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Experience:

2 years required

Skills:

Good Communication Skills, Electrical Engineering, Mechanical Engineering, English, Thai

Job type:

Full-time

• ควบคุมดูแลการปฏิบัติงานภาคสนามประจำวัน รวมถึงการให้บริการแก้ไขเหตุขัดข้องฉุกเฉินตลอด 24 ชั่วโมง ตามแผนการบำรุงรักษา.
• ดูแลให้มีการปฏิบัติตามมาตรฐานด้านความปลอดภัย FPA, EH&S และ WWJSSS อย่างเคร่งครัด รวมถึงการตรวจสอบ (Audit) และการดำเนินการแก้ไข.
• เป็นผู้นำและโค้ชทีมช่างบริการ ให้ทำงานได้อย่างมีประสิทธิภาพ มีคุณภาพ และปลอดภัย.
• ดำเนินการตรวจสอบหน้างานอย่างสม่ำเสมอ จัดประชุมประจำวัน และประชุมทบทวนงานรายสัปดาห์ เพื่อพัฒนาการแก้ไขปัญหาและลดการขัดข้อง.
• เข้าพบลูกค้าและจัดทำรายงานบริการรายเดือน เพื่อเสริมสร้างความพึงพอใจของลูกค้า.
• ประสานงานกับทีม Service Sales ในงานซ่อมและการเรียกเก็บเงิน เพื่อสนับสนุนยอดขายและเป้าหมายกำไร.
• ปฏิบัติหน้าที่อื่น ๆ ตามที่ได้รับมอบหมายจากผู้บริหาร.
• ปริญญาตรี สาขาวิศวกรรมไฟฟ้า หรือวิศวกรรมเครื่องกล.
• มีประสบการณ์ด้านงานบริการภาคสนาม (Field Service) โดยเฉพาะในธุรกิจลิฟต์ บันไดเลื่อน หรืออุตสาหกรรมที่เกี่ยวข้อง จะพิจารณาเป็นพิเศษ.
• มีทักษะด้านภาวะผู้นำ การประสานงาน และการแก้ไขปัญหา.
• มีทัศนคติที่มุ่งเน้นลูกค้า และมีทักษะการสื่อสารที่ดี.
• สามารถใช้คอมพิวเตอร์และเครื่องมือดิจิทัลในการทำงานบริการได้เป็นอย่างดี.
• สามารถสื่อสารภาษาอังกฤษ (เขียน) ได้ดี และหากสื่อสารได้ทั้งพูดจะได้รับการพิจารณาเป็นพิเศษ.
• ต้องสามารถใช้ภาษาไทยได้เป็นอย่างดี.
• เหตุผลที่ควรร่วมงานกับเรา (Why Join Us).
• ทำงานกับผู้นำระดับโลกในอุตสาหกรรม.
• เน้นย้ำด้านความปลอดภัย จริยธรรม และการพัฒนาบุคลากร.
• โอกาสเติบโตในสายอาชีพ ทั้งในประเทศไทยและต่างประเทศ.
• Otis & Sigma เป็นนายจ้างที่ให้โอกาสอย่างเท่าเทียม.
• เราพร้อมสนับสนุนและจัดสิ่งอำนวยความสะดวกที่เหมาะสมให้กับผู้สมัครที่มีความพิการตามความเหมาะสม.
• _สมัครเลยวันนี้ เพื่อเป็นส่วนหนึ่งของทีมที่ขับเคลื่อนอนาคตของการเคลื่อนย้ายผู้คน!_.
• Role Overview.
• Would you like to join a truly international, talent-driven company that values Safety, Ethics, Quality, Innovation, and Employee Opportunity?.
• Sigma is expanding its service operations in Thailand and is seeking Service Engineer to perform field services and deliver safe, reliable, and high quality maintenance services. This role is ideal for experienced service professionals who enjoy team leadership, customer interaction, and operational excellence.
• Perform daily field service operations, including 24 hour emergency breakdown support, in line with maintenance schedules.
• Ensure strict compliance with safety, FPA, EH&S, and WWJSSS requirements, including audits and corrective action implementation.
• Work alongside service technicians to achieve high efficiency, quality, and safety standards.
• Conduct regular site inspections, daily briefings, and weekly service review meetings to improve troubleshooting and reduce breakdowns.
• Perform customer visits and prepare monthly service reports to support customer satisfaction.
• Coordinate with the Service Sales team on repair works and billing to support service sales and margin targets.
• Carry out other duties as assigned by management.
• Bachelor's degree in Electrical Engineering or Mechanical Engineering.
• Experience in field service operations, preferably in elevators, escalators, or related industries.
• Strong leadership, coordination, and problem solving skills.
• Customer focused mindset with good communication skills.
• Proficient in computer and digital tools for service operations.
• Ability to communicate clearly in English (written); spoken English is an advantage.
• Thai language proficiency is required.
• Why Join Us.
• Work with a global industry leader.
• Strong focus on safety, ethics, and people development.
• Career growth opportunities within Thailand and internationally.
• _Otis & Sigma is an equal opportunity employer. Reasonable accommodations may be provided to qualified individuals with disabilities._.
• If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.
• Otis is the world's leading elevator and escalator manufacturing, installation, and service company. We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide, the industry's largest Service portfolio.
• You may recognize our products in some of the world's most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 72,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.
• When you join Otis, you become part of an innovative global industry leader with a resilient business model. You'll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you'll gain working alongside the best and brightest, keep us connected and on the cutting edge.
• We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.
• Today, our focus more than ever is on people. As a global, people-powered company, we put people - passengers, customers, and colleagues - at the center of everything we do. We are guided by our values that we call our Three Absolutes - prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here.
• Become a part of the Otis team and help us.
• _Otis is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at [email protected]._.
• Click on this link to read the Policy and Terms.

Experience:

3 years required

Skills:

Civil Engineering

Job type:

Full-time

• ให้บริการและคำปรึกษาเชิงเทคนิคแก่ลูกค้าในพื้นที่ภาคอีสานและประเทศลาว.
• สนับสนุนทีมขายในการดูแลลูกค้ากลุ่มโรงหล่อปูนผง ถุง ตราช้าง เพื่อสร้างความมั่นใจในคุณภาพสินค้าและการใช้งาน.
• เข้าพบลูกค้าหน้างาน วิเคราะห์ปัญหา และเสนอแนวทางแก้ไขได้อย่างรวดเร็วและเหมาะสม.
• ช่วยยกระดับมาตรฐานการทำงานและคุณภาพการผลิตสินค้าของลูกค้าให้เป็นไปตามข้อกำหนด.
• ประสานงานร่วมกับทีมขาย ทีมเทคนิค และหน่วยงานที่เกี่ยวข้อง เพื่อพัฒนาแนวทางการให้บริการลูกค้าอย่างต่อเนื่อง.
• สนับสนุนการสร้าง New Solution หรือกิจกรรมเชิงเทคนิคใหม่ ๆ ที่ช่วยเพิ่มคุณค่าให้กับลูกค้า.
• จบการศึกษาในระดับปริญญาตรีขึ้นไป ในสาขาวิศวกรรมโยธา (GPA 2.70 ขึ้นไปในระดับปริญญาตรี และ GPA 3.30 ขึ้นไปในระดับปริญญาโท).
• มีทักษะภาษาอังกฤษในระดับดี TOEIC 550 ขึ้นไป หรือระดับภาษาอังกฤษ Level B1 ขึ้นไป (หากไม่มีคะแนนภาษาสามารถดำเนินการสอบภายหลังได้).
• มีความรู้ด้านวัสดุก่อสร้าง โดยเฉพาะการใช้งานปูนซีเมนต์ในงานก่อสร้างหรืองานผลิต สามารถให้คำแนะนำเชิงเทคนิคแก่ลูกค้า เช่น ผู้บริหาร ผู้รับเหมา วิศวกรหน้างาน หรือเจ้าของโครงการ.
• มีทักษะในการวิเคราะห์ปัญหาหน้างาน และสามารถเสนอแนวทางแก้ไขได้ดี.
• มีทักษะการสื่อสารและการนำเสนอ ทั้งในมุมเทคนิคและเชิงธุรกิจ.
• สามารถเดินทางไปปฏิบัติงานในพื้นที่ๆได้รับมอบหมายได้ (เดินทางต่างจังหวัด 15-20 วัน).
• สามารถขับรถยนต์ได้ และมีใบอนุญาตขับขี่รถยนต์ที่ยังไม่หมดอายุ.

Experience:

5 years required

Skills:

English, Thai

Job type:

Full-time

• Carrier is seeking a.
• Senior Service Engineer.
• to deliver technical support, troubleshooting, commissioning, and maintenance services for chiller and HVAC systems. This role serves as a key technical advisor to customers while supporting service growth, contract execution, and field team development.
• Lead troubleshooting, root cause analysis, and resolution of chiller and HVAC system issues.
• Support start-up, commissioning, maintenance, and emergency service activities.
• Manage service contracts, preventive maintenance schedules, and customer satisfaction.
• Provide technical guidance and coaching to technicians and field service teams.
• Prepare technical reports, recommendations, and customer presentations.
• Support repair, retrofit, and service contract business opportunities.
• Ensure compliance with Carrier quality, safety, and EHS standards.
• Bachelor's Degree in Mechanical, Electrical, Mechatronics, HVAC Engineering, or related field.
• 2+ years of experience in Service Engineering, Field Service, Maintenance, or Commissioning roles.
• Experience with chillers, HVAC systems, cooling equipment, or building services.
• Strong troubleshooting and problem-solving skills.
• Customer-focused with good communication and stakeholder management abilities.
• Good command of Thai and English.
• Valid driver's license and willingness to travel.
• Carrier is An Equal.
• Opportunity/Affirmative.
• Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.
• Click on this.
• link.
• to read the Job Applicant's Privacy Notice.

Skills:

Mechanical Engineering, Microsoft Office, Recruitment, ERP, English

Job type:

Full-time

Join us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably. Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions. Completes technical-oriented service tasks of various scopes and supports in planning and managing these tasks. Job Description This job may include any aspect of field support, and is not limited to system hard ...

Experience:

3 years required

Skills:

Civil Engineering

Job type:

Full-time

• ให้บริการและคำปรึกษาเชิงเทคนิคแก่ลูกค้าในพื้นที่ภาคอีสานและประเทศลาว.
• สนับสนุนทีมขายในการดูแลลูกค้ากลุ่มโรงหล่อปูนผง ถุง ตราช้าง เพื่อสร้างความมั่นใจในคุณภาพสินค้าและการใช้งาน.
• เข้าพบลูกค้าหน้างาน วิเคราะห์ปัญหา และเสนอแนวทางแก้ไขได้อย่างรวดเร็วและเหมาะสม.
• ช่วยยกระดับมาตรฐานการทำงานและคุณภาพการผลิตสินค้าของลูกค้าให้เป็นไปตามข้อกำหนด.
• ประสานงานร่วมกับทีมขาย ทีมเทคนิค และหน่วยงานที่เกี่ยวข้อง เพื่อพัฒนาแนวทางการให้บริการลูกค้าอย่างต่อเนื่อง.
• สนับสนุนการสร้าง New Solution หรือกิจกรรมเชิงเทคนิคใหม่ ๆ ที่ช่วยเพิ่มคุณค่าให้กับลูกค้า.
• จบการศึกษาในระดับปริญญาตรีขึ้นไป ในสาขาวิศวกรรมโยธา (GPA 2.70 ขึ้นไปในระดับปริญญาตรี และ GPA 3.30 ขึ้นไปในระดับปริญญาโท).
• มีทักษะภาษาอังกฤษในระดับดี TOEIC 550 ขึ้นไป หรือระดับภาษาอังกฤษ Level B1 ขึ้นไป (หากไม่มีคะแนนภาษาสามารถดำเนินการสอบภายหลังได้).
• มีความรู้ด้านวัสดุก่อสร้าง โดยเฉพาะการใช้งานปูนซีเมนต์ในงานก่อสร้างหรืองานผลิต สามารถให้คำแนะนำเชิงเทคนิคแก่ลูกค้า เช่น ผู้บริหาร ผู้รับเหมา วิศวกรหน้างาน หรือเจ้าของโครงการ.
• มีทักษะในการวิเคราะห์ปัญหาหน้างาน และสามารถเสนอแนวทางแก้ไขได้ดี.
• มีทักษะการสื่อสารและการนำเสนอ ทั้งในมุมเทคนิคและเชิงธุรกิจ.
• สามารถเดินทางไปปฏิบัติงานต่างจังหวัด 15 - 20 วัน / เดือนได้.
• สามารถขับรถยนต์ได้ และมีใบอนุญาตขับขี่รถยนต์ที่ยังไม่หมดอายุ.

Experience:

2 years required

Skills:

Electrical Engineering, Quality Assurance, Recruitment, English, Thai

Job type:

Full-time

• Rayong, Rayong, Thailand.
• R0137077.
• HITACHI ENERGY (THAILAND) LIMITED.
• Engineering & Science.
• Full time.
• No.
• Join Hitachi Energy Service, a global leader in delivering innovative, reliable, and sustainable asset management solutions across the entire product lifecycle. As a new entry Field Service Engineer, you will be instrumental in supporting our customers and partners from the initial installation and commissioning phases, through ongoing upgrades, repairs, and eventual decommissioning. Our services are purpose-built to support diverse operational and maintenance strategies whether as stand-alone offerings or integrated through partnership agreements driving sustainability and contributing to the net-zero future.
• As a Field Service Engineer, you will perform service, maintenance, and troubleshooting work of low to medium complexity in accordance with company standards, quality requirements, and safety protocols. You will focus on delivering exceptional customer service, working closely with clients and internal teams to identify and act on new service opportunities for Hitachi Energy.
• Main Accountabilities.
• Independently execute service tasks within various categories, including installation, commissioning, maintenance, repairs, engineering, consulting, advanced services, extensions, upgrades, retrofits, and end-of-life activities.
• Ensure customer satisfaction by delivering services according to orders and expectations, maintaining strong relationships, and identifying potential sales opportunities for internal follow-up.
• Coordinate, prepare, and verify that all required materials, parts, tools, and equipment are available and meet the necessary quality standards for all service activities.
• Prepare and manage all documents and reports required for service delivery, ensuring proper completion and sign-off.
• Diagnose and resolve basic equipment failures, providing recommendations to prevent future issues.
• Suggest improvements to management aimed at enhancing operations and customer service delivery.
• Consistently apply safety rules and best practices, assess risks, and implement measures to protect people and equipment while fulfilling environmental responsibilities.
• Bachelor's degree in Electrical Engineering.
• 0-2 years of hands-on experience with high-voltage substation installation, commissioning, or substation services.
• Proven leadership and team management skills.
• Solid understanding of safety protocols, operational methods, and quality assurance in field service environments.
• Excellent communication, problem-solving, and client relationship-building abilities.
• Proactive and methodical thinker with a positive attitude and strong collaborative skills.
• Good communication in Thai and English.
• What We Offer.
• One-month guaranteed bonus, plus performance-based incentives (dependent on individual and business performance).
• Annual leave: 10 days for 0-5 years of service, 15 days for 6-10 years, with flexible working policies and hours.
• Comprehensive benefits according to local standards, including healthcare for employees and dependents, annual medical checkups, and provident fund contributions up to 15%.
• Opportunities for professional growth, access to learning platforms, and potential for career advancement.
• Experience working in a dynamic, global environment.
• Accessibility and reasonable accommodation.
• Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a.
• general inquiry form.
• on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.
• This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.
• Use of Al and automated tools in recruitment.
• As part of our recruitment process, Hitachi Energy uses digital and automated tools, including Al-supported solutions, to assist with activities such as application screening, job matching, and interview scheduling. These tools are designed to support our recruiters and do not replace human decision-making. Candidate data is processed in accordance with applicable data protection and employment laws as well as.
• Hitachi's Global Data Privacy Notice.
• Background Screening and Security Checks.
• As part of the hiring process, Hitachi Energy conducts pre-employment background checks that may include verification of employment history, education, criminal records, and other relevant information, in accordance with applicable laws.
• For certain roles particularly those involving access to sensitive information, financial responsibilities, client data, regulated environments, or security-sensitive functions additional or more comprehensive background or security screenings may be required. These may include, but are not limited to, enhanced criminal history checks, credit history reviews (where legally permissible), sanctions screening, or other due diligence measures aligned with the responsibilities of the position.
• The scope and depth of any background or security review will be determined based on the nature of the role and business necessity, and will always be conducted in compliance with applicable federal, state, and local laws. Candidates will be notified and, where required, asked to provide consent prior to the initiation of any such checks.

Experience:

5 years required

Skills:

Chemical Engineering, Product Development

Job type:

Full-time

• Act as the primary technical contact for pulp & paper mills within the assigned territory.
• Provide on-site technical support for paper manufacturing processes, including stock preparation, wet end, press, dryer, and water systems.
• Troubleshoot paper machine performance issues using structured root cause analysis (e.g., runnability, deposits, breaks, quality variation).
• Optimize chemical programs such as Retention & Drainage, Strength Enhancement (dry & wet strength), Deposit, Pitch & Stickies Control, Defoamers & Foam Control and Microbiological Contro.
• Conduct system audits, machine surveys, and performance evaluations to improve productivity, efficiency, and paper quality.
• Lead product trials, start-ups, and scale-up activities at customer's site.
• Deliver technical training and application workshops for mill operators, engineers, and technical teams.
• Build strong working relationships with mill production managers, process engineers, and quality.
• Collaborate closely with Sales, Product Development, Quality, and Supply Chain teams.
• Prepare technical reports, monitor performance metrics, and identify continuous improvement opportunities.
• Bachelor's Degree in Chemical Engineering, Pulp & Paper Technology, Industrial Chemistry, Environmental Engineering, or a related field.
• Minimum 5 to 8 years of experience in technical service, process engineering, application engineering, production support, or customer-facing technical roles within the pulp & paper industry, specialty chemicals, water treatment, or related industrial process industries.
• Hands-on experience supporting paper manufacturing processes and chemical applications such as Retention & Drainage, Strength Enhancement, Deposit & Pitch Control, Stickies Control, Defoamer Programs, Microbiological Control, Process Water Treatment, and Boiler/Cooling Water Treatment is highly desirable.
• Strong understanding of paper machine operations, wet-end chemistry, process optimization, and troubleshooting of manufacturing challenges.
• Strong troubleshooting and analytical problem-solving skills.
• Ability to interpret process data and translate findings into practical solutions and customer value.
• Strong communication, presentation, and training skills.
• Willingness to travel regularly to customer sites across Thailand.
• Continuous professional development with many opportunities for growth.
• Access to a wide variety of internal and external training courses on our learning system.
• Hybrid working set-up.
• We understand that candidates will not meet every single desired job requirement. If your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you.
• Be part of a high-growth company where your career can thrive.
• At Solenis, we understand that our greatest asset is our people. That is why we offer competitive compensation, and numerous opportunities for professional growth and development. So, if you are interested in working for a world-class company and enjoy solving complex challenges, consider joining our team.

Skills:

Problem Solving, English

Job type:

Full-time

• Please note this role adopts a 24/7/365 shift pattern-12hrs (days & nights) on a 4 on 3 off basis.
• Monitor service health, performance and capacity of company services using a variety of tools. When an issue is identified, SM Engineer works to determine the cause of the problem.
• When a problem impacts the services, the SM Engineer works to triage or troubleshoot the problem if possible. SM Engineer generally have standard operating procedures t ...
• While responding to incidents, the SM Engineer must carefully track and document all issues and resolutions in detail. This increases the knowledge base of the SM Engineer and is a record of the health of the system.
• When problems are too large or complex for quick troubleshooting, SM Engineer must escalate the issue to upper level, other IT resources or 3rd party vendors for assistance in reaching a resolution. SM Engineer maintains ongoing communication within both internal and external team, to keep all stakeholders aware of relevant, known issues and the steps being taken.
• Run test scripts & automated tools to verify servers and services up and running business as usual. And record a result in the ticketing tool.
• Other duties and projects as defined by your line manager.
• Essential Skills & Prerequisites.
• A positive, can-do attitude, who naturally expresses a high degree of empathy to others.
• Bachelor's Degree in an IT related or equivalent work experience.
• Good experiences in System Analyst or NOC or IT support.
• Quick problem solving with strong analytical skills.
• Ability to handle and perform in stressful situations.
• Excellent critical thinking and problem solving skills in a service environment supporting multiple applications.
• Effectively communicates status of major incidents to the appropriate stakeholders.
• Strong command of spoken and written English.
• Patient & friendly attitude with excellent interpersonal skills.
• Flexible and able to work within a 24/7/365 shift pattern.

Experience:

2 years required

Skills:

Recruitment

Job type:

Full-time

• Operate and maintain all building engineering systems to ensure optimal performance.
• Conduct routine inspections and preventive maintenance (PM) according to the maintenance schedule.
• Respond promptly to equipment failures and emergency situations to minimize operational disruptions.
• Monitor the Building Management System (BMS) and investigate system alarms.
• Coordinate and supervise contractors and service providers performing maintenance or repair works.
• Ensure all engineering activities comply with safety regulations, statutory requirements, and company policies.
• Maintain accurate maintenance records, logs, and technical documentation.
• Support energy-saving initiatives and recommend improvements to enhance operational efficiency.
• Participate in emergency response procedures, including fire drills, power outages, flooding, and other building incidents.
• Assist in preparing technical reports, maintenance budgets, and capital expenditure proposals.
• Support tenant fit-out works and ensure compliance with building engineering standards.
• Perform daily walkthrough inspections and identify potential risks or maintenance issues.
• Work closely with the property management team to ensure a high level of tenant satisfaction.
• On-site -Bangkok, THA.
• If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table!.
• At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.
• JLL Privacy Notice.
• Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.
• For more information about how JLL processes your personal data, please view our.
• Candidate Privacy Statement.
• For additional details please see our career site pages for each country.
• Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at.
• [email protected]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our.
• Contact Us.
• page > I want to work for JLL.

Experience:

5 years required

Skills:

Electrical Engineering, System Testing, English

Job type:

Full-time

• We are looking for a.
• Field Service Engineer (FSE).
• to support chiller systems for.
• Data Center projects., ensuring high reliability and continuous operation in mission-critical environments. This role plays a key part in start-up, commissioning, and ongoing service to meet strict SLA requirements.
• Perform chiller start-up and commissioning, including system testing and performance validation.
• Conduct routine inspections and preventive maintenance.
• Monitor system performance and identify abnormal conditions.
• Troubleshoot and repair mechanical, electrical, and control issues.
• Support emergency response to minimize downtime and ensure SLA compliance.
• Prepare service reports and technical documentation.
• Coordinate with project teams, technicians, and external partners.
• Ensure compliance with safety standards and Data Center requirements.
• Bachelor's degree in Mechanical, Electrical Engineering, or related field.
• 0-2 years of experience in HVAC or related field (fresh graduates welcome).
• Basic knowledge of chiller/HVAC systems is an advantage.
• Good command of English (spoken and written).
• Strong willingness to learn and develop technical skills.
• Able to work under pressure in mission-critical environments.
• Valid driving license with at least 2 years of driving experience.
• Willing to work on-site and travel to project locations.
• Able to support shift work, standby, or emergency calls (if required).
• Carrier is An Equal.
• Opportunity/Affirmative.
• Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.
• Click on this.
• link.
• to read the Job Applicant's Privacy Notice.

Experience:

1 year required

Skills:

Industrial Engineering, Risk Management, Procurement, Recruitment, English

Job type:

Full-time

• must be a team player and work with other members of the team to meet all key performance indicators as set out in the management contract.
• Manage the vendor procurement and management practices of and ensure renegotiation and tendering, including tender documentation; evaluation of tenders and preparation of contracts is in accordance with agreed client procurement guidelines.
• Benchmark services across properties within the country.
• Co-ordinate and monitor contractor management program.
• Implement a comprehensive energy management program.
• Implement building procedures and performance measures to ensure simplification and accuracy of work methods and reliability of systems. Interaction with the regional team to ensure regional consistency will be of importance.
• Manage the Preventive and Planned Maintenance program to minimize maintenance, repair and replacement costs together with minimizing the risk of plant failure/interruption.
• Ensure that the team liaises closely with established procedures to ensure service standards are maintained.
• Recommend continuous quality improvement practices across the facility to maximize the benefits to IBM.
• Ensure consistency of regional policies & procedures with constant updating and that all staff have adequate familiarity with the systems as well as the policies.
• Ensure all Reactive Maintenance is completed as per the agreed timeframes.
• Monitoring & coordinating response to BMS, Fire Alarm System.
• Attend to facilities call out and oversee maintenance work on Saturdays / after-hours as required.
• Provide technical competency in reviewing all R&M works and recommending improvements.
• Oversee churn and project work, where this relates to Engineering or affects the Critical Environment. Upkeep system drawings and good documentation Practice.
• Coordinate a property risk management program which identifies major property risks including occupational health and safety, fire safety and essential services and environmental.
• Develop/ Update/ Refresh disaster recovery and business continuity plan and ensure they are implemented and maintained.
• Develop initiatives and strategies that lead to cost savings and service improvement Evaluation service response time and analyze occupants' service request trends and suggestions.
• Ensure feedback from client sessions is recorded and action taken to the satisfaction of the end user.
• Pro-actively develop and manage client / business unit relationships ensuring that the expected service levels are achieved across the region.
• Lead by example and groom the team in achieving maximum client satisfaction level.
• Bachelor's degree in electrical / mechanical / industrial engineering or related field preferred.
• 5 years' experience in management and high-rise building engineering preferred.
• Good leaderships.
• Excellent problem-solving ability.
• Good interpersonal skills.
• Able to work in shift.
• Good Personality.
• Communication in English advantaged.
• Available to work in shift.
• On-site -Bangkok, THA.
• If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table!.
• At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.
• _JLL Privacy Notice_.
• Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.
• For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.
• For additional details please see our career site pages for each country.
• Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at [email protected]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Skills:

Electrical Engineering, Problem Solving, English

Job type:

Full-time

• Graduated in mechanical or electrical engineering or equivalents.
• Experiences in installation/service machine, maintenance/preventive maintenance machine, facilities equipment, or relevant experience.
• Knowledge of the principle of mechanical and electrical engineering.
• Good verbal communication skills in Chinese as well as technical.
• Can communicate a little in English.
• Computer literacy.
• Own a car and be able to work up-country.
• Required Technical Skills.
• Planning & execution, problem solving skill and result oriented.
• Good interpersonal skill and ability to communicate clearly and effectively.
• Self-motivated, good team player and sense of urgency.
• Customer service oriented and services minded.
• Good practical, analytical and laboratory skill.
• Be able to work under pressure with tight deadline.

Experience:

1 year required

Skills:

Vietnamese

Job type:

Full-time

• Working location: 240 Hau Giang, Binh Tay ward, HCM city.
• Working time: Monday - Friday (05 days/week, from 7:30 to 16:00).
• Chủ đầu tư (dự án khu dân cư, nhà máy, khu công nghiệp, đô thị mới). | Project owners/developers (residential developments, manufacturing plants, industrial parks, new urban developments, etc.).
• Đơn vị tư vấn thiết kế hệ thống cấp thoát nước. | Water supply and drainage system design consulting firms.
• Nhà thầu thi công cơ điện, hạ tầng kỹ thuật. | MEP (Mechanical, Electrical & Plumbing) and infrastructure contractors.
• Công ty cấp thoát nước, Trung tâm Nước sạch & VSMTNT. | Water supply and drainage companies, Clean Water & Rural Environmental Sanitation Centers.
• Tư vấn giải pháp sử dụng sản phẩm ống và phụ tùng ống nhựa phù hợp với từng loại công trình (cấp nước sinh hoạt, dẫn nước tưới tiêu, thoát nước mưa - nước thải), chính sách bán hàng và bảo hành, lựa chọn sản phẩm, kết nối lắp đặt, vận chuyển bảo quản sản phẩm. | Provide technical consultation on suitable plastic pipe and fitting solutions for various construction projects (domestic water supply, irrigation systems, stormwater and wastewater drainage, etc.), including sales and warranty policies, product selection, installation connections, transportation, and product storage requirements.
• Đọc hiểu bản vẽ kỹ thuật, dự toán và phối hợp với nhóm nội bộ để lập báo giá, đề xuất kỹ thuật, hồ sơ chào thầu. | Interpret technical drawings and cost estimates, and collaborate with internal teams to prepare quotations, technical proposals, and tender documents.
• Thực hiện dịch vụ trước và sau bán hàng: cung cấp hồ sơ tài liệu (hồ sơ năng lực, phiếu kiểm tra thử nghiệm, chứng nhận hợp chuẩn, hợp quy.), mẫu ống, thiết bị kết nối ống. | Deliver pre-sales and after-sales services, including providing documentation (company profile, testing reports, certificates of conformity and compliance, etc.), pipe samples, and pipe connection equipment.
• Theo dõi tiến độ dự án từ giai đoạn thiết kế - đấu thầu - triển khai - nghiệm thu. | Monitor project progress throughout the design, tendering, execution, and project acceptance stages.
• Hỗ trợ, tư vấn kỹ thuật cho khách hàng trong quá trình lắp đặt, thi công sản phẩm. | Provide technical support and consultation to customers during product installation and construction.
• Thực hiện các hoạt động chăm sóc khách hàng định kỳ, phát sinh: thăm hỏi, tặng quà | Conduct regular and ad-hoc customer relationship management activities, including customer visits and appreciation programs.
• Thực hiện ghi nhận và phối hợp xử lý các yêu cầu, khiếu nại khách hàng. | Record, coordinate, and support the resolution of customer requests and complaints.
• Thực hiện thu thập thông tin thị trường, các hoạt động nổi bật, chính sách và sản phẩm mới của thương hiệu cùng ngành. | Collect market intelligence on industry activities, competitor initiatives, policies, and new product launches.
• Báo cáo định kỳ về tình hình dự án, khách hàng, đối thủ và xu hướng vật tư trong ngành. | Prepare periodic reports on project status, customer developments, competitor activities, and industry material trends.
• Tốt nghiệp Cao đẳng/Đại học chuyên ngành Kỹ thuật Xây dựng, Xây dựng Dân dụng, Kinh tế xây dựng, hoặc các ngành liên quan. | College or Bachelor's degree in Civil Engineering, Construction Engineering, Construction Economics, or related fields.
• Ngoại ngữ: Tiếng Anh giao tiếp trôi chảy, tương đương IELTS 5.0/ Toeic 600. | English proficiency with effective communication skills, equivalent to IELTS 5.0 or TOEIC 600.
• Có kinh nghiệm trong công việc tương tự ít nhất 1 năm. | Minimum 1 year of experience in a similar role.
• Thành thạo MS Office (Excel, PowerPoint), AutoCAD cơ bản là lợi thế. | Proficient in MS Office applications (Excel, PowerPoint); basic AutoCAD knowledge is an advantage.
• Chủ động, năng động sáng tạo trong công việc. | Proactive, dynamic, and creative in the workplace.
• Hiểu biết về thị trường ngành nhựa, sản phẩm của Công ty, đã có kinh nghiệm thu thập dữ liệu về đối thủ trong ngành. | Good understanding of the plastics industry and the Company's products, with experience in gathering competitor intelligence and market data.
• Ưu tiên biết sử dụng CRM hoặc phần mềm quản lý dự án. | Experience using CRM systems or project management software is preferred.
• Có thể đi công tác các tỉnh. | Willingness to travel domestically as required.
• Làm việc 5 ngày/1 tuần từ T2 - T6 (7g30 - 16g00). | Working 5 days per week, Monday to Friday (7:30 AM - 4:00 PM).
• Thưởng Lễ, Tết, thưởng 2 lần/năm | Holiday and Lunar New Year bonuses, plus performance bonuses twice per year.
• Phúc lợi khác: Bồi dưỡng ăn giữa ca, nghỉ phép, đồng phục | Additional benefits include meal allowance, annual leave, uniforms, and other welfare programs.
• Được đào tạo để nâng cao trình độ chuyên môn. | Opportunities for training and professional development to enhance technical expertise.

Skills:

English, German

Job type:

Full-time

• Ensure stable, secure, and compliant delivery of IT services in Deutsche Bank Thailand, acting as the key interface between local business/operations users, regional/global technology teams, and external vendors. Ensure alignment of technology services with business requirements and regulatory expectations while maintaining strong operational controls and service performance.
• A healthy, engaged and well-supported workforce is better equipped to do their best work and, more importantly, enjoy their lives inside and outside the workplace. That ...
• Corporate Group Insurance - premium borne by company.
• Provident Fund Scheme - employer & employee contributions.
• Annual health checkup - cost borne by company (once a year; conditions apply).
• Flexible Work Arrangements - various ways to work, to fit employees' needs.
• EAP - free and confidential counseling, online work-life resources.
• Employee networks - Diversity, volunteering, - various activities to participate.
• Primary caregiver & non primary caregiver leave - more than statutory requirement.
• Service Operations & Delivery.
• Manage day-to-day IT operations (Incident, Problem, Change) to ensure service stability, availability, and minimal business disruption.
• Infrastructure & End User Services Oversight.
• Oversee end-user computing and core infrastructure services to ensure reliability and alignment with business needs.
• Stakeholder & Vendor Management.
• Act as the primary contact for business stakeholders; manage vendors and ensure service delivery meets agreed SLAs and expectations.
• Business Alignment & Regulatory Support.
• Ensure alignment between business requirements and available technology services, ensuring solutions meet operational needs. Monitor and assess regulatory requirements and identifying potential impacts to technology services.
• Risk, Controls, Cybersecurity & Resilience.
• Ensure adherence to DB technology standards, ISMS controls, cybersecurity requirements, and local regulations. Support audits, remediation activities, and contribute to Disaster Recovery (DR) and Business Continuity Planning (BCP).
• Service Governance & Continuous Improvement.
• Monitor SLAs/OLAs, analyze service metrics, and drive continuous improvement and operational efficiency.
• IT Asset Lifecycle & Capacity Management.
• Support capacity planning and lifecycle management of IT assets, including refresh, utilization tracking, and decommissioning.
• Vendor Cost & Performance Monitoring.
• Monitor vendor performance and associated costs to ensure alignment with agreed scope, SLAs, and budget expectations.
• Reporting & Management Communication.
• Provide regular reporting on service performance, risks, and KPIs; deliver clear updates to management forums.
• Bachelor's degree in Computer Science, Information Technology, or a related discipline; relevant professional certifications preferred.
• At least 10 years of relevant experience in IT operations or infrastructure, preferably within international financial institutions or the banking industry.
• Fluent in English (both written and spoken).
• Strong understanding of ITIL processes (Incident, Problem, Change, Service Management).
• Proven ability in stakeholder engagement and vendor management.
• Knowledge of IT risk, controls, cybersecurity practices, and regulatory compliance frameworks.
• Exposure to IT infrastructure lifecycle management and service governance practices.
• Flexible working to assist you balance your personal priorities.
• Coaching and support from experts in your team.
• A culture of continuous learning to aid progression.
• A range of flexible benefits that you can tailor to suit your needs.
• Training and development to help you excel in your career.
• Deutsche Bank is the leading German bank with strong European roots and a global network. click here to see what we do.
• Deutsche Bank & Diversity.
• We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.
• Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group.
• We welcome applications from all people and promote a positive, fair and inclusive work environment.

Experience:

3 years required

Skills:

Docker, DevOps

Job type:

Full-time

• ตรวจสอบมาตรฐาน กำกับดูแล และบริหารจัดการ การบริการด้านเทคโนโลยีสารสนเทศ.
• ทำหน้าที่เป็นผู้จัดการเหตุการณ์ด้านเทคโนโลยีสารสนเทศ (Incident Manager) สำหรับเหตุการณ์หลัก.
• ทำหน้าที่เป็นผู้จัดการปัญหาด้านเทคโนโลยีสารสนเทศ (Problem Manager).
• ทำหน้าที่เป็นผู้จัดการดูแล Service Level Agreement ให้เป็นไปตามตามนโยบาย.
• กำหนด KPI ที่ชัดเจนสำหรับการวัดประสิทธิภาพและเป็นแนวทางในการดำเนินงานของทีม.
• ทำงานร่วมกับทีมอื่น ๆ ที่เกี่ยวข้อง เช่น ทีมสนับสนุนผู้ใช้, ทีมพัฒนา, ทีมโครงสร้างพื้นฐาน เป็นต้น.
• สรุปงาน ประเมินประสิทธิภาพของระบบ และการบริการด้านเทคโนโลยีสารสนเทศในภาพรวม ร่วมกับผู้บังคับบัญชา และรายงานผลไปยังกลุ่มธุรกิจที่ได้มอบหมาย.
• เสนอแนะแนวทางหรือเทคโนโลยีใหม่ ๆ ที่เหมาะสมแก่การปฎิบัติงาน.
• Educations Background(การศึกษา).
• ปริญญาตรีสาขาบริหารธุรกิจ วิทยาการคอมพิวเตอร์ คอมพิวเตอร์ธุรกิจ หรือ สาขาอื่น ๆ ที่เกี่ยวข้อง.
• Professional Experiences(ประสบการณ์การทำงาน).
• มีประสบการณ์ทำงานอย่างน้อย 5 ปี โดยมีประสบการณ์ด้านการบริการด้านเทคโนโลยีสารสนเทศ.
• มีความรู้ด้านการบริการด้านเทคโนโลยีสารสนเทศ (IT Service Management).
• สามารถวิเคราะห์ แก้ปัญหาที่ซับซ้อนได้.
• มีความรู้พื้นฐานของระบบที่เกี่ยวกับกระบวนการทางธุรกิจ เช่น ระบบบัญชี, ระบบการเงิน, ภาษีอากร, ระบบงานขาย, ระบบการวางแผนการผลิต, ระบบโลจิสติก เป็นต้น.
• มีทักษะการวินิจฉัย เพื่อระบุปัญหาฮาร์ดแวร์ ซอฟต์แวร์ และเครือข่าย.
• มีความรู้ทางด้าน IT Infrastructure เช่น System, Network, Docker, VM, DevOps เป็นต้น และเข้าใจพื้นฐานการทำงานของระบบดังกล่าว.

Experience:

2 years required

Skills:

Microsoft Office, ERP, English

Job type:

Full-time

• We are seeking a proactive and customer-focused Customer Service Specialist to join a leading international manufacturing organization. This role serves as the key contact point for customers, ensuring excellent service delivery, effective order management, and seamless coordination with internal and external stakeholders. The ideal candidate will have experience supporting overseas customers and managing international order processes.
• Manage customer orders from order receipt through delivery, ensuring accuracy, timel ...
• Handle customer inquiries, quotations, and complaints via email and phone, providing prompt resolutions and maintaining high customer satisfaction.
• Coordinate closely with Supply Chain, Logistics, Sales, and other internal teams to monitor deliveries, resolve issues, and ensure product availability.
• Prepare and review shipping and export documentation, supporting international transactions and overseas customer requirements.
• Monitor order status and proactively communicate any delays, changes, or supply issues to customers.
• Generate customer service reports, analyze service performance, and contribute to process improvement initiatives.
• Build strong relationships with customers and act as a trusted partner to support their ongoing business needs.
• Bachelor's degree in Business Administration, Logistics, Supply Chain Management, International Business, or related fields.
• Minimum 2 years of experience in Customer Service, Order Management, Sales Support, or Supply Chain Coordination.
• Experience working with overseas clients, international customers, or export-related operations is highly preferred.
• Knowledge of logistics, shipping documentation, and international trade processes would be an advantage.
• Strong communication and problem-solving skills with a customer-oriented mindset.
• Ability to coordinate effectively with cross-functional teams in a fast-paced environment.
• Good command of English, both written and spoken.
• Proficiency in Microsoft Office and ERP systems is preferred.

Experience:

2 years required

Skills:

SAP, English

Job type:

Full-time

• Serve as the primary point of contact for customers via email, phone, and internal systems, ensuring professional and timely communication.
• Process customer orders and manage delivery-related activities using SAP (e.g., SAP SD, MM module).
• Monitor order status and proactively identify and resolve issues related to order discrepancies.
• Coordinate closely with Sales, Logistics, Warehouse, Finance teams, and other relevant stakeholders to ensure accurate and timely order fulfillment.
• Proactively identify potential issues, develop alternative solutions, and propose recommendations to the Customer Service Manager to minimize business risks and operational impact.
• Support team capability and performance by providing guidance and knowledge sharing, while preparing and maintaining knowledge-based documentation, process guidelines, FAQs, and operational reports for future reference and audit purposes.
• Ensure team practices and daily operations comply with company policies, procedures, and established guidelines.
• Perform other duties as assigned by the line manager.
• Bachelor's degree in any field.
• Good command of English, both written and spoken.
• 2-3 years of experience in Customer Service, Order Management, or Sales Support.
• Experience with SAP is an advantage.
• Strong communication and problem-solving skills.
• Ability to work effectively under pressure and manage multiple priorities.
• Good computer skills, particularly MS Excel, Outlook, and SAP.
• Competitive health + wellness benefit plan.
• Continuous professional development with many opportunities for growth.
• Access to a wide variety of internal and external training courses on our learning system.
• We understand that candidates will not meet every single desired job requirement. If your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you.
• _This is a fantastic opportunity to build your career with a company who are experiencing rapid growth._.
• At Diversey - a Solenis Company, we understand that our greatest asset is our people. That is why we offer competitive compensation, and numerous opportunities for professional growth and development. So, if you are interested in working for a world-class company and enjoy solving complex challenges, consider joining our team.

Skills:

Burmese

Job type:

Full-time

• Handle inbound customer inquiries via phone in a professional and courteous manner.
• Provide accurate information regarding products, services, and account-related inquiries.
• Resolve customer issues efficiently while adhering to company policies and service standards.
• Escalate complex cases to the appropriate departments when necessary.
• Maintain accurate records of customer interactions and resolutions.
• Meet established quality, productivity, and customer satisfaction targets.
• Ensure the confidentiality and security of customer information at all times.Requirements.
• Native proficiency in Burmese (spoken, written, and reading).
• English proficiency at CEFR B2 level in reading, listening, and writing.
• Bachelor's degree in any discipline is mandatory.
• Minimum of two (2) years of full-time working experience in any industry.
• Previous experience in a contact center or customer service environment is preferred.
• Experience supporting customers within the financial services industry is an added advantage.
• Strong communication, problem-solving, and interpersonal skills.
• Proficient in using computer applications and able to navigate multiple systems simultaneously.
• Willing to work on-site at Singha Complex, Bangkok.What We Offer.
• Competitive salary package of THB 20,000 - THB 25,000.
• Fixed working schedule from Monday to Friday, 9:00 AM - 6:00 PM.
• Modern workplace located at Singha Complex, Bangkok.
• Comprehensive training and continuous learning opportunities.
• Career development within a multinational organization.
• A collaborative and inclusive work environment.If you are passionate about delivering exceptional customer service and meet the above qualifications, we encourage you to apply. We look forward to welcoming individuals who are committed to creating outstanding customer experiences.

Skills:

Quality Assurance, Assurance

Job type:

Full-time

• 3 position.
• according to material of automotive fields.
• Mobility Quality Promotion (Chemical Engineering).
• Manage quality activities related to automotive materials and parts for Thailand and the Asia region.
• Communicate and coordinate with regional teams in English.
• MICF (Material Inspection Control Function).
• CPQA (Critical Process Quality Assurance).
• FMA (Failure Mode Analysis).
• Preferred Major.
• Chemical Engineering (highest priority).
• Mobility Quality Promotion (Automotive / Mechanical Engineering).
• Promote quality assurance for new vehicle development across Asia.
• Conduct vehicle quality audits from the planning stage through Start of Production (SOP).
• Collaborate with Design, Production, QA, and QC teams to identify quality concerns and implement effective solutions.
• Support new vehicle projects to achieve quality targets.
• Preferred Major.
• Automotive and Mechanical Engineering (highest priority).
• Service part development (IE, Automotive and Mechanical).
• Support New Business of competitive service part engineer development.
• Marketing, Benchmarking, Negotiation with supplier, develop and source competitive.
• Co-work with sale-planning in Asia, expand in region.
• Preferred Major.
• Industrial / Automotive / Mechanical Engineering.
• Bachelor's or master degree in Automotive, Chemical, Mechanical or Industrial Engineering. (Prioritize approach by Major in description).
• New grads are welcome.
• GPAX more than 2.5.
• TOEIC more than 600 is a must.
• Able to work effectively with international colleagues and cross-functional teams.

Experience:

15 years required

Skills:

Electrical Engineering, Business Development

Job type:

Full-time

• Develop and implement effective service strategies and profitable service business models aligned with evolving market needs.
• Generate profitable service revenue through annual maintenance contracts, spare parts sales, labour services, and warranty management.
• Identify and develop new markets for after-sales and service business.
• Support Marketing in launching new equipment by ensuring technical readiness and service capability.
• Customer Support & Operational Excellence.
• Ensure customer calls are responded to and resolved within agreed SLAs.
• Deliver high-quality, prompt service through internal teams, service franchisees, or distributors, ensuring customer satisfaction.
• Ensure proper warranty administration and claims management while keeping warranty costs under control.
• Team & Vendor Management.
• Lead, coach, and develop the TCS team and third-party service providers to ensure high performance.
• Maintain strong relationships with service providers and ensure decent ROI to support retention.
• Regularly review TCS and Sales team performance to resolve operational issues.
• Process & Performance Management.
• Develop and implement effective systems for field service, service support, warranty management, claims management, TCS administration, spare parts management, spare parts pricing, and service reporting.
• Coordinate with Supply Chain to maintain optimal spare parts inventory for service providers and technicians.
• Maintain operational costs within agreed budgets.
• Ensure the team follows all safety processes, SOPs, and PPE requirements, with the objective of achieving zero accidents.
• Bachelor's degree in mechanical or electrical engineering (B.E.). A postgraduate qualification in Management is an advantage.
• 12 to 15 years of progressive experience in technical service or after-sales support, ideally in capital equipment, automotive, engineering equipment, air conditioning/refrigeration, electro-mechanical equipment, hygiene solutions, or industrial/cleaning systems.
• Experience in managing after-sales service, service business development, field call management, third-party management, team management, service selling, and customer-focused operations.
• Proven experience in service business development, team management, and third-party/vendor management.
• Strong customer orientation, problem-solving, and interpersonal skills.
• Experience in service selling and revenue generation is an advantage.
• Team player with strong leadership ability, patience, and a focus on operational excellence.
• Competitive salary and bonuses.
• Competitive health + wellness benefit plan.
• Continuous professional development with many opportunities for growth.
• Provident fund.
• Hybrid work arrangement.
• We understand that candidates will not meet every single desired job requirement. If your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you.
• This is a fantastic opportunity to build your career with a company who are experiencing rapid growth.
• At Diversey - a Solenis Company, we understand that our greatest asset is our people. That is why we offer competitive compensation, and numerous opportunities for professional growth and development. So, if you are interested in working for a world-class company and enjoy solving complex challenges, consider joining our team.