Skills:

Recruitment, Power point, Accounting, Sharepoint, Payroll

Job type:

Full-time

• Support end-to-end recruitment administration, including phone screens, interview coordination, scheduling interviews, supporting recruitment events, contract drafting, offer management & onboarding.
• Ensure office & retail new joiners onboarding is smooth and efficient and according to the roles and responsibilities for each stakeholder and employee against global and local processes including scheduling onboarding sessions.
• Prepare Monthly Payroll for approval working with external payroll provider and repo ...
• Providing accurate and timely general administrative HR support.
• Manage benefit enrolment and termination for all employees / dependents.
• Monitor the leave application and track the leave progress and usage per the company policies.
• Maintenance of employee records in our HRIS.
• Supporting employee engagement initiatives such as Team Building, Staff Party as well as CSR Initiatives.
• Manage off-boarding of employees including exit checklist.
• Executing and promoting compliance of all Tiffany policies and procedures, including coordinating WHS management processes and managing Workers Compensation.
• What We're Looking For.
• Minimum of 3 years' Human Resources Executive/Generalist experience.
• Fluent in English.
• Experience using SharePoint and similar tools is a must.
• Strong computer skills with MS Excel and PowerPoint.
• Strong customer-service orientation, ability to prioritize multiple initiatives and desire to deliver end to end solutions.
• A sense of humor! We like to have fun and see personalities shine!.
• Passion for luxury retail environments; jewelry / watch expertise is a plus.
• What Tiffany Offers.
• A role at the heart of one of the world's most iconic luxury Maisons.
• Cross-functional exposure across markets, functions, and the LVMH ecosystem.
• A culture built on thoughtfulness, creativity, and genuine care for people.
• Meaningful opportunities to shape your own career trajectory within Tiffany and LVMH.
• If this sounds like you, this is a great opportunity to join a global luxury organization at an exciting year of growth.

Experience:

3 years required

Skills:

Leadership Skill, Oracle

Job type:

Full-time

• Join Tiffany & Co. and be part of the largest luxury group in the world - LVMH!.
• Do you love making a difference?.
• The Retail Coach will partner with designated store leaders and retail teams to observe, monitor, and coach teams to ensure Tiffany client experience is delivered consistently, and brand attitudes are demonstrated. Through thoughtful planning of training sessions, partnership with store leadership, on the job coaching and follow up, the Retail Coach will ensure the selling and clienteling skill sets are adopted and d ...
• Coaching for Client Experience.
• Align with Retail Goals to implement and drive changes and elevation in Client Experience.
• Monitor and observe daily client interactions on the sales floor. Provide feedback to the retail sales team and update Coaching Log as evaluated against Tiffany knowledge, client experience, selling skills and attitude benchmarks/best practices.
• Ensure brand behaviors are demonstrated on the sales floors as company standard including but not limited to grooming, image and etiquette, store presentation standards, etc.
• Coaching for Performance.
• Partner with store leaders to identify store opportunities through observation, sales dashboards and NPS.
• Create coaching plan for market & store, update coaching log to give visibility on progression & time spent to equipped the sales team.
• Monitor and coach the sales team on their client experience behavior, offering short- and long-term solutions to closing performance gaps (coaching, training classes, review of training materials, etc).
• Establish frequent check-in schedule with store leadership, market retail performance and learning teams on coaching conversations, progress, and opportunities.
• Update training records for employees in Tiffany Oracle Learning Management System (LMS).
• Lead by example and help support a culture of coaching & feedback working directly with the Store & Team Managers.
• Partnership on Leadership Development of Store Leaders.
• Give feedback to store leaders upon observation of Leadership Rituals.
• (Daily T, Leader on the floor, 1 to 1 conversation).
• Training for impact.
• Partner with store leadership for structuring, scheduling and participating in motivational learning moments that includes regional training sessions, peer mentorship programs, employee experiences etc.
• Partner with Regional & Local Retail Learning Manager to learn and facilitate trainings for designated market, designed to support business objectives.
• Organize and/or facilitate inspiring & impactful on-boarding/induction to all new hires, partnering with subject matter experts in the market/region or store to ensure an enhanced learning experience for the employee.
• Partner with store management to prepare monthly training calendar/focuses, mapping out learning solutions (Daily T, In-store training sessions) based on observations and specific business objective of store/region.
• Observe the quality of all in-store training via follow up, partnering with Store Management Team, maintaining an active sales floor presence to assess the impact of any learning initiatives.
• Expert knowledge in Retail Leadership and people development skills.
• Confident in identifying gaps and application of coaching & learning methodology and techniques to train retail team members.
• Proven track record with progressive coaching approach.
• Strong facilitation, communication, and interpersonal skills.
• Ability to interact strategically with broad range of stakeholders.
• Lead and inspire as a role model as a Retail Coach.
• Encourage growth mindset and winning spiritPreferred.
• GIA Certified.
• Jewelry industry experience.
• 3 years of Retail Field Coach / Training & Development experience (facilitation skills / luxury brand or service industry).

Skills:

Leadership Skill

Job type:

Full-time

Founded in 1837 in New York City, Tiffany & Co. is one of the world's most storied luxury designed houses recognized globally for its innovative jewelry design, extraordinary craftmanship and unparalleled creativity. The brand's legendary wit, optimism, and soaring New York energy inspires a dream that lies both inside and beyond the house's treasured Blue Boxes. Today, the Maison exudes innovation, modernity, and an uniquely Tiffany experience in our stores at Siam Paragon, Emporium, Icon Siam, and Phuket Be Part of the Tiffany Story Behind every dream is the dreamer. We are looki ...

Skills:

Social media

Job type:

Full-time

• As the ultimate brand ambassador of Tiffany & Co., your main mission is to represent and uphold the brand through your presence in the community, social media as well as networking and brand activation events,.
• You are responsible for establishing and executing all strategies for the acquisition, engagement, retention, and growth of High Net Worth clients, with an opportunity and expectation of selling across all categories with a focus on High Jewelry.
• Showcase the Tiffany Touch.
• Grow and develop the High Jewelry business in Thailand by strengthening and cultivating direct relationships with clients to achieve and exceed the commercial goals,.
• Develop and prospect clients by assessing market opportunities by networking and attending internal or external events,.
• Be a High Jewelry Ambassador by representing Thailand in regional or global High Jewelry events or meetings.
• Celebrating Success at Tiffany.
• You will be part of one of the most creative, diverse, and inclusive team that demonstrates thoughtfulness, care, and optimism.
• Be part of a daring ambition and craft the future of Tiffany.
• A whole chapter of opportunities within Tiffany and the LVMH group where you can guide your own career, accomplish your goals, and achieve your aspirations.
• The Tiffany Experience.
• Our HR team will connect with you to get to know you better and to share the Maison's values and culture.
• Then, you will be meet with our Market Director to assess your suitability and the opportunity to find out how Tiffany & Co. can help you to succeed.
• For the final round, you will meet with our President who will share on a broader perspective, focusing on company's goals and your potential impact on the company's strategic objectives.

Experience:

2 years required

Skills:

Customer Relationship Management (CRM)

Job type:

Full-time

• Proactively communicate with our clients, ensuring the Tiffany Experience - uniquely tailored and personalised customer service.
• Deliver an uncompromising luxurious experience, maintaining efficiency in a fast-paced environment.
• Contribute to increase performance and elevate client development and selling ceremony.
• Drive sales and ensure that sales target are exceeded.
• Perfect Fit?.
• Be a Blue Box Enthusiast with passion for customer service and sales.
• 2-3 years of experience for Client Advisor or 4-5 Years of experience for Senior Client Advisor in a sales or customer service role and working toward targets and KPIs.
• Ability to build meaningful client relationships with a diverse population.
• Ability to be innovative and think outside of the box.
• You must be flexible to work non-traditional trading hours including weekdays and weekends, late night trade and all holidays.
• Chinese Speaking skill is advantageous.
• Why Tiffany?.
• Generous salary, commission, incentives employee discounts and milestone gift.
• High performing, caring, fun and dynamic team.
• Culture focused on wellbeing, innovation and growth.
• Endless career opportunities with the largest luxury group - LVMH!.
• Never-ending training and individual up-skilling opportunities.
• Great mentoring from highly experienced management team.
• This is just the beginning.

Skills:

Recruitment

Job type:

Full-time

• Build relationships with internal and external clients.
• Nurture and develop our client portfolio through meaningful commercial outreach.
• Support the Store Managerin organising and hosting events for clients.
• Create exceptional experience for our clients - we are always going above and beyond!.
• Become an expert on product and sales training modules.
• Assist in supervising, developing, and training designated staff and supervisors.
• Assist with recruitment and delivery of onboarding for new starters.
• Key-holder responsibilities, such as opening and closing of the store.
• Minimum three years supervisory or management experience.
• Sound sales experience in retail or relevant customer related experience (i.e., hospitality, events, banking, etc.).
• Experience in sales generation and managing the achievement of sales results.
• Experience working towards targets and KPIs.
• Experience in organising events is a plus.
• The ability to inspire trust, integrity, fairness and professionalism both with clients and staff members.
• Proven ability and desire to work in a fast-paced, changing environment.
• Flexibility to work in various roles based on business needs (i.e., on the sales floor, operations, etc.).
• Flexibility to work non-traditional hours, including days, nights, weekends and holidays.
• Why Tiffany?.
• Generous salary & bonus, incentives employee discounts and milestone gifts.
• High performing, caring, fun and dynamic team.
• Culture focused on wellbeing, innovation and growth.
• Endless career opportunities with the largest luxury group - LVMH!.
• Never-ending training and individual up-skilling opportunities.
• Great mentoring from highly experienced management team.
• This is just the beginning.