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Job type:

Full-time

• We are looking for an After-Sales Service Officer to join our team! In this role, you will be the vital link between our clients (buyers/tenants), owners, and internal teams. Your main goal is to ensure a smooth transition after a property sale or lease, provide exceptional customer care, and help maintain long-term relationships with our clients.
• If you love communication, problem-solving, and have a passion for property service, we want you!.
• Document & Coordination: Handle post-sales/rental documents including contracts, ownership transfers, receipts, and client profiles.
• Handover & Check-in: Schedule and coordinate property handovers, inspect room conditions, check furniture/assets, and deliver keys to clients.
• Maintenance Support: Act as the main contact point for maintenance issues (e.g., AC repairs, leaks, electrical issues) by coordinating between owners, tenants, technicians, and project management.
• Utility Setup: Assist clients with setting up basic utilities, including water, electricity, and internet services.
• Customer Relations: Conduct follow-up calls or messages after move-in to ensure customer satisfaction and handle any issues. Assist with lease renewals, re-rentals, or re-sales.
• Services: Manage required immigration paperwork for foreign tenants, specifically TM30 filings.
• Data & Systems:Update rental/sales records, track tenant statuses, and securely organize all documents in the system.
• Content Creation:Collaborate with the Marketing team by creating content that highlights our after-sales services.
• Cross-Team Collaboration: Work closely with Maintenance, Property Management, Legal, and Finance teams to ensure smooth daily operations.
• Events & Sales Support: Participate in major company PR events to provide service information, and assist the sales team in presenting company products/projects to clients when needed..
• Education: Bachelor s degree in Business Administration, Hospitality, Marketing, Communication Arts, or a related field.
• Experience: 1-2 years of working experience (experience in real estate or customer service is a plus).
• Language Skills: Fluent in Thai and English. Proficiency in Chinese (Mandarin) is highly preferred.
• Flexibility: Able to work on weekends (Saturday & Sunday).
• Skills: Proficient in Microsoft Office (Word, Excel, PowerPoint) and content creation tools (Canva, CapCut).
• Personality: Excellent interpersonal and communication skills, strong service mind, highly responsible, and patient.

Experience:

2 years required

Skills:

Electrical Engineering, English

Job type:

Full-time

• Install and commission automated packaging machines at customer sites.
• Test machine functionality and performance after installation.
• Diagnose and troubleshoot electrical and mechanical issues.
• Provide after-sales technical support and on-site service.
• Perform preventive and corrective machine maintenance.
• Handle machine assembly, adjustment, and mechanical servicing.
• Prepare service reports and technical documentation.
• Travel internationally as required for customer support and installations.

Job type:

Full-time

• Location: Panjit Tower, Thonglor (BTS Thonglor Exit 3)
• Working schedule: 10:00 AM - 7:00 PM, 5 days per week, with 2 days off (not always on weekends or public holidays)
• Salary: 21,000 - 23,000 THB + monthly KPI bonus up to 4,000 THB
• About PropertyScout
• We're building the future of real estate in Thailand - a fully digital, AI-powered transaction platform that connects 6,000+ agents & agencies with 12,000+ clients every month. Backed by THB 300M+ in VC funding from top global investors, we re scaling fast with over 5,000 transactions closed per year and the most 5-star reviews in the market.
• Why Join Us
• Work with international tenants and clients in a dynamic real estate environment
• Friendly and collaborative team culture with a supportive working atmosphere
• Opportunity to grow in the property management industry and gain hands-on experience
• Join a fast-growing property management company with strong market presence
• Build and maintain relationships with tenants and landlords for after-sales services
• Manage daily tenancy and property management tasks, including check-in and check-out coordination
• Assist clients with requests and provide solutions to property-related issues
• Manage complaint handling and resolve disputes between tenants and landlords professionally and efficiently
• Maintain ticketing and task management through the CRM system
• Prepare and organize documents related to tenancy management
• Gather information and coordinate internally to resolve issues
• Report progress, issues, and outcomes to the supervisor
• Promote the company s property management services when appropriate
• Support general office administration and tasks assigned by the supervisor
• Bachelor s degree in any field (Hospitality Management is a plus)
• Strong communication skills in both English and Thai (written and spoken)
• Positive attitude, energetic, and eager to learn and comfortable dealing with customers and handling complaints professionally
• Strong interpersonal and customer service skills
• Able to work independently and follow operational guidelines
• Detail-oriented with a strong sense of urgency
• Hands-on and proactive with a problem-solving mindset
• Experience in property, real estate, or customer service is an advantage
• Fresh graduates with strong customer-facing experience (internship/part-time) are welcome to apply
• Annual leave (based on company policy and job level)
• Training and career development opportunities
• Language allowance (subject to company policy)
• Monthly team activities / company gatherings
• Group health insurance
• How to Apply
• Please submit your CV through the platform or contact our HR team directly.
• Email: [email protected]
• Call: 09- --- -054.