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Experience:

3 years required

Job type:

Full-time

• Drive the importance of image to the boutique team to ensure the brand image presence, the optimum condition of the boutique environment, and the professional image of the team members.
• Manage and inspire the Boutique team Manage and coach the Fashion Advisors ensuring their well-being, professional development and performance management.
• Partner with Training team and Field Trainers to ensure proficiency in product knowledge and sales techniques.
• Build a Client-centric Boutique team Support the team in developing and executing a client-centric culture, emphasizing on client engagement and long lasting client relationships.
• Drive the high standards in all aspects of customer service.
• Manage Merchandise & Inventory Lead and oversee the team members to direct daily opening and closing inventory count to ensure efficiency and adherence to the Company control guidelines.
• Supervise the Back of House team to ensure that the Back of House is neat, and that stocks are managed efficiently.
• Effectively manage day-to-day Operations Ensures daily and monthly sales targets are achieved for the store as well as all operational procedures regarding sales, transfers, stock adjustments and all policies are followed.
• Design and review roster to maximize staff strength in accordance to traffic demands and trading patterns, rotating with the Supervisors on shift (including weekends and public holidays) to ensure adequate supervision of boutique team on the floor.
• Attend to all day-to-day Operations issues promptly, seeking direction and guidance from the senior management when needed.
• Ensure daily sales and appropriate paperwork is accurately completed and keeping up-to-date on the boutique s commercial and operational insights.
• You are energised by Collaborating with a dedicated team in a fast-paced retail environment.
• Leading and delivering business and operational impacts by your expert and support to both staff and clients.
• What you will bring More than 3 years of experience in store operations and team management. Experience in supervising a large team in a luxury fashion business is highly advantageous.
• Develop clear and challenging but achievable goals as well as maintain commitment to goals even in difficult situations.
• Strong analytical skill with the ability to understand and synthesize business and market intelligence.
• Passion for luxury fashion, strive for excellence and eye for details.
• Availability to be located at Suvarnabhumi Airport with flexibility in driving impacts during airport working hours including work on weekends and public holidays.
• What Chanel can offer you The opportunity to work with one of the world's most iconic luxury brands, renowned for its heritage and innovation.
• Ongoing training and development to enhance your skills and knowledge.
• A supportive team environment where your contributions are valued.
• Competitive compensation and benefits package.
• At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to Chanel.

Experience:

No experience required

Job type:

Full-time

• Core Duties .
• Consumer Content Planning.
• Take the lead in industry research in the fields of beauty, home appliances, digital products, personal care and fast-moving consumer goods. Combine users' behavioral preferences and brand marketing demands to determine topic selection and content planning.
• Coordinate the Standard Operating Procedure (SOP) from topic selection and planning to implementation and operation..
• APP (Website) Operation Planning: Be responsible for core operation indicators such as conversion rate, user retention rate and Daily Active Users (DAU).
• Build a testing system, and continuously improve the conversion efficiency from content to transaction through data analysis.
• Design a conversion funnel model from public domain traffic acquisition (social media/SEO/advertisement) to private domain user precipitation, and optimize the registration conversion path.
• Build precise content to improve DAU and user Lifetime Value (LTV)..
• Team Management .
• Be responsible for the management of the content operation team, including goal decomposition, performance assessment and professional ability cultivation.
• Establish a cross-departmental collaboration mechanism with the Chinese operation support team to promote the efficient integration of resources from all parties.
• Language Proficiency: Be able to communicate fluently in both Thai and or English).
• Be familiar with online shopping, and be good at conducting research, selecting and comparing products.
• Copywriting Ability: Have more than 3 years of content operation experience.
• Social Media Operation Experience: Be familiar with Thai social media, and those with relevant experience will be preferred.
• Communication and Coordination Ability: Have excellent communication and coordination skills, and be able to cooperate efficiently with internal teams.
• E-commerce experience is preferred. It would be even better if the candidate comes from e-commerce companies such as Lazada, Shopee, Shine, etc.
• In the later stage, the candidate will lead a team of 3 - 5 people. Preference for the candidate has team - leading experience.
• The candidate should have good copywriting skills.
• Innovative Thinking and Sense of Responsibility: Possess innovative thinking and a strong sense of responsibility, and be able to respond flexibly in a rapidly changing market environment.