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Experience:

2 years required

Skills:

Compliance, Legal, Finance, English

Job type:

Full-time

• Support the investigation of fraudulent activities involving agents, arising from customer complaints, market surveillance, field reviews, or anonymous reports.
• Assist in fact-finding, coordination, and reporting to ensure timely escalation to the head of distribution compliance, or the relevant committee for decision-making.
• Provide administrative and operational support for distribution compliance activities, including document management and compliance reporting.
• Assist the Compliance Team in implementing investigation procedures, maintaining regulatory records, and supporting audits, training, and regulatory inspections to ensure compliance with applicable laws and internal policies.
• Investigation Process.
• Conduct fact-finding investigations into suspected fraudulent activities.
• Collect evidence, prepare case files, and coordinate with Legal and Compliance, Distribution, and other relevant departments.
• Assist in preparing investigation summary reports and submitting them to the head of distribution compliance.
• Follow-Up Process.
• Support coordination with Distribution Compliance to monitor corrective actions.
• Assist n reinforcing compliance policies, procedures, and training to prevent recurrence.
• Support fraud trend analysis and provide input to Distribution Compliance.
• Professional & Technical Development.
• Support initiatives to enhance investigation methodologies and tools.
• Administrative & Other Responsibilities.
• Maintain accurate and up-to-date case tracking systems, investigation records, and documentation.
• Support periodic review of investigation-related policies and procedures.
• Support internal and external audit and regulatory inspections related to AML.
• Undertake and perform any additional duties as required.
• Bachelor s degree in law, Business Administration, Finance, Political Science, or related field.
• 0-2 years of experience in investigation, compliance, audit, or related areas (new graduates are welcome).
• Knowledge of fraud detection, compliance, or risk management is an advantage.
• Strong attention to detail and high integrity in handling sensitive and confidential information.
• Effective communication skills in both Thai and English (spoken and written).
• Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook).
• Ability to work both independently and collaboratively in a fast-paced environment.
• Strong analytical and fact-finding skills,.
• Integrity and high ethical standards,.
• Organized and systematic in record keeping and document control.
• Willingness to learn and grow in the field of compliance.
• Ability to manage multiple tasks with attention to detail.
• Strong sense of responsibility, confidentiality, and urgency in handling regulatory matters.