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Experience:

4 years required

Skills:

Hive

Job type:

Full-time

• Respond to and resolve first-level IT support tickets efficiently.
• Assist users with hardware, software, and connectivity issues.
• Perform routine software installations and updates.
• Contribute to the creation and maintenance of technical documentation.
• Coordinate with senior staff on unresolved incidents.
• Support user account management activities.
• Follow IT security protocols to manage sensitive information.
• Assist users with application issues.
• Perform data correction as per request.
• Support day-to-day IT operations for systems utilized within the designated field.
• Assist in maintaining and troubleshooting common systems (HIVE, CX, Honda Connect, Web-EDI, Dealer Support, etc.).
• Monitor system performance and ensure smooth operation through regular checks and updates.
• Communicate with internal teams to swiftly address IT-related inquiries or issues.
• Participate in technical evaluations and testing of new systems as required.
• Bachelor's Degree in Computer Engineering, Computer Science, Information Technology or any IT related fields.
• 0-4 year experience in IT helpdesk, IT support, Call support or User management support on AD.
• Basic understanding of IT Service Management processes.
• Problem-solving skills to address IT issues effectively.
• Skills in hardware and software troubleshooting.
• Familiarity with networking basics and Microsoft 365 applications.
• Strong customer service and communication skills.
• Positive attitude, service minded, and high responsibility.
• Able to work in.
• Bangchan, Minburi.
• area.
• Permanent staff status (full time hiring) with full company's welfare & benefit.
• Attractive commission.
• Free lunch meal.
• Social Security.
• Provident Fund.
• Annual Leave.
• Health & accident insurance.
• Dental allowance.
• Transportation allowance.
• Salary increment.
• Company outing / new year party & many parties.
• Annual health check up.
• Training.
• Uniform.
• Birthday cake.
• Mini cafe and ice cream bar in office.
• BTS Yellow line Ladprao 71, Ladprao 83.
• MRT Ladprao.

Experience:

5 years required

Skills:

Recruitment, Automation, Teamwork

Job type:

Full-time

• Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
• The Workplace Manager is responsible for leading the team in forging a lasting, open, and collaborative relationship with clients through the delivery of a unique and authentic experience at the site where he/she is based. Provide and manage a comprehensive and consistent range of services at the sitewith a focus on continuous improvement, operational excellence, safety, and compliance. Create an interesting and impactful client engagement strategy. Build a community of ambassadors and workplace support team to deliver timely and consistent Workplace experience soft services & workplace operationstechnical services. Develop client support and feedback initiatives and lead regular meetings with stakeholders to enhance relationships.JLL is currently reshaping our workplace property service delivery and this roleplays a key part in supporting the operational team on the account to deliverservices that provide leading edge facilities and workplace services that align toJLL's "The Future of Work" methodology.
• Job Responsibilities.
• Facilities Operations.
• Manage & oversee site services as part of the scope delivered.
• Execute experience services in a manner consistent with the SLA's, standard processes, professional brand image and compliant with applicable local laws, rules, and regulations.
• Oversee daily operations, ensuring all services run smoothly. Be accountable for gap analysis and provide proactive solution to achieve service excellence.
• Conduct routine walkthroughs and assessments of the soft services delivery to ensure compliance with service level agreements, policies and regulations, and performance metrics to provide flawless execution and stable service delivery for the Client.
• Support data collection, analysis and reporting to ensure alignment with the Clients' goals and objectives.
• Develop an active and visible Workplace Team that is proactive, responsive, dynamic, engaging, and agile.
• Implement a Preventive and Planned Maintenance programme to minimise maintenance, repair, and replacement costs together with minimising the risk of equipment failure.
• Ensure all technology platform are working as per its intent purpose and analytics are carried on a timely manner to ensure proactive response.
• Adopt the account's new and innovative methods that can support the digitalisation of the workplace through automation, sensors, touchless technology, and new applications.
• Review operational SOP's & propose / make changes as part of continuous improvement.
• Manage minor projects / Churn in the officeoAble to liaise with any local / government agencies as part of operations.
• Able to liaise with Landlord on building management and contractual services delivered.
• Strive to continually improve experience service performance.
• Achieve and exceed goals including performance goals, team goals and Clients' goals and objectives.
• Client Manangement.
• Create an impactful client engagement strategy.
• Engage with all guests, employees, and key stakeholders.
• Imbed in the IFM team a culture of empowerment, engagement, and fulfilment.
• Work with relevant parties on workplace management through data analytics.
• Develop client support/feedback initiatives e.g. FAQ.
• Ensure effective communications and reporting to clients on operation matters and Workplace Experience.
• Evaluate service response time and analyse occupants' service request trends and suggestions.
• Ensure feedback from client sessions is recorded and actioned to the satisfaction of the end user.
• Team Management.
• Team player, motivational leader, work across business unit to establish a collaborative environment.
• Identify area of development for his /her staff.
• Monitor attendance and ensure leave coverage.
• Drive the site team to meet all key performance indicators as set out inthe Account plan & SLA.
• Actively encourage an environment that drive teamwork, co-operation &performance excellence.
• Act as manager and a coach for the team ensuring high staff morale,trust, and work ethics oEnsure the team is well trained on all facilities policies, procedures, and systems.
• Ensuring Exceptional Service.
• Assists with third party vendor relationships and service partners to provide maximum service delivery.
• Intuitive service delivery, anticipating needs or concerns exceeding Client expectations.
• Builds meaningful lasting relationships with Client employees and guests, carrying calling and culture cards.
• Visibly engaged and well known in the workplace.
• Walking floors to ensure Workspaces (offices, desk, conference rooms, mailroom, pantries, etc.) are stocked and maintained.
• Receives and responds to all requests or issues, including a personal follow up to Client employees to ensure questions / requests are answered.
• Identify potential risks and escalate, as appropriate, to ensure no privacy breech, security incident or disruption to Client's operations occur.
• Engage in a culture of continuous improvement and innovation by leveraging business intelligence, adopting, and participating in the development of best practices, new tools, process re-engineering and other ideas that provide service delivery efficiencies.
• Assistance and flexibility with Client events as needed to ensure flawless delivery.
• Serve as training center event concierge and manage conference room bookings including resolution of scheduling conflicts.
• Provide administrative and operational excellence for soft services.
• Perform additional job duties, as requested.
• A Bachelors or above in related field.
• 3 years minimum prior relevant experience in hospitality, facility / property management, operations and/or knowledge of commercial real estate preferred; at least 1 year in managerial role.
• Exceptional customer service skills and professionalism with a passion for hospitality.
• Ability to manage multiple priorities and deliver results in a fast-paced environment.
• Highly collaborative with strong interpersonal skills and track record of excellent internal and external customer service.
• Ability to work independently - strong prioritization and time management skills.
• Ability to work with diverse teams - lead and/or follow; respectful, cooperative, accountable.
• Excellent verbal and written communication skills with the ability to communicate professionally.
• Excellent organizational skills and process management.
• Ability to adapt to new devices, technology, and applications.
• On-site -Bangkok, THA.
• If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table!.
• At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.
• JLL Privacy Notice.
• Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.
• For more information about how JLL processes your personal data, please view our.
• Candidate Privacy Statement.
• For additional details please see our career site pages for each country.
• Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at.
• [email protected]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our.
• Contact Us.
• page > I want to work for JLL.

Experience:

5 years required

Job type:

Full-time

• Location: Bangkok.
• Reports to: Hostel Manager.
• The Guest Experience Manager for the hostel will be responsible for providing a warm welcome and exceptional guest service to ensure a positive and memorable guest experience. The successful candidate will have experience in the hospitality industry, excellent communication and organizational skills, and a passion for providing exceptional guest service.
• Provide a warm welcome to guests and ensure a smooth check-in and check-out process.
• Respond to guest inquiries, requests, and complaints in a timely and professional manner.
• Ensure that all guest areas, including common spaces, restrooms, and guest rooms, are clean and well-maintained.
• Coordinate and schedule housekeeping and maintenance staff to ensure the property is well-maintained.
• Manage and maintain guest records, including reservations, room assignments, and payments.
• Conduct regular inspections of the property to ensure it is clean, safe, and well-maintained.
• Collaborate with the hostel manager to develop and implement guest service strategies and policies.
• Train and supervise front desk staff on guest service policies, procedures, and standards.
• Communicate regularly with guests to ensure their needs are met and to solicit feedback on their experience.
• Develop and implement programs to enhance the guest experience, such as welcome packages, guest activities, and social events.
• Manage guest service budgets and ensure expenses are within budgetary guidelines.
• Bachelor's degree in hospitality management, business administration, or related field (preferred).
• 1 -3+ years of experience in the hospitality industry.
• Strong communication and interpersonal skills.
• Exceptional customer service and problem-solving skills.
• Ability to multitask and manage competing priorities.
• Knowledge of property management systems and reservation software.
• Ability to work independently and in a team environment.
• Flexibility to work nights, weekends, and holidays as needed.
• Familiarity with local attractions, events, and transportation options.
• Knowledge of other languages is a plus.
• If you meet the qualifications and are interested in this exciting opportunity, please submit your resume and cover letter for consideration.

Skills:

Service-Minded, Recruitment, English, Thai

Job type:

Full-time

• Manage the front desk and lobby area.
• Greet and assist all residents and visitors throughout the day, maintaining at all times the highest levels of helpfulness and friendliness.
• Monitor their needs and respond to service related emergencies as needed.
• Promote positive and proactive resident relations by working to make the living experience the highest quality.
• Work with the management team to achieve excellence in the delivery of services to residents and their visitors and identify opportunities to enhance the customer experience.
• Responsible for telephone line answering and service requests.
• Able to provide general information regarding the property and its surrounding to residents and visitors and assist with booking of services if required.
• Comply with all safety policies and procedures relating to performance of tasks and/or use of supplies.
• Perform other duties and ad hoc admin assignments.
• Act as eyes and ears in absence of Management staff.
• Thai nationality (Male/Female) Bachelor's degree in hospitality, events, general management, business administration or equivalent.
• 1+ years' of concierge experience in hospitality (essential).
• Strong interpersonal, and communication skills.
• Good organizational skills, follow-up and follow through.
• Customer service-minded.
• Fluent in written and spoken English (essential).
• Proficiency of MS Word/Excel/PowerPoint/Outlook - not afraid of using new technologies.
• Required to work flexible hours including after hours or weekends.
• Well-organized with strong attention to details.
• Able to work under pressure, self-motivated and fast learner.
• Self-starter - able to identify work that needs to be done and does it without required instruction.
• On-site -Bangkok, THA.
• If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table!.
• At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.
• JLL Privacy Notice.
• Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.
• For more information about how JLL processes your personal data, please view our.
• Candidate Privacy Statement.
• For additional details please see our career site pages for each country.
• Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at.
• [email protected]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our.
• Contact Us.
• page > I want to work for JLL.