาความสัมพันธ์ที่ดีกับลูกค้า
• ติดต่อลูกค้าที่สนใจ พร้อมให้ความช่วยเหลือและแก้ไขปัญหาอย่างรวดเร็ว
• ดูแลและผลักดันให้บรรลุเป้าหมายด้านการขาย
• ประสานงานกับทีมงานและแผนกต่าง ๆ
• รายงานข้อมูลความต้องการของลูกค้า ข้อมูลคู่แข่ง และโอกาสทางธุรกิจให้ผู้บริหาร
• ติดตามแนวโน้มด้านการขาย และพัฒนาทักษะการทำงานอย่างต่อเนื่อง
• ปฏิบัติงานอื่น ๆ ตามที่ได้รับมอบหมาย
• อายุ 25-45 ปี
• มีทักษะการสื่อสารและมนุษยสัมพันธ์ที่ดี
• สามารถสื่อสารภาษาอังกฤษได้
• มีทักษะในการจัดการงาน และสามารถทำหลายงานพร้อมกันได้
• บุคลิกดี มีความเป็นมืออาชีพ กระตือรือร้น และเป็นมิตร
• หากมีประสบการณ์ด้านงานบริการลูกค้า หรืองานธุรการ จะได้รับการพิจารณาเป็นพิเศษ
• สามารถใช้ระบบโทรศัพท์ งานบันทึกข้อมูล และจัดการเอกสารได้
• สามารถทำงานได้ด้วยตนเอง มีความละเอียดรอบคอบ
• วันจันทร์ - วันศุกร์ เวลา 09.00 - 18.00 น.
• ทำงานวันเสาร์ 2 ครั้งต่อเดือน
• เงินเดือน: 18,000 บาท (ช่วงทดลองงาน)
• สถานที่ทำงาน
• UnionSPACE สาขาสายไหม
• วิธีการสมัคร
• หากคุณสนใจร่วมเป็นส่วนหนึ่งของทีม UnionSPACE และมีคุณสมบัติตรงตามที่เรากำลังมองหา
• กรุณาส่ง Resume และ Cover Letter มาที่
• [email protected]
• [email protected]
• Application for Center Executive / Sales at Sai Mai.

Job type:

Full-time

• Welcomes and registers hotel guests, explaining the accommodations and establishing credit or method of payment. Checks guest out of the hotel, preparing and explaining the bill. Responds to a wide variety of guest requests by accurately assessing the guest needs and requests and then adding personal recommendations and touches to achieve maximum customer satisfaction while complying with all Four Seasons policies..
• This position also requires great enthusiasm and commitment in addition to an acute ability to problem solve. This position reports to the Hotel Assistant Manager.
• Essential Functions.
• Checks in guest in an efficient and friendly manner, using guest name whenever possible.
• Assures that guest is assigned type of room requested and the correct rate is charged.
• Arranges for luggage to be delivered to guest room. Issues correct keys to the guest.
• Checks out guest at end of stay. Ascertains guest satisfaction, collects keys, posts late charges and presents bill to guest. Settles bill accurately through credit card or cash transaction.
• Maintains a balanced bank assigned by the hotel. Makes change, cashes checks, exchanges foreign currency. Reconciles all transactions at the close of each shift.
• Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolves guest complaints; assists guests in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc. Responds to all guest requests in an accurate and timely manner. Interaction with guest will be in person and by phone.
• Utilizes a variety of computer systems to check guests in and out, run daily reports and select and block rooms for arriving guests.
• Complies with Four Seasons Category One and Category Two Work Rules and Standards of Conduct as set forth in Employee Handbook.
• Works harmoniously and professionally with co-workers and direct superior.
• Accepts reservations, changes and cancellations in the absence of Reservations Department Staff. Can answer guest calls and direct them appropriately in the absence of a Communications Operator.
• Performs any other duties as assigned to him/her by management and is also able to work in all shifts including night shift.
• Assists with responsibilities in the absence of or due to heavy volume in the areas of the Concierge, Bell Staff, Guest Relations and lobby coverage.
• Works closely with Bell Staff to ensure smooth handling of guest luggage, deliveries and special requests.
• Works closely with Housekeeping team to ensure smooth handling of room allocation and room is met with guest s preference and ready for check in upon arrival.
• Actively participate in departmental programs, such as, upsell, guests recognition initiative and all.
• Candidates must have a firm knowledge of hotel operations. Candidates must speak read and write Thai as well as being fluent in English. Must have the right to work in Thailand.
• Visa and Work Permit sponsorship is not available for the role. Only successful candidates will be contacted.
• Join Our Team.
• Join a team that is built on mutual respect, collaboration, creativity and a commitment to the highest quality of service. Four Seasons Hotel and Private Residences Bangkok Chao Phraya provides guests with a haven of serenity and luxury in a bustling city. Four Seasons provides employees with the same level of care that we expect to be shared with our guests. We have been ranked in FORTUNE Magazine s 100 Best Companies to work for since 1998.
• What to expect: You will .
• Be a champion of the Golden Rule: Do unto others as you would have them do unto you.
• Be part of a cohesive team with opportunities to learn, grow and develop.
• Have the opportunity to engage in diverse and challenging work.
• Derive a sense of pride in work well done.
• Be recognized for excellence.